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Laguna Park 2

2.0 of 5
C/ Pais Vasco 2 | Urb Torviscas Alto s/n, 38660 Playa de las Americas, Tenerife, Spain
Hotel amenities
Laguna Park 2
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1,325 reviews from our community

Traveller rating
    92
    335
    371
    182
    345
See reviews for
Families
307
 
Couples
474
 
Solo
32
 
Business
0
 
Rating summary
  • Sleep Quality
    2.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
Southampton
Top Contributor
105 reviews 105 reviews
19 hotel reviews
Reviews in 48 cities Reviews in 48 cities
212 helpful votes 212 helpful votes
4 of 5 stars Reviewed 24 May 2013 NEW

Overall I could not really make any complaints with this hotel – before making my booking it was found that others had made comments about the hilly walks, and this was found to be true, again before making my booking we were informed that the pool was closed, and would only re-open the day after our arrival, but in fact... More

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Shrewsbury, United Kingdom
2 reviews
1 of 5 stars Reviewed 24 May 2013 NEW

FOOD- rubbish, STAFF-rude, unhappy. ROOM-dirty, dated pool was closed the majority of the time we were there, we were not informed, AVOID AVOID AVOID AT ALL COSTS hotel is up a large steep hill, not walkable with pushchairs or old people, just stay away thats my only advice

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Leeds
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 22 May 2013 NEW

We stayed at Laguna Park II in the middle of May 2013. We wanted a cheap and cheerful holiday in the sun so picked the most affordable hotel on the list: Laguna Park II, Self Catering. I was nervous having read some picky reviews of this hotel over the past few months (people just love to complain, right?!), but we... More

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 21 May 2013 NEW via mobile

As everybody does we read the reviews and make a judgement as I did. Myself 44 and my daughter 26 stayed at the Laguna park in May. I requested a studio no higher than the 1st floor. On arrival the receptionist was pleasant enough. When we got to our room we found we had been allocated a 1 bed apartment... More

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Nicola M, Director de Relaciones Públicas at Laguna Park 2, responded to this review
22 May 2013

Dear Guest Thank you for your TripAdvisor review. It's always nice to read our guests comments. We are glad that you enjoyed your stay with us. We are always trying to improve the complex. We have just finished refurbishing the swimming pool and are now concentrating on comunal áreas. We are also constantly upgrading our apartments so many changes can... More

1 review
1 of 5 stars Reviewed 20 May 2013 NEW via mobile

Me my partner and my 4yr old son had a 7night stay here in April and would not advise any one with children to stay here. The only good thing here for children is the pool otherwise it was a let down. We paid for an all inclusive service and as I have done the 3* service before I knew... More

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Nicola M, Director de Relaciones Públicas at Laguna Park 2, responded to this review
21 May 2013

Dear Guest Thank you for your review on TripAdvisor. We are sorry to hear that you did not enjoy your holiday at Laguna Park 2. We read all our guests comments and take note of the points made. We are at present trying to improve our services. We realise that families with small children want to have ice creams in... More

Newcastle upon Tyne, United Kingdom
1 review
1 of 5 stars Reviewed 20 May 2013 NEW

Don't go there .We paid £1000 for to stay in a dump for one week. Half way up horrendous hill. No view except brick wall and broken solar panels. Didn't take my clothes out of case. Informed on arrival that they were digging up the pool for the week we were there .Many young people full of drink and bad... More

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Nicola M, Director de Relaciones Públicas at Laguna Park 2, responded to this review
22 May 2013

Dear Guest Thank you for your review on TripAdvisor. I think you have been given wrong information about work that was being carried out in Laguna Park 2. At no point was the swimming pool dug up! The pool was closed for one week in order to repaint and repair, at no point was there any digging done on the... More

Sheffield
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 19 May 2013 NEW

We arrived at the Laguna Park 2 at around midnight and were given room C11. The room was down of the small "calle" walkways and looked straight into the back of the apartment in front. We asked to be moved as the noise from bar was ver loud - as calle C is on the same level - however we... More

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Nicola M, Director de Relaciones Públicas at Laguna Park 2, responded to this review
20 May 2013

Dear Guest Thank you for your review on TripAdvisor. We read all our guests comments and try to improve on the points the make., Unfortunately we are not responsible for guests behaviour although if there is excessive noise then a security guard is on call and patrols the complex and he will stop any unruly behaviour. He is on duty... More

Manchester
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 19 May 2013 NEW

Rooms were cleaned every other day. We ended up going all inclusive half way through the holiday for 10 euros extra a day which was worth it!! The TV didn't work for the first couple of days so after a few moans, they fixed it. Entertainment in the evening was great. Anna the entertainer tried her very best to engage... More

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Nicola M, Director de Relaciones Públicas at Laguna Park 2, responded to this review
20 May 2013

Dear Guest Thank you for your reivew on TripAdvisor. We are glad that you enjoyed your holiday with us in Laguna Park 2. We like to read all our guests comments and are pleased when they have a good time. Hopefully we will see you again very soon at Laguna Park 2. Kind regards Nicola Mallaghan More

Tallinn, Estonia
1 review
3 of 5 stars Reviewed 18 May 2013 NEW

We stayed at Laguna Park II for a week. I really have to say good word to hotel workers and reception - they are very kind and helpful. Our rooms were at the upper floor and quite nice, everything worked as promised. Usually there were enough parking places for cars, too. A small grocery store next to the reception was... More

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Nicola M, Director de Relaciones Públicas at Laguna Park 2, responded to this review
22 May 2013

Dear Guest Thank you for your review on TripAdvisor. We are glad that you enjoyed your stay with us at Laguna Park 2. We read all our guests reviews and act on comments made. We are in the process of updating our website so you will see a lovely new home page before long! We hope to see you again... More

Wexford, Ireland
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 17 May 2013

We were greeted on arrival with the news that the pool was closed for improvements, we were told there was a free bus to their other complex so we could use the pool there.our room was in row N down loads of steps & a steep slope, it was small, dark & dreary. We were moved to a different apt... More

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Nicola M, Director de Relaciones Públicas at Laguna Park 2, responded to this review
22 May 2013

Dear Guest Thank you for your review on TripAdvisor. We are sorry to hear that you did not enjoy your holiday with us. With regards the swimming pool, we advised all our booking agents well in advance (a year, then again at six months) that the pool would be closed in order to refurbish. It was their duty to inform... More

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Hotel Summarization (Beta)

What travellers say

  • Self catering(54)
  • Steep hill(53)
  • Very good(36)
  • HOT WATER(28)
  • Pool area(23)
  • Free bus(23)
  • Pool bar(22)
  • First nights(17)
  • Bad reviews(15)
  • Rooms were basic(12)

Additional Information about Laguna Park 2

Address: C/ Pais Vasco 2 | Urb Torviscas Alto s/n, 38660 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar/Lounge Free Breakfast Free Parking Children Activities Kitchenette Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #52 of 64 hotels in Playa de las Americas
Price Range:
Hotel Class:2 star (2*)
Reservation Options:
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Also Known As:
Laguna Park 2 Hotel Playa De Las Americas
Laguna Park 2 Hotel
Laguna Park 1
Laguna Park 2 Tenerife
1 Laguna Park
Laguna Park 2 Tenerife/Playa De Las Americas

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Laguna Park 2
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