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Candlewood Suites - Fort Worth West

2.0 of 5
402 N Jim Wright Freeway, White Settlement, TX 76108
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Candlewood Suites - Fort Worth West
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19 reviews from our community

    Trip type
Traveller rating
    15
    3
    1
    0
    0
Date Rating
Benbrook, Texas
1 review
3 of 5 stars Reviewed 27 April 2013

This place was great until we stayed too long. We stayed a total of about 4.5 months. The first 10 weeks were great, no problems. The last 2 months I kept getting incorrect charges to my credit card (way too much), or charges to the wrong credit card. This started to happen weekly, We left because this was becoming too... More

Was this review helpful? Yes
Worthhotels W, General Manager at Candlewood Suites - Fort Worth West, responded to this review
29 April 2013

Thank you so much for staying with us, we truly appreciate your business and are very disappointed to hear that you checked out due to incorrect charges to your credit card. We enjoyed having you and your fiancee here at our hotel and hope that both of you would give us another chance sometime. We definitely didn't think that you... More

Wichita, Kansas
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 25 February 2013

Highly recommend. Prompt knowledgeable staff. Clean common areas. Spacious spotless room and bath. Full size refrigerator, cooktop, microwave, disposal. Well maintained. Great safe location right off highway. Free well lit parking. Behind the hotel is a treed park area plus a ball diamond with a sidewalk all the way around it. Great walking/jogging area. Watched the ball game from the... More

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Worthhotels W, General Manager at Candlewood Suites - Fort Worth West, responded to this review
27 February 2013

JW, Your feedback regarding your stay at the Candlewood Suites-Fort Worth/West is greatly appreciated! This brings joy to me and my team when we come across a positive review from such a valued guest . Thank for staying with us, we look forward to seeing you again on your next trip to Fort Worth. Make it a Great Day! Victor... More

Oklahoma City, Oklahoma
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 23 February 2013

I had the best time in Texas thanks too the staff at the Candle-wood Suites Hotel, nothing was to much trouble, restaurant recommendation, how to get around , or where to buy the best Texas barbecue. The room was spacious, spotless and comfortable. I travel a lot and was truly impressed by the level of comfort this hotel provides. Perfect... More

Was this review helpful? Yes
Worthhotels W, General Manager at Candlewood Suites - Fort Worth West, responded to this review
27 February 2013

Dear Guest, Thank you for your positive feedback regarding your stay with us. We are thrilled to know that we were able to meet and exceed your expectations. We look forward to seeing you again on your next visit to Fort Worth. Make it a Fantastic Day! Victor Tims General Manager More

Fort Worth
1 review
5 of 5 stars Reviewed 24 September 2012

Based on posted Trip Advisor’s reviews for this hotel we have decided to stay there and give it a try after we tried many hotels in Fort Worth for the last 10 years. Thankfully we did and stayed for 3 weeks. In addition to previously posted encouraging reviews (which we agree with) regard the location, staff, cleanness, safety and services;... More

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Worthhotels W, General Manager at Candlewood Suites - Fort Worth West, responded to this review
12 October 2012

On behalf of the Candlewood Suites Team we thank you for staying with us and your kind words. One of our core values is to: Deliver the WOW Factor by going above and beyond on the facilities and services we provide. Maintain a Ridiculously Clean Facility, Over-the-Top Friendliness, and Accurate Billing. Basically we do what we say we are going... More

Lawton, Oklahoma
1 review
5 of 5 stars Reviewed 11 July 2012

Very good service by staff at this location. I love staying here. The place so clean. Front desk staff did a great job on keep us informed of stores and restaurants in the area. I love the location. My room face the softball fields. I watched softball all night it was great..

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Management response:
14 July 2012

My Team and I would like to thank you very much for your business. We are constantly working on ways to improve service here at our hotel. We look forward to seeing you again on your next visit to Fort Worth, Texas. Consider us home, Candlewood Suites Staff & Management Team More

Mesa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 April 2012

We were pleasantly suprised by the friendliness of the staff, from the landscapers to the front desk employee's. All went out of their way to make sure that we felt at home. We have visited the area frequently, in different hotels but this will be our home away from home for future visits. While visiting our son and his wife... More

Was this review helpful? Yes 1
Worthhotels C, Operations Manager at Candlewood Suites - Fort Worth West, responded to this review
17 June 2012

Susan, On behalf of the Candlewood Suites staff and Management, we would like to thank you for your business. We are very pleased to hear that your stay was a great one- we look forward to seeing you again on your next trip to Fort Worth. Consider us home, Candlewood Suites Staff & Management More

Lafayette, Louisiana
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 29 March 2012

I was passing through Ft Wroth on business and was able to book this place for less than $70 for the night. It was very clean and looked all new in side. The staff was polite and the standard checkout is not until noon. I will stay here again if I'm ever in the area.

Was this review helpful? Yes 1
Worthhotels C, Operations Manager at Candlewood Suites - Fort Worth West, responded to this review
17 June 2012

Danelle, The Candlewood Suites Staff & Management would like to thank you for your business! We hope to see you again on your next trip to Fort Worth, Texas. Consider us home, Candlewood Staff & Management More

Fort Worth, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 29 February 2012

Our family relocated to the Fort Worth area due to my husband's job. We stayed at the Candlewood for a month while awaiting closing on the house we purchased. The staff was very friendly and always willing to do what they could to make our stay comfortable. The location of the hotel is great. Close to the freeways to get... More

Was this review helpful? Yes 1
Keller, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 30 January 2012 via mobile

Another wonderful experience. This was my second time and looked to be under new management but still a very fine establishment. Looks as though changes are coming soon but I don't doubt they will be wonderful ones.

Was this review helpful? Yes 1
dougdenman, Director of Sales at Candlewood Suites - Fort Worth West, responded to this review
7 February 2012

We appreciate the "Absolutely fabulous" review. Same great management we have had since we opened in June 2011. Hope to see you next time you are in the Fort Worth area. Cheers! More

Eglin AFB, FL
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 20 December 2011

New Hotel, very nice. Outstanding, friendly staff. They provided a BBQ meal on Wednesday evening and I understand they have a meal every Wednesday evening for their guests. Excellent place to stay especially if staying multiple days. Spacious room, kitchen with full size fridge, dishwasher, stove, microwave etc. I had excellent internet connection, wifi or hardwire available.

Was this review helpful? Yes 1
See 2 more reviews by Pastrimino for White Settlement
dougdenman, Director of Sales at Candlewood Suites - Fort Worth West, responded to this review
7 February 2012

Our Wednesday evening Guest Social is the highlight of hump day around Candlewood Suites - Fort Worth/West. Each Wednesday evening we gather in the lobby or at the gazebo for food, refreshments and social enjoyment. Thanks for the "Outstanding" review! More

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White Settlement, TX
3.5 of 5 stars 24 Reviews
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Additional Information about Candlewood Suites - Fort Worth West

Address: 402 N Jim Wright Freeway, White Settlement, TX 76108
Phone Number:
Region: United States > Texas > White Settlement
Amenities:
Fitness Centre Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in White Settlement
Price Range:
Hotel Class:2 star (2*)
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