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Renaissance Casa de Palmas

3.5 of 5
101 N. Main St., McAllen, TX 78501
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Renaissance Casa de Palmas
Ranked #15 of 35 hotels in McAllen
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87 reviews from our community

    Trip type
Traveller rating
    40
    24
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Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 May 2013

I have stayed in this hotel several times; I arrived here when I go shopping to McAllen, TX. It is well located, well maintained and the staff is helpful. The rooms on the first floor are very convenient when you have kids and use the swimming pool. The only thing I dislike about this hotel is the breakfast, I didn´t... More

Was this review helpful? Yes 1
lima
Top Contributor
103 reviews 103 reviews
25 hotel reviews
Reviews in 35 cities Reviews in 35 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 6 May 2013

This is my second stay at the Casa de Palmas. Overall the hotel is a mixed bag. My last stay I was in a really quiet room tucked off the main hallways. This time my room was located on the second floor a few yards from a extremely loud ice maker and vending machine. The door was kept open, I... More

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See 8 more reviews by sket101 for McAllen
San Antonio, Texas
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 17 April 2013

Hotel was pretty nice overall. The bed was awesome, very comfortable with lots of pillows and a great comforter. Parking is easy and attached to the hotel. However when you step from the garage into the hotel a mildew or musty smell hits you hard. Its fine when you get into the room but those few minutes are rough. Lobby... More

Was this review helpful? Yes 1
sandyarnold, General Manager at Renaissance Casa de Palmas, responded to this review
22 April 2013

Dear Russell K. You hit almost all the high points of why someone should stay at our historic hotel located in Downtown McAllen, Texas. Thank you so much for the kind words and we are so glad you loved the beds, they are definately comfortable. You mentioned an odor as you walk into the hotel from the garage and we... More

Longview, Texas
Top Contributor
117 reviews 117 reviews
17 hotel reviews
Reviews in 35 cities Reviews in 35 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 12 April 2013

I was in McAllen for less than 24 hours for a business trip. After spending eleven hours in airports and airplanes this hotel was a welcome sight! The property is clean, spacious and well managed. I wish I had more time to evaluate it but like I said it was a quick trip. I will stay here next time I... More

Was this review helpful? Yes 1
sandyarnold, General Manager at Renaissance Casa de Palmas, responded to this review
15 April 2013

Mr. tomthbomb, I hope you get to spend more than a few hours in McAllen the next visit. We have so much to see and do and some great entertainment options. Thank you for your nice comments and we look forward to your next visit. Please stop by and say hello. Sandy More

Kathmandu, Nepal
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 April 2013

I regularly stay at the Casa de Palmas (Renaissance Hotel) in McAllen. The staff is outstanding! The room are a bit dated and the air conditioning is not always working properly. The fitness center is well-equipped, although there are times when the water dispenser is empty. The only complaint I have is that the food in Club Lounge in the... More

Was this review helpful? Yes 1
sandyarnold, General Manager at Renaissance Casa de Palmas, responded to this review
8 April 2013

Dear Joseph S. I am so glad to hear from one of our regulars. Thank you for being loyal to us and for the nice comments about Cecilia, I wish I could clone her. We will work on improving the food selections during the evening and look forward to your return to McAllen. Warmly, Sandy Arnold More

El Campo, Texas
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 March 2013

This hotel has a rustic but modern feel which makes it unique. It is clean and well-maintained. I saw some spots of mold in the shower the first day I was there so I left a note for housekeeping and when I got back it was sparkling clean. The window in my third floor room had shutters instead of curtains... More

Was this review helpful? Yes 2
sandyarnold, General Manager at Renaissance Casa de Palmas, responded to this review
7 March 2013

Dear Lauren, Your comments were greatly appreciated and we always welcome your thoughts. Thanks for mentioning the ability to open your windows because that is so unique in todays typical hotels. I am glad my team was responsive and that you enjoyed our charging station. The charging station is quite unique and really comes in handy when you forgot to... More

1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 22 February 2013

Both times I have stayed here,not though choice booked by my company I have had more bites than a pro fisherman!!!if have to visit this hotel again I will bring lots of repellent.one a positive note the bar staff where great got to know them well(who want to stay in your room when your getting eating alive)?

Was this review helpful? Yes 6
sandyarnold, General Manager at Renaissance Casa de Palmas, responded to this review
25 February 2013

Dear Mikeysparky, I was so sorry to hear of your concerns with mosquitos during your visit. We do not wish for anyone to have that experience and hope you can appreciate that our hotel is quite unique in the area. Being a historic hotel allows our guests to break away from the typical high rise, windows do not open type... More

Dallas, Texas
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 21 February 2013

I stayed here recently on a business trip and was fortunate to get an upgrade to a suite so I can't comment on the other rooms. The suite was huge, nicely decorated and super clean - nothing to complain about except maybe not having a balcony (I love balconies :-)). The hotel itself has the pool area in the central... More

Was this review helpful? Yes 2
sandyarnold, General Manager at Renaissance Casa de Palmas, responded to this review
25 February 2013

Dear Texasgringogator, Thank you for the very kind and positive comments about our Renaissance Casa De Palmas. We so appreciate that you were able to enjoy and appreciate the unique features of our hotel and look forward to a return visit soon. Thanks, Sandy Arnold More

san antonio,tx
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 18 February 2013

This hotel is ridiculous. The last three times that I've stayed hear they have been playing loud dance music in the bar which can literally be heard in every room in the hotel. The music plays until 11pm. Last time they said it was just because of holiday parties. Now here we are middle of February and it's still happening.... More

Was this review helpful? Yes 4
sandyarnold, General Manager at Renaissance Casa de Palmas, responded to this review
20 February 2013

Dear BMcM, I truely regret the loud music you experienced from our ballroom function since we do not have any music in our lounge area. We do have policies in place for music during weddings and other events both for week day and week end. I sure would hate to loose your loyalty when we can solve this issue easily... More

Palm Harbor
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 13 February 2013

This is an awesome hotel with a rich Texas history history The lobby and entryway are beautiful. The staff is friendly and the drivers are accommodating It is only about 10 minutes from the airport and surrounded by good restaurants.

Was this review helpful? Yes 2
sandyarnold, General Manager at Renaissance Casa de Palmas, responded to this review
15 February 2013

Dear Awesome, Thank you so much for the comments. We are so glad you enjoyed our newly renovated lobby and public areas and stayed true to the historical aspect of the hotel. Come visit with us again soon. Warmly, Sandy Arnold More

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Additional Information about Renaissance Casa de Palmas

Also Known As:
Renaissance Casa De Palmas Hotel
Renaissance Casa De Palmas Hotel Mcallen
Renaissance Mcallen
Mcallen Renaissance
Address: 101 N. Main St., McAllen, TX 78501
Phone Number:
Region: United States > Texas > McAllen
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotels in McAllen
Price Range: €€
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
This historical, full-service luxury hotel originally built in 1918 is located in the heart of the city within walking distance of the entertainment & downtown shopping district. It is conveniently located 2 miles North of McAllen Miller International Airport and La Plaza Mall. The charming hotel combines the magic of yesterday with the conveniences of today offering a rich experience of hospitality, luxury, and comfort; a blend of the old-world and the contemporary unparalleled to any other hotel in the valley. Our full-service hotel features a total of 165 deluxe guestrooms, 24 hour business center, 24 hour state-of-the-art fitness center, on-site restaurant, bar, private club lounge, stunning courtyard pool and up to 6500 square feet of elegant event space. ... more   less 
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