I received a copy of your review and wanted to personally respond. The room conditions that you described are unacceptable, and I sincerely apologize for your experience. To make sure this doesn't happen again, my team is going to have a staff meeting in your room to review your comments. If you would like to discuss this further, please contact... More

I would like to personally thank you for taking time out to write such wonderful things about your experience at our hotel. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just... More

It was very kind of you to for take the time to publish such a positive review of your stay at our hotel. It's always satisfying to read positive feedback from our valued guests, like you. Our staff is continually coached on how to best provide professional, accommodating, and friendly service to every guest. It sounds like we hit a... More

Thank you so very much for your glowing review of Homestead Studio Suites- Dallas Plano Parkway. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay enjoyable, and our greatest reward is validation that we've done just that. Please know that we would be thrilled to have you... More

Thank you so very much for your glowing review of Homestead Studio Suites-Plano Parkway. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay enjoyable, and our greatest reward is validation that we've done just that. We know that our largest asset is our loyal base of customers... More

Thank you so very much for your glowing review of Homestead Studio Suites- Dallas Plano Parkway. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. Please know that we would be thrilled to have... More

Thank you so very much for your glowing review of Homestead Studio Suites- Dallas Plano Parkway. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. Please know that we would be thrilled to have... More

Thank you so very much for your glowing review of Homestead Studio Suites- Dallas Plano Parkway. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. We know that our largest asset is our loyal... More