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All 1 Wylie hotels

BEST WESTERN PLUS Wylie Inn

2.5 of 5
2011 N Highway 78, Wylie, TX 75098
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14 reviews from our community

    Trip type
Traveller rating
    6
    3
    5
    0
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Date Rating
Pine Bluff, Arkansas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 February 2013

I was visiting family in Wylie, so not very many places to choose from. The staff was not friendly at all. They need to be trained on politeness. Especially to travelers who are already tired from traveling. I have traveled a lot and never been treated the way I was at this hotel. I Stayed two nights. I had stayed... More

Was this review helpful? Yes 1
Dellyn L, General Manager at BEST WESTERN PLUS Wylie Inn, responded to this review
8 February 2013

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. We will use the feedback you gave us to implement improvements to ensure we provide a better experience... More

Mt.. Juliet TN
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 1 February 2013

Thin walls made sleep quality VERY poor. Two of the four couples in our group moved to different rooms. Staff was very accommodating and hotel very clean and nice, but you could hear the man next door snoring. If the noise had not been a problem we would have given it a 5 rating.

Review collected in partnership with Best Western

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Dellyn L, General Manager at BEST WESTERN PLUS Wylie Inn, responded to this review
8 February 2013

Thank you for your review. I am sorry to hear you did not have a good night sleep. If you are back in the area please call me directly to set up your reservation. I will reserve you a quite room, away from other rooms. Of course I can not guarantee no noise, however some of our rooms are more... More

Little Rock, Arkansas
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 January 2013

Hotel was the nearest for a Christmas family visit. The place was modern and clean. We didn't have the breakfast so I can't comment on it. The clerks were pleasant enough but there seemed to be a lack of attention to detail. If the people simply paid attention and were empowered this could be an excellent hotel. For example, when... More

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Dellyn L, General Manager at BEST WESTERN PLUS Wylie Inn, responded to this review
4 January 2013

Thank you for your feedback on our hotel, which I have shared with our staff. I will address the problems you encountered. I do apologize, I believe some was a misunderstanding. Our front desk quoted you our rate. It looks like when you booked the reservation the second time you received the Senior/AARP rate (10% off). We do have that... More

Sand Springs, Oklahoma, USA
1 review
4 of 5 stars Reviewed 27 December 2012

Had a great time at hotel!! Rooms were clean and well keeped. We went shopping in Allen at the outlet mall. Had Wal-mart right across the street and plenty eating place down the street from it also. We will stay again if we are in the area.

Review collected in partnership with Best Western

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Dellyn L, General Manager at BEST WESTERN PLUS Wylie Inn, responded to this review
1 January 2013

I am so glad to hear you a great stay at our property. Thank you for the review. I know our staff works hard to insure everyone's stay is pleasant. The Allen Outlets are a fun place to shop. Next time you are in town, check out the Firewheel Mall, it is only eight miles from the hotel. They are... More

Cottondale, Alabama, United States
Top Contributor
100 reviews 100 reviews
5 hotel reviews
Reviews in 22 cities Reviews in 22 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 11 December 2012

We went to visit family. I booked online simple and easy. We got there got checked in. Rooms are still very nice and big. Free internet was great. They have a pool but it is not heated, so we did not use it in December it was too cold. Breakfast was great eggs, sausage, toast, pastries, and other breakfast products.... More

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See 2 more reviews by Eric L for Wylie
Dellyn L, General Manager at BEST WESTERN PLUS Wylie Inn, responded to this review
14 December 2012

It is great to hear from you again. I am assuming your oldest child did well on the interview they were here for. Thank you for letting everyone know about your experience at our hotel. We hope to see you here again soon! More

Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 17 September 2012 via mobile

We didn't have reservations and this is the only hotel in Wylie, TX so when they told us all that was available was a smoking room we took it. The hallway leading to our room smelled like a bar and when we got into the room it was if cigarettes had been left burning in there nonstop the smell was... More

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Dellyn L, General Manager at BEST WESTERN PLUS Wylie Inn, responded to this review
20 September 2012

Thank you for your review and for staying with us here in Wylie. It is unfortunate to hear you had to stay in a smoking room when that was not your preference. I do hope you get a chance to stay with us again. Please call me directly if you are in the area and I will make your reservation,... More

Cottondale, Alabama, United States
Top Contributor
100 reviews 100 reviews
5 hotel reviews
Reviews in 22 cities Reviews in 22 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 25 July 2012

I had to drive my oldest child out to Wylie Tx for a job interview. They had one room left. It had 2 queen beds, a fridge, a microwave, a desk and an ironing board. The bathroom was very nice and spacious, the pool was a surprize as well. The free breakfast was great. My only gripe was the bed... More

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See 2 more reviews by Eric L for Wylie
Dellyn L, General Manager at BEST WESTERN PLUS Wylie Inn, responded to this review
27 July 2012

Thanks so much for your review. I'm glad that you were able to have an enjoyable experience at our hotel. I do hope you slept well. Good luck to your child with their interview, I hope all went well. We hope you will consider Best Western in your future travels. Best regards, Dellyn Lohmar More

Sugar Land, TX
2 reviews
5 of 5 stars Reviewed 12 June 2012

I never write reviews, but I always read them to decide where to stay, eat, etc. I usually stay at higher quality hotels, so I was a little apprehensive about staying at a Best Western, but it was closest by far to a funeral I was attending. That being said, I was surprisingly impressed with this place. I made a... More

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Dellyn L, General Manager at BEST WESTERN PLUS Wylie Inn, responded to this review
14 June 2012

Thank you so much for the wonderful review! It is unfortunate why you were in town. I do realize that guest always have a choice on where they stay. I am glad you decided to stay here with us in Wylie. I hope to see you during your next visit, we will always do our very best to accommodate you.... More

Lipan, Texas
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 March 2012

I stayed 2 nights in Wylie when I was participating in a horsemanship clinic in nearby Farmersville. The only thing needed was a bed and a shower. They had a nice breakfast area with various items and the room was clean and comfortable. I have to give a thumbs up to employee Twishun (I think that is spelled correctly). My... More

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Dellyn L, General Manager at BEST WESTERN PLUS Wylie Inn, responded to this review
8 March 2012

I am glad we made your stay pleasant while attending the clinic in Farmersville. We do try and make every guest stay as nice as we can and help with anything they may need. Thank you for letting everyone know about your experience at our hotel. We hope to see you here again soon! More

Houston, TX
Top Contributor
66 reviews 66 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 5 October 2011

Went to Wylie on a business/leisure trip with the spouse and children and stayed at the Best Western (Wylie Inn) after finding that this was the ONLY hotel in Wylie. The check in was a snap, staff was friendly and the property in excellent condition. The location is close to town, but the views leave a lot to be desired,... More

Was this review helpful? Yes 1
 
 
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Additional Information about BEST WESTERN PLUS Wylie Inn

Address: 2011 N Highway 78, Wylie, TX 75098
Phone Number:
Region: United States > Texas > Wylie
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Wylie
Price Range:
Hotel Class:2.5 star (2.5*)
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