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Comfort Suites

296 Abner Jackson Pkwy, Lake Jackson, TX 77566
Hotel amenities
Comfort Suites
Ranked #3 of 5 hotels in Lake Jackson
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14 reviews from our community

    Trip type
Traveller rating
    1
    3
    2
    2
    6
Date Rating
Monroe, Louisiana
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 5 March 2013

Loud air conditioner units (sound like a plan taking off when they cycle on), pillows the size of postage stamps, mattresses and box springs that need replacement, and a breakfast buffet advertised as 'full' but really only continental. Won't stay here again, and I'm returning in March 2013.

Was this review helpful? Yes 1
Dallas, Georgia
2 reviews
4 of 5 stars Reviewed 13 November 2012

I was skeptical at first because the Comfort Suites sign is hard to see, but I was very pleased. The rooms were big and very clean. I am OCD about these things!!! The coffee was always fresh in the lobby. The welcome bag was such a nice touch! We really enjoyed the free water and snacks! Nicki was a god-send!... More

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CSLJ, Manager at Comfort Suites, responded to this review
15 November 2012

Dear Briney: I thank you much for your kind words of our establishment. It is proudly that I am able to share them with our staff. Too often customers are quick to criticize if something is wrong, but rarely take the time to compliment when things are right. I must apologize for myself for being considered "loud". I teach my... More

Fayetteville, AR
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 12 November 2012

Small footprint, but the service was great. The showers were fine but could use a little more water flow. Good coffee in the AM. The breakfasts are OK, but the waffles you make fresh, and the eggs and sausage will keep you alive. good selection of yogurt and cereals. For the price it is fine. The hotel is centrally located... More

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See 2 more reviews by DiverScientist for Lake Jackson
CSLJ, Manager at Comfort Suites, responded to this review
14 November 2012

Thank you very much for your friendly words. It is our goal to be known as the best accommodations in the Brazosport Area. Your input is one way that we can compete against big brand names with big national marketing budgets. We will continue to offer the finest and friendliest service to our guests. Lewis Bean, Manager/Director of Sales More

Austin, Texas
1 review
1 of 5 stars Reviewed 21 August 2012

My aunt checked in a week before we checked in to the Comfort Suites in Lake Jackson. She reported daily that the hot water was not hot or for that matter even warm. The front desk would state they had to " turn on a switch" eventually after 20 minutes warm water would be available. She was on the first... More

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West, Texas
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 July 2012

We had a situation where we rented a beach house, and had problems with it on the last night, so we booked this hotel on the fly at about 7 PM. The girl at the front desk, Summer, couldn't have been more accommodating. We arrived about an hour later, and she said our crib we ordered was in our room... More

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Conroe, Texas
2 reviews
5 of 5 stars Reviewed 17 June 2012

After reading the other reviews I was worried a little about the service and quality of this location. I am glad that we stayed at this hotel despite the somewhat bad reviews because it was worth it! Not only were the rooms spacious and well kept but the staff was very friendly. We stayed here for a softball tournament and... More

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Houston, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 22 November 2011

Stayed here on business for 3 nights. Lousy room. Came back at night and the night attendant is outside smoking with someone. The breakfast is terrible. I went down at 7, there was 5 slices of ham that the server spread around the hot plate so it looked full. Embarassing. If you are going to build a SUITE hotel put... More

Was this review helpful? Yes 1
Lufkin
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 20 June 2011

I you want to overpay for a room this is the place. We were there for a tournament and we had a guest which booked a handicapped room but instead was given a room on the 3rd floor. The manager was very rude not to mention a bunch of old drunk people were cursing at our children and the manager... More

Was this review helpful? Yes 1
Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 19 December 2008

The manager, Mr. Lewis Bean, is not customer focused. On Dec. 3, 2008, I reserved a room for Dec. 8, 2008. Several hours later, I canceled the reservation. Mr. Bean spoke with his personnel, and declared that the Dec. 4 charge was valid due to less than 24 hours cancellation! He was condescending on the telephone, and more to the... More

Was this review helpful? Yes 2
Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 28 September 2008

The hotel room look clean and fine. I lived in Room 101. The room is next to the laudry room and can hear the big noises of washer spinning and etc. An strange thing is the window curtain. The thick layer of curtain can not close all the way and it seems to be designed so. That seems a little... More

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Comfort Suites
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Cherotel Reception & Conference Center
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Lake Jackson, Texas Gulf Coast
4 of 5 stars 25 Reviews
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Additional Information about Comfort Suites

Also Known As:
Comfort Hotel
Comfort Hotel Lake Jackson
Comfort Suites Lake Jackson
Lake Jackson Comfort Suites
Address: 296 Abner Jackson Pkwy, Lake Jackson, TX 77566
Region: United States > Texas > Texas Gulf Coast > Lake Jackson
Amenities:
Business Centre Fitness Centre Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 hotels in Lake Jackson
Price Range: €€
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