I was skeptical at first because the Comfort Suites sign is hard to see, but I was very pleased. The rooms were big and very clean. I am OCD about these things!!! The coffee was always fresh in the lobby. The welcome bag was such a nice touch! We really enjoyed the free water and snacks! Nicki was a god-send!... More

Small footprint, but the service was great. The showers were fine but could use a little more water flow. Good coffee in the AM. The breakfasts are OK, but the waffles you make fresh, and the eggs and sausage will keep you alive. good selection of yogurt and cereals. For the price it is fine. The hotel is centrally located... More

My aunt checked in a week before we checked in to the Comfort Suites in Lake Jackson. She reported daily that the hot water was not hot or for that matter even warm. The front desk would state they had to " turn on a switch" eventually after 20 minutes warm water would be available. She was on the first... More

We had a situation where we rented a beach house, and had problems with it on the last night, so we booked this hotel on the fly at about 7 PM. The girl at the front desk, Summer, couldn't have been more accommodating. We arrived about an hour later, and she said our crib we ordered was in our room... More

After reading the other reviews I was worried a little about the service and quality of this location. I am glad that we stayed at this hotel despite the somewhat bad reviews because it was worth it! Not only were the rooms spacious and well kept but the staff was very friendly. We stayed here for a softball tournament and... More

Stayed here on business for 3 nights. Lousy room. Came back at night and the night attendant is outside smoking with someone. The breakfast is terrible. I went down at 7, there was 5 slices of ham that the server spread around the hot plate so it looked full. Embarassing. If you are going to build a SUITE hotel put... More

I you want to overpay for a room this is the place. We were there for a tournament and we had a guest which booked a handicapped room but instead was given a room on the 3rd floor. The manager was very rude not to mention a bunch of old drunk people were cursing at our children and the manager... More

The manager, Mr. Lewis Bean, is not customer focused. On Dec. 3, 2008, I reserved a room for Dec. 8, 2008. Several hours later, I canceled the reservation. Mr. Bean spoke with his personnel, and declared that the Dec. 4 charge was valid due to less than 24 hours cancellation! He was condescending on the telephone, and more to the... More

The hotel room look clean and fine. I lived in Room 101. The room is next to the laudry room and can hear the big noises of washer spinning and etc. An strange thing is the window curtain. The thick layer of curtain can not close all the way and it seems to be designed so. That seems a little... More