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Fairfield Inn & Suites New Braunfels

2.5 of 5
1465 IH 35 North, New Braunfels, TX 78130
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Fairfield Inn & Suites New Braunfels
Ranked #8 of 28 hotels in New Braunfels
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48 reviews from our community

    Trip type
Traveller rating
    18
    15
    7
    4
    4
Date Rating
Victoria, Texas
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 8 May 2013

We stayed here with our select baseball team. We were playing at the new complex between San Marcos and New Braunfels. The hotel decor was really nice - somewhat modern looking. The baseball boys even commented on it. The room was really nice as well. We had an extra kid who ended up staying with us, so we needed an... More

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Sherri R, Manager at Fairfield Inn & Suites New Braunfels, responded to this review
10 May 2013

Thank you so much for your great response about the Fairfield Inn & Suites of New Braunfels. It is so good to hear that you and the boys enjoyed your stay. We look forward to having you stay with us again on your future travels. Sherri Reilly General Manager More

Houston, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 April 2013

The room was very clean and comfortable. The shower was great!!! Nice large room in lobby for meeting with friends and for the free breakfast. I liked that the windows opened a bit to allow fresh air in. Be careful if using your GPS - mine took us to a location in San Marcos instead even though we put in... More

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Sherri R, Manager at Fairfield Inn & Suites New Braunfels, responded to this review
25 April 2013

I wanted to thank you so much for your kind words about the Fairfield Inn & Suites of New Braunfels. I am so glad to hear you enjoyed your time staying with us. We aim to be your home away from home. Sincerely, Sherri Reilly General Manager More

Houston, Texas
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 11 April 2013

We stayed here for one night earlier this week and were pleasantly surprised. We had wanted to stay at the Courtyard across I-35, as it is on the river, but that hotel was all booked up. Settled for this Fairfield property which seems to be a fairly new build. The room was clean and the staff seemed friendly. There is... More

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Sherri R, Manager at Fairfield Inn & Suites New Braunfels, responded to this review
16 April 2013

I wanted to thank you for staying here at the Fairfield Inn & Suites New Braunfels. I am happy that you gave us the opportunity to serve you and your family during your travels and look forward to seeing you again soon. Sincerely, Sherri Reilly General Manager More

detroit, texas
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 10 April 2013

spent a weekend here. the indoor pool was really great for our 5 year old. room was super clean and comfortable. this seems to be a new build. located on the interstate, easy to get in and out, the rear exit allows one to go under I-35 and go north. exit from the front and your heading south. the breakfast... More

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Sherri R, Manager at Fairfield Inn & Suites New Braunfels, responded to this review
12 April 2013

Thank you so much for such a positive review for the Fairfiled Inn & Suites of New Braunfels. I do love hearing that you enjoyed your stay. I am also glad to hear that you liked the new hot breakfast that just rolled out this month. I look forward to seeing you and your family again soon. Sherri Reilly General... More

Tomball, Texas
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 16 March 2013

We got pushed outward to New Braunfels for an overnight stay, that was intended for Austin, thanks to SXSW. Even this hotel, as well as others surrounding it, were at 100% occupancy. Lessen learned - don't plan quick trips without paying attention to what is going on, convention-wise. The front desk was very friendly, however our room was not ready... More

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Terry
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 12 March 2013

Upon arrival on March 1 the first bed outer sheet had a stain on the sheet. I thought I won't use it. Second on Saturday while at Texas State I get a call asking if I was checking out I made my reservation for two days. Upon return to the hotel stopped by the front desk an found out I... More

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ttribby, Guest Relations Manager at Fairfield Inn & Suites New Braunfels, responded to this review
19 March 2013

Thank you for taking the time to communicate why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. Our company aims to consistently deliver a professional service to our customers. We will evaluate how we can prevent this problem from... More

Orlando, Florida
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 6 March 2013

I stayed here for business and it was nothing fancy but it was clean and relatively new. The staff were very friendly and attentive. Be careful of the room as it is right by I-35. I sleep with a white noise app so it didn't bother me at all. Breakfast was fairly basic - cereals, fruit, yogurt, etc. They had... More

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See 2 more reviews by jmstover for New Braunfels
Dallas, Texas
Top Contributor
943 reviews 943 reviews
129 hotel reviews
Reviews in 240 cities Reviews in 240 cities
438 helpful votes 438 helpful votes
4 of 5 stars Reviewed 18 February 2013

When writing a review I take into consideration the hotels around the hotel being reviewed and also disregard any single negative event or item that may have occurred. For example I don't consider at four star hotel in the town being identical to a four star hotel in New York. The hotel outside was well kelp and clean. Landscaping was... More

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See 23 more reviews by texaswillie for New Braunfels
Louisville, Kentucky
1 review
5 of 5 stars Reviewed 14 February 2013

We stayed there for two weeks while vacationing in New Braunfels, and everything was excellent. The hotel is fairly new and very clean, and the staff was outstanding --- friendly, helpful, anxious to please. The decor is bright and pleasant, and rooms are larger than many hotels in this price range. The breakfast area is spacious and pleasant. We will... More

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ttribby, Guest Relations Manager at Fairfield Inn & Suites New Braunfels, responded to this review
18 February 2013

We just wanted to take a moment to let you know how much we appreciate your business and positive comments. We really value you taking the time to let us know we're doing something right. If there is anything we can do for you, please let us know. We would also like to know where we can find more great... More

Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 12 February 2013

We've stayed here several times and usually had a good experience. This time we did not have enough towels, the door was not locked when we entered the room, the coffee pot was not clean, and there was a dried up apple core under the vanity in the bathroom. There was no one at the counter when we were leaving... More

Was this review helpful? Yes
ttribby, Guest Relations Manager at Fairfield Inn & Suites New Braunfels, responded to this review
18 February 2013

Thank you for taking the time to communicate why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. Our company aims to consistently deliver a professional service to our customers. More

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Additional Information about Fairfield Inn & Suites New Braunfels

Also Known As:
Fairfield Inn And Suites New Braunfels
Fairfield Inn & Suites New Braunfels Hotel New Braunfels
Fairfield Inn & Suites New Braunfels Hotel
Address: 1465 IH 35 North, New Braunfels, TX 78130
Phone Number:
Region: United States > Texas > New Braunfels
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool
Hotel Style:
#7 Family Hotels in New Braunfels
Price Range: €€
Hotel Class:2.5 star (2.5*)
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