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All 9 Orem hotels

Hampton Inn and Suites Orem

2.5 of 5
851 West 1250 South, Orem, UT 84058
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Hampton Inn and Suites Orem
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Ranked #1 of 9 hotels in Orem
Most recent review
5 of 5 stars Reviewed 12 June 2013
Erika W Cedar City, United States
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99 reviews from our community

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    4
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Date Rating
Cedar City, United States
1 review
5 of 5 stars Reviewed 12 June 2013 NEW

We had a great stay. The front desk agent at check in was very personable and friendly. I believe her name was Jessica. The room was clean and well kept. It was very standard, but everything was comfortable and convenient. The breakfast was very good as well. They had a lot of variety. The lady working breakfast was also very... More

Review collected in partnership with Hampton

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utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review
14 June 2013

Thanks so much for taking the time to write a review. I'm happy to read that your stay was comfortable. I hope you'll come back and see us again, and if you get a chance be sure and try one of our suites - they really are worth the small price increase. Take care. More

Burley, United States
1 review
3 of 5 stars Reviewed 10 June 2013

We love staying at Hampton's and can usually count on cleanliness being our first choice. This hotel had a different smell and did not smell clean. The toilet seat did not match the toilet and had worn spots on both sides of the seat. I was not as pleased as usual. Come on Hampton...you can do better!

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utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review
11 June 2013

I'm sorry to read that the smell and feel of the hotel were not up to what you've come to expect from Hampton Hotels in general. I'll definitely take a look at the toilet seat and have it replaced if need be; thank you for making me aware. I appreciate your honest commentary on your stay; and hope you'll come... More

Durango
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 9 June 2013

This is a great place to stay in a nice area. Dan at the front desk was an exemplary employee and cared very much about our guest experience. You cannot go wrong here. Great restaurants and shopping on the same street.

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utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review
10 June 2013

Thanks so much for a great review! Please come back again. More

United States
1 review
3 of 5 stars Reviewed 8 June 2013

We normally stay at Hampton Inns, loyalty member. This hotel showed wear and attention to detail was not there. Breakfast was not up to snuff compared to others. Would rather have gone to a Hilton, I'm sure.

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utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review
10 June 2013

Sorry to read that our hotel was not as good as some others you've stayed in. We do try very hard to keep the hotel - both inside and out clean and guest friendly. Sorry we didn't meet with you expectations. I hope you enjoyed the time spent in the area regardless. Sincerely, Hampton Inn & Suites GM More

Orem, United States
1 review
5 of 5 stars Reviewed 4 June 2013

The staff were very helpful and the rooms were clean and welcoming. We enjoyed the breakfast. The jets in the hot tub didn't work for a couple of days. The water was still hot and relaxing. We stayed an extra day and it was easy to make the change to our reservation.

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utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review
6 June 2013

Thank you for the review! I'm really sorry that the jets in the hot tub weren't working during your stay. We recently put a new pool deck in, and they cracked a pipe that we are currently repairing. I'm happy to read that you still enjoyed your stay; hope you'll come back again. More

Los Angeles, California
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 29 May 2013

I stayed in this hotel for one night and had a very good experience. The front desk service (Dan) was very helpful. Room is very clean and everything is keep maintained. The hotel is easy to find just off highway 15 and the parking has lots of space. The city downtown just few block away from this location and has... More

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utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review
30 May 2013

Thank you, your comments mean a lot to us! I hope you are able to visit us again soon. More

Provo, United States
1 review
5 of 5 stars Reviewed 25 May 2013

Dropping my son off at the MTC in Provo we stayed at this Hampton inn. Hotel is very nice and looks like it was redone recently. Rooms and beds are great, but the bathroom seemed a little dated. Also, could use a mirror in the room. The only mirror is in the bathroom. Overall this is a very nice hotel... More

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utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review
28 May 2013

Thanks for a great review of your recent stay with us. You are correct in mentioning that we have undergone a recent renovation...about a year ago. We unfortunately didn't renovate the bathrooms at the time. They are very clean, but as you stated are perhaps a little bit dated. We do have plans to put a completely fresh face on... More

Thief River Falls, Minnesota, United States
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 22 May 2013

Easy access of the interstate. Across the parking lot is Ihop and a grill and bar. Everything is very clean and well kept. Mountain view out all windows.Breakfast was well stocked with many items both hot and cold to chose from. We missed out on the cookies and milk at checkin. Walmart is also just up the street.

Was this review helpful? Yes 2
utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review
28 May 2013

Dear guest, The positive comments regarding your recent stay with us are very much appreciated! The surrounding mountain views out of the hotel guest rooms certainly are a bonus for our location. You can even get a view overlooking Utah Lake with distant mountains on the other side of it...very pretty at Sunset! Sorry you missed out on the cookies!... More

A TripAdvisor Member
4 of 5 stars Reviewed 19 May 2013

Very good service. I would recommend this hotel. Great value for the money. The Hampton always has a better breakfast than other hotels in the same price range. That is one of the main reasons we stay there.

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Was this review helpful? Yes 1
utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review
21 May 2013

Thank you for commenting on your stay; and our breakfast - glad to read that it "hit the spot"! Come back again soon! More

Roseville, United States
1 review
5 of 5 stars Reviewed 10 May 2013

The suites are very nice and this hotel is family friendly! The staff are extremely helpful and the accommodations are excellent. We would be more than happy to come back in the future. The bed was very comfortable, and everything was great.

Review collected in partnership with Hampton

Was this review helpful? Yes
utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review
16 May 2013

Thank you for taking a few minutes out of your day to write such a pleasant review of our hotel. I'm happy to read that we were a positive part of your stay here in Orem. I hope you'll come back and visit soon! More

 
 
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Additional Information about Hampton Inn and Suites Orem

Also Known As:
Hampton Inn And Suites Orem Hotel
Hampton Inn And Suites Orem Hotel Orem
Hampton Inn Orem
Orem Hampton Inn
Hampton Inn Hotel Orem
Address: 851 West 1250 South, Orem, UT 84058
Phone Number:
Region: United States > Utah > Wasatch Range > Orem
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 hotels in Orem
Price Range:
Hotel Class:2.5 star (2.5*)
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