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Embassy Suites Lubbock

3.5 of 5
5215 South Loop 289, Lubbock, TX 79424
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Embassy Suites Lubbock
Ranked #5 of 53 hotels in Lubbock
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206 reviews from our community

    Trip type
Traveller rating
    138
    37
    10
    16
    5
Date Rating
Lubbock, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 May 2013 NEW

Let me just say I have traveled around the world and stayed in many hotels and this by far was one of the most attentive hotel I have stayed at. Every single employee there was very nice. So clean and beautiful interior. Rooms were large and comfortable. Everything about this stay was perfect. The employees showed so much attention to... More

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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 9 May 2013

after driving 12 plus hours from vail colorado we arrived after dark at the embassy suites just before the driving rain set in. the inside dinning and setting area is plush with a tropical feel. on line i had put in the day before we arrived as the night of the reservation but the host took care of my mistake... More

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Rowlett, Texas
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 9 May 2013

This is the old style Embassy Suites with the fountain, ponds and unique architecture. I love this kind. I have stayed in many of the newer Embassy's but they just feel like any other hotel. This type is my favorite. It is a little smaller (only 3 stories) but has a great feel to it. The staff were all great,... More

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Artesia, New Mexico
1 review
5 of 5 stars Reviewed 7 May 2013

When we walked into the lobby we were immediately greeted by two staff members. We were asked what brought us to Lubbock and I explained the my Dad was in the hospital. When we went up to our room after the Managers Reception there was a basket of water and snacks and a very nice handwritten note signed by the... More

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Tulsa
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 7 May 2013

This is the absolute definition of hotel perfection!!! From the moment you arrive to check in until you check out, this staff truly sees to your every need. The front desk is second to none, I had an injured foot and every day I was checked on and asked if I needed anything to make me more comfortable. This extended... More

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See 3 more reviews by flipflopmamaTulsa for Lubbock
Lubbock, United Kingdom
1 review
1 of 5 stars Reviewed 6 May 2013

On May 3 I booked 2 rooms by phone for check-in May 5, check-out May 6. I was not told about the 48 hour cancellation policy over the phone when I booked, nor that I was booking within the cancellation policy timeframe. I was on the road for business, and did not have the opportunity to check my email until... More

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Review collected in partnership with Embassy Suites Hotels

Fort Worth, Texas, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 April 2013

I stayed here last week while in town for my father's funeral. Not only was the drive up check in process easy, the welcome basket with a note of sympathy from the staff was very much appreciated and unexpected. The rooms were clean and well appointed. The hotel restaurant was very good. Even the sofa bed my son slept on... More

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Michelle T, Manager at Embassy Suites Lubbock, responded to this review
2 May 2013

Thank you for such a wonderful review is quite a compliment and we appreciate you taking the time to share your thoughts when you are going through a difficult time. Thank you again for staying with us. We hope to see you and your family again soon, only under more positive circumstances. More

Mankato, United States
1 review
5 of 5 stars Reviewed 30 April 2013

For a mid priced hotel, this is one of the most impressive that I have stayed at. The management and staff run it like a 5 star resort always there to attend to your needs. Very clean rooms, great complimentary breakfast and cocktail hour, and pleasant atmosphere. I would definitely reccommend!!

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Review collected in partnership with Embassy Suites Hotels

Michelle T, Manager at Embassy Suites Lubbock, responded to this review
2 May 2013

Thank you so much for such a nice review and recommendation! It is great to hear that your recent stay was a great one. Your satisfaction, feedback and business are very important to us. On behalf of the entire team, we look forward to seeing you in the near future. More

Portland, OR
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 25 April 2013

Stayed here several times recently, the staff is very welcoming. One shout out to Steven K at the front of the house. He worked with me to find a last minute reservation in St Louis for the next day. There was a convention in town and everyone was booked. I am a Marriott Platinum and they would not honor their... More

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Michelle T, Manager at Embassy Suites Lubbock, responded to this review
30 April 2013

Thank you for your loyalty and recent review! Steven was happy to hear he was mentioned in your review and helped to convert you to Hilton! We hope to see you again soon! More

Austin, United States
1 review
5 of 5 stars Reviewed 23 April 2013

This is a great hotel and I would recommend this place to anyone! The staff was extremely friendly and went above and beyond to ensure that I was comfortable and had everything that I needed. The breakfast is a wonderful addition to an already pleasant and relaxing atmosphere. You will not be disappointed with this place! Great location! You will... More

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Review collected in partnership with Embassy Suites Hotels

Michelle T, Manager at Embassy Suites Lubbock, responded to this review
30 April 2013

Thank you for taking time to share your comments and your recommendation! We are delighted to hear that you experienced our Lubbock hospitality. We look forward to welcoming you back to again soon! More

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Additional Information about Embassy Suites Lubbock

Also Known As:
Embassy Suites Lubbock Hotel Lubbock
Embassy Suites Lubbock Hotel
Lubbock Embassy Suites
Address: 5215 South Loop 289, Lubbock, TX 79424
Phone Number:
Region: United States > Texas > Lubbock
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Lubbock
#4 Business Hotels in Lubbock
Price Range: €€
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Embassy Suites Lubbock
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