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All 6 Woodway hotels

Extended Stay America - Waco - Woodway

2.0 of 5
5903 Woodway Drive, Woodway, TX 76712
Hotel amenities
Extended Stay America - Waco - Woodway
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Ranked #6 of 6 hotels in Woodway
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12 reviews from our community

    Trip type
Traveller rating
    3
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Date Rating
Waco
1 review
2 of 5 stars Reviewed 2 June 2013

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Review collected in partnership with Easytobook.com

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Waco, Texas
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 29 May 2013

This hotel was not luxurious by any means, but it was a great price and clean. The staff were very helpful and nice. Really, I have no complaints. One thing you should be aware of though is that even though it says continental breakfast, it is not a full continental breakfast. It is coffee and muffins. That was fine for... More

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Naples, Florida
1 review
1 of 5 stars Reviewed 9 May 2013

I am a traveling healthcare worker and have traveled through over 10-15 different states for employment with various contract companies. I have never been to Waco, TX before and from my experience with this extended stay, I WILL NEVER come to Waco, TX again. Where do I begin, soiled linens, rude staff members, bug problems, etc... The manager is however... More

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Waco, Texas
1 review
1 of 5 stars Reviewed 19 March 2013

Staff harrassed my wife on the phone. When I arrived they said no rooms available and when I mentioned we had just called they changed their answer. Changed price of room during check-in. Floor in the kitchen was filthy. We satyed at the hotel to find a peaceful place to stay because our home had been burglerized earlier that day,... More

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RDOAustin, Manager at Extended Stay America - Waco - Woodway, responded to this review
27 March 2013

Thank you for taking the time to review your recent stay at Extended Stay America-Waco. Given our company's commitment to superior guest service, I was disheartened to read about your stay and the inconvenience at check in. We have used your review has a training tool, to help train present and future employees. We do apologize for the miscommunication at... More

Fort Worth, Texas
1 review
1 of 5 stars Reviewed 7 March 2013

Where do I begin? The Kitchen: There was a cockroach crawling around, the sink sprays water everywhere, one of the pans provided for us was completely ruined, there are stains on the counter tops, and there's food all over the ground. The beds aren't comfy at all, they are stiff and make a bunch of noise. The windows will not... More

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RDOAustin, Manager at Extended Stay America - Waco - Woodway, responded to this review
22 March 2013

II would like to apologize for the inconveniences you had during your stay at our hotel in Waco Tx. Our goal is to provide each guest with a clean fresh room when they arrive. I am sorry that we failed to accomplish that goal during your stay with us. We will use your feedback as a training tool to teach... More

Yankton, South Dakota, United States
1 review
1 of 5 stars Reviewed 7 February 2013

After two nights at this hotel (Waco TEXAS) I noticed that the room is infested with ants! I reported it to the front desk immediately and waited for maintenance for hours. They never showed. I decided to go for a walk and told the front desk that I am still waiting for maintenance and that I wouldn't be in the... More

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bbrauss, Manager at Extended Stay America - Waco - Woodway, responded to this review
13 February 2013

Dear Valued Guest, I want to thank you for your review for our hotel. However, I am very sorry that we did not meet the standards of a fresh room for you. Our job here is to provide each guest a wonderful stay and to enjoy themselves, we will use your feedback as a training guide to help make the... More

Houston, TX
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 31 December 2012

The bathroom sink was stopped up. The hallway was dirty and smelled like smoke. The room was dirty. The HVAC unit had a noisy, vibrating fan. The bathoom vent was very loud. The clothes bar with only one hanger was on the opposite side of the room from the bathroom. One of the nightstand lights didn't work. The silverware had... More

Was this review helpful? Yes 1
bbrauss, Manager at Extended Stay America - Waco - Woodway, responded to this review
22 January 2013

Thank you for taking the time to give us your feedback. I do apologize that the room condition was not up to Extended Stay standards. We will take this feedback and re-train the staff to know what to look for before a guest is put in that room. We really care about your stay with us and we want you... More

Dallas, Texas
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 12 July 2012

I had a project that was being opened in Waco.I attained the booking online.The hotel was in a great location.easy in and out off a main highway in Waco.the outside looked great.I felt very safe here.they are remodeling which is okay for me.My room was very clean .The bathroom was very clean.I would stay here again.The price was extremely low.The... More

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ChristopherTM, Manager at Extended Stay America - Waco - Woodway, responded to this review
20 July 2012

Thank you so very much for your glowing review of Extended Stay America Waco - Woodway. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. We know that our largest asset is our loyal... More

Newark
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 9 July 2012

I loved my visit here can't wait till I come back in November!! It's not to far from Baylor, the rate was shockingly low especially considering all the amenities offered!! I loved that each of their rooms include a furnished kitchen with a full size fridge so I could keep it stocked and not have to order pizza. The staff... More

Was this review helpful? Yes 1
Management response:
16 July 2012

Dear Lindsay, I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Waco - Woodway. I and the entire staff at our hotel thank you for your very kind words, and we look forward to seeing you again in November! More

Mazatlan
Top Contributor
76 reviews 76 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 19 June 2012

Always nice to get a hotel with a kitchen and nice amenities for the price of a basic room and bath type place. Very clean room, great staff, comfortable bed - could not have asked for more.

Was this review helpful? Yes 2
Management response:
16 July 2012

Thank you very much for your nice review of Extended Stay America Waco - Woodway. We appreciate your kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location. More

 
 
Extended Stay America - Waco - Woodway
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Additional Information about Extended Stay America - Waco - Woodway

Address: 5903 Woodway Drive, Woodway, TX 76712
Region: United States > Texas > Woodway
Amenities:
Business Centre Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #6 of 6 hotels in Woodway
Price Range:
Hotel Class:2 star (2*)
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