This is a brilliant hotel , it could not be faulted on service the staff are so friendly and helpful we have just returned from 11 days and it is the best holiday hotel I have stayd in. We were lucky to have an upgrade to a Prestige suite and the way your are looked after is superb. In this... More

Our eighth visit to Santa Ponsa was our third stay at Jardin del Sol. We find santa Ponsa perfect for our base for our explorations of Plama and the rest of Mallorca. The Iberostar management is excellent and we were delighted to find many of the staff from our previous stays still there. Reception staff are exceptional being multilingual, friendly... More

We have stayed here twice in the last three years. The first time we stayed in May, 2011 which was okay and hotel was quiet enough. The second time it was in June 2012 and even though I am in my early 30's like others said you can hear everything and younger adults were having loud parties before going clubbing.... More

As you can gather I've been to this hotel before and really, really enjoyed it. Because it was an easy option we decided to visit again for another early summer one week break and once again on an 'all inclusive' basis. The miserable female receptionist is still there, didn't offer us a welcome drink, didn't try to 'sell' the upgrade... More

A great hotel ruined by paper thin Walls - you can hear everything from the adjoining room including conversations, use of toilets and night time activities as if there was no wall between you at all. I don't understand why this wasn't addressed when the rooms were refurbished??? We have just spent a week all inclusive and could not fault... More

I don't think anyone can complain about the hotel itself but location at the top of the hill is very awkward and not ideal for a nice relaxing holiday. The staff gave us a dirty look one night when we came back late which made us feel very uncomfortable and unwelcome generally. Breakfast was nice but when a dish finishes... More

Stayed here as a couple in May 2013, booked very last minute direct on hotel website so very good deal as out of season and remember to tick box (if there) for room upgrade on arrival, paid extra for 'prestige' which was definitely worth it and also when you get there ensure you are in rooms 2000 odd as these... More

7 friends and I have just returned from a 5 day break at the Hotel. We were lucky enough to be in prestige rooms leading onto the new pool area which was a great spot. The rooms and hotel in general are cleaned to a high standard. Staff are friendly and helpful. My only issue was the charge to use... More

Just got back from a week staying here. Overall impression? Good. Food excellent. Staff, particularly in the restaurant, very good. Always had a smile. Peacefulness (when up and out of the room, see later) actually quite nice and relaxing. Not too far from the beach. Pool nice. Including the two resident ducks. Must be de-chlorinated water as the ducks were... More