My stay was very unpleasant. The internet did not work on any day of my stay. None of the exercise equipment worked. The hallway to my room (first floor) had a foul odor. The wash cloths in my room were dirty/dingy--each day of my stay. I wet them and put them on the floor the first day to make sure... More

Great breakfast selection with plenty of room. Rooms and hotel were clean. The staff was fast and friendly. Carpet looked like it was due for a vacuum and cleaning otherwise I would have give all 5s. The welcome sign for my daughters softball team was a nice touch. I would stay here again without hesitation.

I've stayed at this hotel several times and am always quite pleased. The staff is great! Very friendly and helpful. I'm an airline pilot and my crew and myself, as well as some other airline crews, got stuck in Killeen for the night on Christmas day last year. Of course all of the restaurants were closed in the area. So... More

So I came down with my husband to visit my son who is military, it was a hectic trip and when we got to the hotel I was ready to relax. We were greeted warmly by the Front Desk, Marissa made check in a breeze, and was very knowledgable. We also spoke with the manager Tina, she was a very... More

We stayed at your hotel for almost a week. When we first checked in we were in a first floor room close to the outside exit. There were "roly poly" bugs in our bathroom. Husband addressed issue and they moved us to another room immediately. They apologized and had the whole area sprayed as they were also in the front... More

Dirty room, filthy carpet, no maid service or clean towels ever in a 3 night stay, TV was broken, front desk just said "sorry we don't have another tv". Breakfast was poor quality food served cold. The neighbors dog barked for 4 hours and the management did nothing.

Filthy carpet that was coming up in all rooms we checked. Dark.management not interested in changing light bulbs. Pictures on the website are very deceitful. If you decide to stay anyway make sure you pack shoes to wear in your room

No free upgrades, no free newspaper, breakfast includes yesterday's hard boiled eggs. Ratty, soiled carpet in room, that was very dirty and separated from the floor in several places. Broken coffee maker was replaced when I took it to front desk, desk clerk put broken one in another room that she got functioning one from. It was interesting to see... More

Staff very nice. Hotel clean. Rooms nice. spacious