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Hyatt Place Houston/Sugar Land

3.0 of 5
16730 Creek Bend Drive, Sugar Land, TX 77478
Hotel amenities
Hyatt Place Houston/Sugar Land
Ranked #4 of 7 hotels in Sugar Land
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66 reviews from our community

    Trip type
Traveller rating
    34
    23
    8
    0
    1
Date Rating
Navi Mumbai, India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 May 2013 via mobile

I had stayed at this property for a week. As I was there for my meetings, I found the place to be very convenient. 1. It was close to my meeting venue. 2. The proximity to all the malls and stores is also good. 3. The rooms were very comfortable and luxurious. Suggestion: ask for the room with Lake View... More

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Matthew S, Manager at Hyatt Place Houston/Sugar Land, responded to this review
15 May 2013

Dear Valued Guest, Thank you for taking the time out of your schedule to complete a review our hotel regarding your recent stay with us. I am delighted to hear that you enjoyed our rooms and were able take advantage of the hotel's convenient location. Please know that your feedback is extremely valuable to us and we will utilize your... More

Anthem, Arizona
Top Contributor
82 reviews 82 reviews
34 hotel reviews
Reviews in 39 cities Reviews in 39 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 9 April 2013

Stayed here with my wife for a week visiting family and the surrounding area, not realizing the hotel is primarily set up for the needs of the business traveller. If you want some of the perks of a traditional hotel, such as comfortable areas to hang out and nice in-house dining options, then look elsewhere. The hotel is about 5... More

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See 4 more reviews by Stephenwr for Sugar Land
Gerardo A, Manager at Hyatt Place Houston/Sugar Land, responded to this review
8 May 2013

Dear valued guest, Thank you for taking the time out of your schedule to complete our to review our hotel regarding your recent stay with us. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope... More

Calgary, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 8 April 2013

This is a nice hotel in a nice location, but REALLY far from the airport. It took me 65 mins in a cab and cost over $105. The staff are very helpful and try hard. Rooms are fairly standard and nice appointed. The biggest draw back for me was the location in terms of proximity to the airport.

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HPSugarLand, General Manager at Hyatt Place Houston/Sugar Land, responded to this review
10 April 2013

Thank you for taking time to share your feedback regarding your recent stay at the Hyatt Place Sugar Land. I am pleased to hear the positive comments regarding my staff during your stay. We pride ourselves on delivering each and every guest an exceptional experience and as you mentioned they work hard to achieve this. In regards to the proximity... More

Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 April 2013

Nice rooms but beds are too soft! There was not other type of beds available so I had to suffer backaches for a week. This is not a hotel for people used to firm mattress. Besides the flofy bed, the rooms are very spacy, the desk is confi and the leaving room is quite nice.

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The Woodlands, Texas
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 31 March 2013

New and fresh building, lots of free parking and ample space for conversations and planning in lobby/foyer. Rooms were clean, linens and bed very comfortable. Staff could've been a bit friendlier but overall a good place to stay and close to major shopping and dinning.

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zurigo
Top Contributor
77 reviews 77 reviews
20 hotel reviews
Reviews in 41 cities Reviews in 41 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 31 March 2013

usual business hotel. Breakfast is simple horrible: dry pancakes and very limited choice in food. No cheese or ham, just precooked sandwich or omelette which was impossible to cut. Position is good for business. Room is ok, large enough and with a god space to work. Excellent the 24/7 open gym. Pool is too small....just a big jacuzzi. Staf is... More

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Sao Paulo, SP
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 of 5 stars Reviewed 15 March 2013

Loved the location, there is a lake and a jogging trail , so pretty and nice, the manager was so nice, and helpful!!!! The place is really clean and neat! But the decoration is so ugly, the reception looks like a kitchen! They should really try to improve the entrance of the hotel! The rooms are very large and nice.

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Princeton Junction, New Jersey
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 March 2013

Centrally located in Sugar Land but away from traffic, this hotel offers great value with their free breakfast, free wifi and very spacious rooms. The staff is friendly and the common areas are uniquely scented. I rarely saw anyone else in the gym and used the equipment every day. The only thing that would have made our 7 night stay... More

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Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 13 February 2013

This hotel is located close to many business and office locations. The location is beautiful, surrounded by a long lake. The hotel is new and offers excellent stay. The staff is highly courteous and helpful. The only disadvantage is non availability of a good restaurant within the hotel forcing the guests to go out for lunch and dinner. The hotel... More

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Aberdeen, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 7 February 2013

Just spent two days here and at 130$ per night this is outstanding value. Hotel is new and the rooms and facilities are high standard. Free wifi and a belter of a TV in the room ( 42" screen at least))

Was this review helpful? Yes 1
Linda C, Director of Sales at Hyatt Place Houston/Sugar Land, responded to this review
11 February 2013

Thank you very much for your kind comments. We are delighted to hear you enjoyed the property. We focus on maintaining the hotel in great shape, and in adding services that add to your convenience. Just in case you missed it we recently added room service to our guest experience. Post Oak Grill provides the room service, the information to... More

 
 
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Additional Information about Hyatt Place Houston/Sugar Land

Also Known As:
Hyatt Place Houston/Sugar Land Hotel Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Address: 16730 Creek Bend Drive, Sugar Land, TX 77478
Region: United States > Texas > Texas Gulf Coast > Sugar Land
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 hotels in Sugar Land
Price Range: €€
Hotel Class:3 star (3*)
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Hyatt Place Houston/Sugar Land
Show the lowest price for this hotel
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