The room I stayed in had cockroaches and smelled musty. Tried to use the coffee maker and crud came out of it contaminating my hot water. Floor was undulating. Towels thin. Staff were not friendly when I checked in and were indifferent to my complaints the next morning.
The only reason I staying here is because I arrived into Port...
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Stayed here one night extending our trip to the beach. (We had stayed somewhere much nicer for a week) This place gave me the creeps - old furniture funky carpets. I can't believe we even spent the night. Don't go here!
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I am so sorry to see that you did not enjoy your stay. We work hard to make sure that all of our guests feel at home when they stay with us. I invite you to come back so that we may show you that we do understand the true meaning of customer service.
Thank You
Nick
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Oh my god. Stay away this hotel is filthy dirty found used condoms in drawer. Dead bugs all over. Towels were thin and like sand paper. Management is unresponsive. Someone knocked on door looking for someone at 3 am. This hotel not suggested for anyone who does not carry a hand gun. Pool however was crststal clear. Look elsewhere this...
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I do apologize for the fact that you did not enjoy your stay we have talked to our staff and have asked them to make sure to look in all of the drawers of each and every room as they clean them. I hope that you return, and stay with us so that you may see that I do empathize...
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This is the worst place ever. The attendant was rude and obnoxious. The place was dirty, don't let the picture of the pool fool you. You have to walk across the street to get to the pool and it was very dirty. DON"T STAY HERE!!!!!!!
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I have read your complaint and have talked to my staff about your issues, I have asked them to pay closer attention to their work. I also noted that you used the swimming pool across the street from our hotel. For this I also apologize, I will make sure that my staff explains to out future patrons where our pool...
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The towels were very thin. They didn't provide hand towels. I had to ask for more toilet paper - they should have just had an extra roll in the room. It would take 20 minutes to walk to the beach from here, so we drove. It was advertised as close to the beach. There is one grill to cook on...
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I am so sorry to read that you did not have a pleasant stay I have asked my staff to make sure that all of our rooms have enough toilet paper rolls and towels. I invite you to come back to your home away from home, and ask that you give us the opportunity to show you that we understand...
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Loved it! The rooms are very clean! If you're spending your day at the beach, why pay for fancy hotels? This jewel of Port A is a great value! All appliances worked just bring your own dishes and coffee supplies. The bed was comfortable. The bathroom was clean and like the room, in good shape. I didn't get a chance...
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I am so happy to see that you enjoyed your stay, and wanted to let you know how much I value you and all of my guests, and look forward to seeing you again. I also wanted thank you for your kinds words in your review.
Thank You
Davis
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!! I wished I had just spent the $20 more a night and stayed at bay tree condo which the rooms are bigger and not broken. I had to plan this trip last minute so I completely forgot to check the reviews. All the reviews are true and worse.The staff is rude and would only give you one towel each,...
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Greetings, I am so very sorry to see that you did not enjoy your stay I have looked into the issues that you described and have resolved them all. I could not find the issue with the pool though, and very concerned for the safety of my guests so I asked a pool company to look into the issue that...
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Everything was either broken, dirty or mystery stains on it. Stains on the entire bathroom wall that looked like blood splatter. Splatters on the bed rail and tv stands as well. They claim they were ink stains. However they expected any one to be ok with it and was quite suprised when I questioned it. Tiles in the bathroom were...
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Hello, I am so very sorry to see that you did not enjoy your stay I have looked into the issues that you described and have resolved them all. I hope that you return, and give us the opportunity to show you the true meaning of customer service.
Thank You
Nick
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Absolutely Disgusting and rude management to top it off! There were mouse droppings in the kitchenette and no blankets on the bed. They even came and "cleaned" the room the next day and the mouse droppings were still on the counter. The other problem is that there are no blankets on on the bed so you have to use the...
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I always follow the reviews on this website before I reserve a hotel, but when a friend and I decided to head down to Port Aransas on a last minute jaunt I figured it wouldn't be a problem staying in a cheap motel. Boy was I dead wrong.
Driving by, the hotel was convenient and looked to be in decent...
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