I had a King suite for 1 night end of February. Everything was as expected for an HIE, except the room did not have a work chair, Just 2 regular chairs. Staff was great at check-in. Hotel very clean. Breakfast was as expected, although they had ham which is unusual in most HIE,s they use chicken or turkey based meats.... More

We reserved a king smoking room for two nights but when we arrived they had us reserved in a two queen smoking room. They had a king smoking room and switched us. Got to the room, no ashtray and a no smoking symbol on the door. Called front desk to verify and they brought me an ashtray(more like a glass... More

We stayed here on a Saturday night and the hotel itself is nice and clean. My only complaint was the very impatient housekeepers. Checkout is at 11 and I sat my alarm for 1030 so we would have time to get up and get out before they needed to come clean. Well at 8:30, 9, 10, and 10:30, there was... More

I stay at so many Holiday Inns (I am a Platinum member) that they run all together in my head...except this one. The room was stunning! I mean, beautifull! The kid at the front desk was super. The whole place was squeeky clean. I came staggering in after a 400 mile drive and I must admit, I wish I had... More

Stayed here for a wedding. Lobby was clean and front desk employee was very friendly. Room was very clean and smelled fresh. Beds were awesome, I slept like a baby. Would definitely recommend to anyone!

Great hotel!!! Heated pool and hot tub,great rooms and just a whole lot more

This hotel is amazing even down the smell!! It smells great as soon as you walk in the door! The sale's director was awesomely helpful...and she was not even on duty at the time! The front desk staff was efficient and very helpful throughout my stay! One desk clerk in particular went above & beyond her duties and not only... More

the employees are friendly and courteous and care about you as a guest and customer. they have a pancake machine that is real easy to use and you can make a plate of great tasting pancakes in just a few minutes! the rooms are clean and very nice!

I have stayed numerous times at the Holiday Inn Express in Jacksonville, Texas but my most recent experience will probably be my last. Unfortunately, this hotel always seem to be breaking in someone new at the Front Desk so check in is an ordeal. My first room was already occupied after I opened the door (rather embarrassing!), so I returned... More