If you read the reviews for this hotel on here then you would never go.. I'm not sure what all the moaning is about as its a brilliant hotel for a small family. This is our second visit to this hotel for the second year running (first time with a 4 year old & second time with a 5 year old and a 4 month old baby) and I'd love to clear up a lot of the issues that you read about it. First of all it is a budget holiday, a family of four cost us £1500 with perfect flight times. It seems some people are expecting luxurious suites for a £1500 week in Spain.. Flights - Under two hours from most UK airports, you fly into REUS Airport which is only a short 20 minute transfer to the hotel. Location - As mentioned above a short transfer, the beach is a 10 minute walk from the hotel which you can take through the main shopping strip or via the scenic Platja Capellans small beach which is a lovely walk. Accommodation - The rooms in general are on the smaller side however you get a double sliding wardrobe which offers hanging space for your clothes along with a safe. Bathroom is a great size with a shower & bath, we were provided with a travel cot on request with two double beds. The pillows aren't the best so I would advise taking something to give you some extra support. Mini fridge which is nice to keep your water/drinks chilled. The room is air conned however this does go off when you open the balcony door, you can get by this if you take a small magnet to keep on the switch. Food - There is a vast choice of food which changed daily which is why I am surprised so many reviews say the food is terrible.. We stayed all Inclusive and also Half board here, Breakfast you have full hot breakfasts, salad, pancakes, fruit, different breads to toast, jams, cereal and patisserie available. Lunch you have a large choice of hot food & the same with evening meal, they often vary the evening theme from Chinese/Mexican, grill etc but still have large choice of paella, pasta, burgers, hot dogs, beef, fish, chips plus all of your salad options with desserts. The outdoor bar is ok however it normally takes 10 minutes each time you want serving so I'd time it well and get a few drinks each time to avoid having to keep going back and forth. 7.30pm evening meal is on the later side if you do have younger children I'd get some snacks from your local supermarket to keep them occupied in the room. Cleanliness - Overall the hotel is very clean, the cleaners are in from 5/6am in the morning prepping the restaurant and hotel for the day, daily they clean the whole pool and outdoor/indoor seating flooring, along with your rooms after breakfast, fresh bedding and fresh towels each day. Pool - There are four outdoor pools, a small jacuzzi style pool out of the way of the main pool area which is a sun trap location, the main pool which is a good size with a shallow and deep end, this isn't too bad from mid morning in terms of coldness. The shallow baby pool with a mini slide for the toddlers and then the small pool with the slides which is great for the kids but it is FREEZING as its mainly in the shade all day. (this was warm when we visited in June, however our stay in October it was freezing) Entertainment - This has gone downhill considerably since Pablo one of the entertainment staff left last year, you had daily activity in which he would get every body involved along with the kids mini disco and kids club where they could earn a certificate to be presented with for the evening. It's not the end of the world as there is still a crafting and face painting kids club throughout the day if they want the odd hour in some shade out of the heat of the sun. The mini disco is terrible now you wait all evening until 9pm and then it is over within ten minutes after a few songs. There is plenty to do outside of the hotel if you aren't lazy, evening beach walks, local play area's and parks, we spent an evening at Chaplin's for a Frozen and Taylor Swift tribute which was great for the kids. Overall I would recommend this hotel so don't be put off by some snobby reviews on here from people expecting to be waited on hand and foot. Perfect family holiday for young families in a great location with plenty to do, …
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