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Holiday Inn Express Sugar Land

2.5 of 5
14444 Southwest Freeway (Highway 59), Sugar Land, TX 77478
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Holiday Inn Express Sugar Land
Ranked #7 of 7 hotels in Sugar Land
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39 reviews from our community

    Trip type
Traveller rating
    12
    13
    8
    4
    2
Date Rating
Grand Canyon National Park, Arizona
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 12 May 2013

Breakfast was a nice bonus and pretty good selection, front desk staff was not very accessable most of the time they were on their cell phones, but the housekeeping staff always did a phenomenal job and the room was always clean and tidy.

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Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 of 5 stars Reviewed 1 May 2013

In general, the hotel is all what you would expect of a Holiday Inn Express. Facilities are ok, you have a decent breakfast and attention is good. If you have a car, then it´s fine. The problem is if you have no car, because there is nothing near to walk to and taxis can take a while to arrive.

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IHGCare, Guest Relations Manager at Holiday Inn Express Sugar Land, responded to this review
14 May 2013

Dear Gitana_mx, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We regret our location negatively impacted your stay. We hope this will not deter you from visiting us again. Thank you again... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 27 February 2013

I stayed here one night for business. The king suite I stayed in was clean and for the most part well taken care of. The staff was friendly and courteous, and check-in was very quick. The address was tough for the GPS to figure out, but after circling around a couple times I managed to make my way into the... More

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Pensacola, Florida
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 17 February 2013 via mobile

The staff were so nice, hotel was clean, breakfast was delicious. Would certainly recommend this hotel to everyone! Stayed there while visiting my dad at the VA hospital in Houston. Was extremely impressed!

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Iowa
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 8 February 2013

Property is relatively new. Clean. Checkin staff was friendly. A little walk to localrestaurants - auto recommended. Room AC unit noisy, bathroom counter space very limited. Did not experience the breakfast. Good wireless connection. Generally - OK for price in the area.

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See 2 more reviews by DLivy for Sugar Land
Newnan, Georgia
Top Contributor
68 reviews 68 reviews
27 hotel reviews
Reviews in 39 cities Reviews in 39 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 11 December 2012

Didn't exceed expectations or disappoint. Breakfast was average. Staff was pleasant. Near many good restaurants and shopping mall. Getting the water temp correct in the shower was a challenge. It took some time to get the warm water regulated.

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Dallas, Texas
1 review
5 of 5 stars Reviewed 10 October 2012

This is my first time to Sugar Land Tx. Since I have to travel throughout the State, I usually stay at Extended Stay. After looking at the photos of this site online, I decided to pay the extra $30 to $50 per night. The "Business Bar" area appealed to me since I had to meet a client. So instead of... More

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hiexsugarland, General Manager at Holiday Inn Express Sugar Land, responded to this review
11 October 2012

Thank you for your wonderful and candid review about our hotel and staff. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide good service to all of our guests at reasonable prices. We are glad you enjoyed our "business bar" as many of our... More

San Antonio, Texas
1 review
4 of 5 stars Reviewed 5 October 2012

Everything was enjoyable, but the added extra here was being treated well. Sometimes it's tough enough being away from home, it sure makes much nicer then you're treated well. Thanks May Le!! Also enjoyed your restaurant tips.

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hiexsugarland, General Manager at Holiday Inn Express Sugar Land, responded to this review
6 October 2012

Dear Guest, Thank you for taking the time to share your thoughts. We know that many of our guests are away from their home and family for long periods of time. With that being said, we always want our guest to feel like this is their home away from home. We thank you for your kind words and feedback and... More

Saint Peters, Missouri
1 review
4 of 5 stars Reviewed 26 September 2012

I have stayed at this hotel many times and the hotel staff have always been extremely friendly and accommodating. Due to the business I travel with, my hotel reservations are not always the easiest, but the staff is quick and attentive to getting my reservation made and make the check-in process quick. As I come into the hotel after work,... More

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hiexsugarland, General Manager at Holiday Inn Express Sugar Land, responded to this review
6 October 2012

Thank you for taking the time to share your thoughts about the hotel and staff. We try our best to deliver the best guest experience to our guest and be a great hotel that guest love. We appreciate your kind words and feedback. Thank you for your continued patronage and we hope to see you back very soon. More

Sugar Land, Texas
1 review
4 of 5 stars Reviewed 31 July 2012

I was a guest of the hotel from 7 May through 27, July 2012. I found the staff to be very friendly and accommodating during the stay. The hotel was always clean and in good working order. The only issue I had during the stay was the bathroom cold water supply being scalding hot early in the mornings (prior to... More

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hiexsugarland, General Manager at Holiday Inn Express Sugar Land, responded to this review
18 September 2012

Dear Guest, Thank you so much for taking the time to share your candid feedback. We greatly appreciate your kind words about our hotel and staff and apologize for any inconvenience caused by the hot water issue and housekeeping towel instructions. Please be assured that your complaints and suggestions have been addressed, and the appropriate action has been taken. We... More

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Additional Information about Holiday Inn Express Sugar Land

Also Known As:
Holiday Inn Express Sugar Land Hotel
Holiday Inn Express Sugar Land Hotel Sugar Land
Holiday Inn Sugar Land
Sugar Land Holiday Inn
Address: 14444 Southwest Freeway (Highway 59), Sugar Land, TX 77478
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Sugar Land
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 7 hotels in Sugar Land
Price Range: €€
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Holiday Inn Express Hotel in Sugar Land offers convenience to Hwy. 59 (Southwest Freeway). We are just 30 minutes from downtown Houston. Each morning guests can enjoy our complimentary Express Start breakfast, now serving hot breakfast every day. Don t forget our delicious fresh warm cinnamon rolls, our special Smart Roast coffee and many more choices that will satisfy any guest s hunger. The Holiday Inn Express Hotel in Sugar Land is centrally located to Schlumberger, Fluor Daniel, Texas Instruments, Imperial Sugar, Nalco, Polly Ryon Memorial Hospital, and Sugar Land Medical Center. We offer free Wi-Fi, business center and local phone calls to all of our guests. We are an alternative to Houston hotels. We are 30 minutes from Reliant Stadium, Minute Maid Park, Toyota Center, the Museum District, the Galleria and George R. Brown Convention Center, and the world s largest church Lakewood. There s golfing at Greatwood Country Club. Just two miles from First Colony Mall and Sugar Land Town Square Center. Whether you re in Sugar Land or Houston for business or pleasure The Holiday Inn Express Hotel in Sugar Land is your home away from home. We're looking forward to your visit. ... more   less 
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Holiday Inn Express Sugar Land
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