Few hotels are perfect and I find some of the reviews I have read petty, or they stayed in a different hotel to me. The hotel is perfectly positioned and central to everything in Las Americas. The staff are very friendly and helpful. If something is wrong they fix it without much fuss. The hotel is spotlessly clean and the... More

On arrival at the hotel we were very pleased. The hotel was centrally located. We were given rooms at the back of the hotel which were large and spotlessly clean. We stayed for a week dinner bed and breakfast in January this year. We found the food to be plentiful but poor quality, So ended up eating out rather than... More

Just come back from one weeks Holidays at this Hotel, First impressions Reception staff very rude, after checking in we went to our room to find it over looked a Carpark, when we asked why we hadnt been given a pool view, they reply was we are fully booked, we had paid for a pool view, we was told come... More

I spent three weeks at this hotel including Christmas week. The service is OK,but never sat down to ready made up table for the four of us,dinner or breakfast. Very little effort put into New Years eve ,watched the fireworks from next doors hotel.Every thing was centred on drinkers. However it is an emaculately clean hotel and well proporsioned rooms.BUT... More

Just spent 15 nights here 3/01/2012 to18/01/2012 with another couple all just pension age. the hotel is in a great locasion easy for everything, it is spotlesly clean,staff friendly,the rooms are clean and cumfortable. You do not want a room 057 to 046 or 160 to 146 or 260 to 246 or you will be wakend by the bin men... More

Stayed here last summer, wouldn't recommend. This was the 2nd time we had stayed in the hotel and on both occasions we have been moved to a sister hotel for the first night as they apparently had no rooms!!! Despite us booking in advance of 6 months on both occasions. The first time was annoying enough we thought surely it... More

I stayed her at the end of November for a week with my son for a lads week away. Ground floor (room 31) with our own patio which was great. Pay for a safe which is expected nowadays for peace of mind, hire a towel for €0.50 per day each which is a bargain saves on excess baggage and you... More

Stayed for new year for one week, this hotel to me is an average 3 star, bar area lovely, rooms ok, cleaner wasnt very thorough as dust around the tv area was never removed the whole week we had been there as the bath als wasnt cleaned out properly, maybe im fussy but if you pay decent money you expect... More

Spent Xmas week at this Hotel, We have travelled to Tenerife on about 13 occasions, so are really seasoned travellers to this area! Exceptional staff, cleaning of room was very effeciently done each day and to an extremely high standard! Food was excellent and on most nights even included caviar! Cava each morning on the breakfast buffet, great choice of... More