Best Western used to be one of the nicest places to stay, well, not any more. I could have had a better stay for the price at Hotel "6"! Start with check in, we waited until 3:40 to attempt to check in (check is was 3:00). The room wasn't ready, I was told it was because, "...we were full up... More

Room carpet was dirty, refrigerator was missing, and large crack between door and door jam. Asked for a four hour extended stay because of late doctor appointment and they charged us for another full day even when we offered to pay something extra. Have stayed there a couple of years ago -- and the hotel has gone down hill very... More

It is evident that this hotel is under poor management. Everywhere you look, there are smudges on walls and floors and dirt/dust at carpet edge and corners. Room had not been cleaned upon check-in. Used towel hanging on restroom door, toilet dirty, only one washcloth with holes, no tissue, floor dirty, faucet/vanity dirty, refrigerator was broken, carpet bulging, torn and... More

The corridor and guest room floors were dusty with a gray buildup along the walls, and steaks of dirty buildup were in the toilets. The staff moved me to another otherwise nice suite, but it was not cleaner. Enough said. Too bad, as the facilities otherwise could have been decent.

The parking lot is in terrible shape!!!! Monster potholes and disrepair!! The floors in the lobby and the room look like they never get vacuumed. The beds (two Queens) were just thrown together, my 8 year old does a better job than that. The skirt looked to be at least 1 size too big for the mattresses and I don't... More

Grounds are negelcted. First room I think I've Ever been that didn't have notepad and pen! Sheets on one bed (of 2 Queens) didn't appear fresh. No refregirator in room. As other reviewers mention, carpet not clean. Elevator reeked of bleach. Staff was nice. Breakfast Lady is a Jewel. Room with 2 queen beds had 4 towels, 2 handtowels and... More

Our first room was dirty, we were immediately moved to a new room with no problems. Staff was very friendly and helpful. This hotel is rapidly going downhill. The toilets are stained, the carpet is dirty, there is visible dirt along the hallways and dirt trails leading out of some of the rooms. The amount of visible dirt in the... More

The first room I checked into was not clean, but staff was great. They had me in a new room in no time; which was an upgrade from the original for no extra charge. Like the location of the hotel. Easy access to the highways, shopping, and eating spots.

The room was spacious and the beds were okay. Breakfast was minimal but way too crowded to move around. The staff that listened to our complaints were sympathetic but couldn't could only say that they would tell the manager. We were a volleyball team with multiple reservations. One family arrived at 9 p.m. and couldn't check in until 10 p.m.... More