We spent an excellent weekend here in May 2012 and decided to come back for a full week. We requested ground floor in Smith building with early check in months in advance. Not only was our room not ready early, it was not ready until well after the 3pm check in. There is a noticeable change in the attitude of... More

The resort itself was very nice, clean, food was good, staff was very pleasant. My only negative was the price of things but the cost is high throughout Bermuda. We took a trip to the Crystal Caves. It was about a 10 minute walk. We bought the bus pass for a few days and took thee bus everywhere else. The... More

My wife and I recently (4/27/13-5/4/13 traveled to Bermuda and stayed at the Grotto Bay resort. In all our vacations, we've never been treated more nicely by a staff. Everyone was polite, helpful and obviously concerned that we had the most enjoyable time possible. I can't remember all the names, though Veronica Esteban, Victor, and particularly June-Ann Furbert stand out.... More

We stayed May 1st through May 4th. We had an issue on an earlier attempt to vacation here and Deborah, the manager, was extremely helpful and understanding of our situation. We were able to rebook at a later date with no penalty! She also set it up so we were able to check in early when we arrived. As soon... More

This is a great moderate resort. Since this is an older resort, the bathrooms are small. That said the rest of the room was great. I travel a lot and I have to say the bed was the best. I slept like a baby. This hotel is known for its service and it won't let you down. Food was excellent.... More

We returned for the 3rd time to Grotto Bay Beach Resort for another wonderful week in Bermuda, April 2013. We love the setting of Grotto Bay w/beautiful views of Bailey's Bay, terraced levels to the pool/patio area & the beach. The patio grill & Palm Ct. were great for dining- excellent food & friendly, helpful staff. The Swizzle Inn is... More

My bf and I are big on beach vacations and we were underwhelmed by Grotto Bay. The resort (as reiterated by other reviewers) is minutes away from the airport, set right on a deep blue bay. Staff were generally professional and friendly. Kudos to the concierge desk which was always warm and helpful, although the restaurant staff frequently seemed overwhelmed... More

My wife and I spent a week at Grotto Bay,returning on 23 Apl. We thought it was superb - the food was excellent, plentiful and well presented. ALL the staff were friendly and very helpful (especially June-Ann & Esme). The position of the hotel was spot on with only a short transfer from the airport (the planes caused no noise... More

We recently stayed at Grotto Bay Beach Resort in Bermuda and found the accomodations to be very nice. The location, 5 minutes for the airport was very helpful for check out day. The concierge were extremely knowledgeable, friendly and helpful. All the staff were overly helpful and pleasant, from the bellman to the cleaning staff to the front desk people.... More