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All 77 Irving hotels

Extended Stay America - Dallas - DFW Airport N.

2.0 of 5
7825 Heathrow Drive, Irving, TX 75063 (Formerly Homestead Studio Suites)
Hotel amenities
Extended Stay America - Dallas - DFW Airport N.
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21%
Ranked #69 of 77 hotels in Irving
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19 reviews from our community

    Trip type
Traveller rating
    2
    2
    3
    9
    3
Date Rating
Gulfport, Mississippi
1 review
2 of 5 stars Reviewed 25 May 2013

When comparing this property to other cheap hotels I would have given this a 3 if it wasn't for my experience When comparing this hotel to other average hotel this is clearly a one, maybe to rating hotel. It took me 90 minutes from calling the hotel for the shuttle until I arrived at the hotel. The smoke alarm in... More

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Manager_11525, General Manager at Extended Stay America - Dallas - DFW Airport N., responded to this review
5 June 2013

Thank you for taking the time to write a review of your stay. I sincerely apologize that the smoke detector did not work in your room and we failed to correct the issue in a timely manner. To make sure this doesn't happen again, the maintenance staff is checking all of the detector's in all of our guest rooms. We... More

Calgary, Canada
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 May 2013

Front desk staff was very friendly, airport shuttle was shared with a number of other hotels and took a while. Room we were given was dated and a bit grungy, and smelled kind of funny so we left a window open. However with that said, I think many of these other reviews are out to lunch. You get what you... More

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United States
1 review
2 of 5 stars Reviewed 24 March 2013

Not what I am used to. It's good for just sleep but I like to feel at home everywhere I sleep and I didn't......no affordable eating places and that was inconvenient. the heat didn't work so i was cold most of the night....not recommended.

Was this review helpful? Yes
DFWCC, Manager at Extended Stay America - Dallas - DFW Airport N., responded to this review
25 March 2013

Thank you for your recent review of your stay. I am sorry to hear that the heater was not functioning properly. To prevent this from happening again, my team is checking and servicing every unit in the hotel. I appreciate you bringing this to our attention. If you have any additional feedback, please reach out to me at dfw@extendedstay.com. We... More

Las Vegas, Nevada
Top Contributor
67 reviews 67 reviews
26 hotel reviews
Reviews in 28 cities Reviews in 28 cities
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 19 March 2013

If you like sheets with stains and holes in them, this is your place. I took pictures of dirty towels, dirty sheets and filthy bathroom. Poor customer service. This is a disgusting property. Stay away! Thanks Priceline!

Was this review helpful? Yes
DFWCC, Manager at Extended Stay America - Dallas - DFW Airport N., responded to this review
20 March 2013

Thank you for your recent review of your stay. The situation you described is not acceptable, and I sincerely apologize for your experience. I am grateful for the feedback you provided so we are able to continually improve our hotel. If you have any additional feedback, please reach out to me at dfw@extendedstay.com. We would love to have another chance... More

Greenwood, South Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 18 March 2013

This hotel is nice for a 3-4 night stay , quiet when considering the fact that its close to airport, crime free and friendliest hotel staff. Airport shuttle feature is nice, and faster compared to other cities.Stayed on Business trip. Only disadvantage is they don't offer breakfast or not even coffee. Highly recomended

Was this review helpful? Yes
DFWCC, Manager at Extended Stay America - Dallas - DFW Airport N., responded to this review
20 March 2013

Thank you for your great review of our property. I'm glad that you had a pleasant stay with us. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Little River, KS, USA
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 14 March 2013

Very inexpensive through Priceline bid. Nothing fancy, but all we did was sleep, shower and shuttle over to DFW airport. SO convenient. On return, just call and they will pick you up! If you are looking for a convenient way to make an early morning flight, check out this hotel.

Was this review helpful? Yes
DFWCC, Manager at Extended Stay America - Dallas - DFW Airport N., responded to this review
15 March 2013

Thank you for your great review of our property. I'm glad that our location and service was convenient. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 13 March 2013

We needed a room late at night to catch our early morning flight. Booked on Priceline for a low low price... still way overpriced. Smelly, disgusting totally unpleasant experience. Alisha at front desk rude(I think that's her name) No customer service skills at all. We walked across street to Super 8 ( I give it a 10+ in comparison )... More

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DFWCC, Manager at Extended Stay America - Dallas - DFW Airport N., responded to this review
15 March 2013

Thank you for taking the time to write a review of your stay. I am so disappointed that your stay was unpleasant. Please accept my apology. In response to your feedback, I am reviewing with my entire team to improve our services. Thank you again for providing us with your feedback. If you would like to discuss this further, please... More

Cumming, Georgia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 25 February 2013

This was a nice place to stay overnight before a flight out. The hotel staff was extremely friendly and I was greeted in a most professional way as I entered the hotel. The price was great for a night's stay. The room was very clean and well kept. Other than the airport noise, which one can expect being so close... More

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DFWCC, Manager at Extended Stay America - Dallas - DFW Airport N., responded to this review
28 February 2013

Thank you for taking the time to write a review of your stay. I'm pleased to hear that our service was professional and extremely friendly. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Arkansas
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 17 January 2013

The best thing going for this "hotel" is the desk people were thorough and friendly. That's why this review isn't a 1/Terrible. I know some reviewers spent only $35 a night, but we didn't. A friend of ours booked through Priceline for over $60 a night. I've stayed in a little bit worse on the spare of the moment, I've... More

Was this review helpful? Yes
DFWCC, Manager at Extended Stay America - Dallas - DFW Airport N., responded to this review
18 January 2013

Thank you for your recent review of your stay. I am sorry to hear that your room was not cleaned to your satisfaction. To make sure this doesn't happen again, I am using your comments to improve our services. Thank you again for providing us with your feedback. If you would like to discuss this further, please do not hesitate... More

Grapevine, Texas
1 review
5 of 5 stars Reviewed 8 October 2012

I think its great for the family on the road.very conveint to food and rent cars. Its allways a full house doing the month Iived their,parking could have been bigger hard to find parking,mainly I worked night shift and got home late in the eveing. But I never worried about wife there alone she and I felt very safe.

Was this review helpful? Yes
DFWCC, Manager at Extended Stay America - Dallas - DFW Airport N., responded to this review
9 October 2012

Thank you for your great review of our property. I'm glad that you enjoyed your stay with us. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

 
 
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Additional Information about Extended Stay America - Dallas - DFW Airport N.

Also Known As:
Extended Stay America - Dallas - DFW Airport N. Irving, Texas
Address: 7825 Heathrow Drive, Irving, TX 75063 (Formerly Homestead Studio Suites)
Region: United States > Texas > Irving
Amenities:
Fitness Centre Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #69 of 77 hotels in Irving
Price Range:
Hotel Class:2 star (2*)
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