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All 79 Irving hotels »

Omni Mandalay Hotel at Las Colinas

4.0 of 5
221 E. Las Colinas Blvd., Irving, TX 75039
Hotel amenities
Ranked #4 of 79 hotels in Irving
4.5 of 5 stars 202 Reviews
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202 reviews from our community

What travellers say about this hotel
  • Live piano(4)
  • Select guest(4)
  • Very good(4)
  • Morning beverage(4)
  • Friendly and helpful(3)
  • M Bar(3)
  • Very nice(3)
Traveller rating
    124
    46
    17
    7
    8
Only show reviews for Family (20) | Couples (73) | Business (73)
Date Rating
Ronald H
Las Vegas, Nevada
1 review
1 of 5 stars Reviewed 6 February 2012 NEW

I stay at The Omni Mandalay several times a week .. due to my company contract..and it just doesn't seem to get any better! The Room service is Over priced and service is slow. The front desk staff is rude..and incompetent except for (Elizabeth) who was extremely Sweet and Helpful. The rude associate I believe her name was ( Kia... More

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Mike McBride, E-Commerce Manager at Omni Mandalay Hotel at Las Colinas, responded to this review
10 February 2012

Thank you for your time in letting us know about your stay with us. We strive to provide a high level of service to every guest who stays with us, and we did not achieve that in your case. We have discussed your feedback with our executive team to ensure that the areas you mentioned are corrected. We apologize and... More

brentofwisc
Utrecht, The Netherlands
Top Contributor
56 reviews
9 helpful votes
5 of 5 stars Reviewed 27 January 2012

This hotel exemplifies the spectacular experience you should expect for a 4+ star hotel. At check-in the staff gave our son an activity backpack with lots of things for him to play with. We couldn't get him to put the thing down for weeks. The staff did everything to make our 2-night stay great. The hotel and lobby/room/beds/tv/bathroom were all... More

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Mike McBride, E-Commerce Manager at Omni Mandalay Hotel at Las Colinas, responded to this review
3 February 2012

Thank you for staying with us at the Omni Mandalay Hotel and letting us know about your time with us. We are glad to hear your entire family enjoyed their time with us and hope that you are able to come back and visit again soon. Thank you again and safe travels! More

Lizzy2636
Tulsa, Oklahoma
Reviewer
4 reviews
1 helpful vote
5 of 5 stars Reviewed 20 January 2012

Our stay at the Mandalay was perfect. The staff were professional and friendly. The room was large, elegant and very quiet and clean. We look forward to returning soon. More

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amfpvks
Stilwell, Kansas
Senior Contributor
30 reviews
76 helpful votes
4 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

We stayed here for two nights recently when we were in town for business. The hotel was close to where we needed to be and it's a very nice area of Dallas. There were several very good restaurants in walking distance. It should be noted that many of the major highways throughout Dallas are under construction so getting around during... More

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guy999
Dallas, Texas
Contributor
20 reviews
53 helpful votes
5 of 5 stars Reviewed 15 January 2012

I have now stayed at this hotel 3 times, over 8 years and it's excellent. I really enjoy the suites, that's where I usually stay and they are quite good. Also nice gym with treadmills. I have had dinner and breakfast at the hotel restaurant every time and it's great. usually i get a package that includes everything for a... More

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JenniqU
Dallas, Texas
Reviewer
3 reviews
2 helpful votes
5 of 5 stars Reviewed 10 January 2012

This hotel is wonderful! Very nice rooms, the staff is very friendly and helpful. Great food too! More

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ShanWOW14
Reviewer
5 reviews
2 helpful votes
5 of 5 stars Reviewed 5 January 2012

I can never say enough great things about the Omni hotels I stay in. Upon checking in, we received a list of local restaurants separated by location, price, type of cuisine, and dress code. Our beautiful room was located on the 23rd floor and provided a perfect overview of the Las Colinas mustangs. The location is good, but you can... More

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Mike McBride, E-Commerce Manager at Omni Mandalay Hotel at Las Colinas, responded to this review
10 January 2012

We appreciate your review of the hotel, and while it is overwhelmingly positive, we will address the issues you mentioned with the grout and your door with our team to ensure that your next review is 100% positive. Thank you again for your time and we look forward to your next visit. More

Brandi777
Destin, Florida
Senior Reviewer
8 reviews
3 helpful votes
5 of 5 stars Reviewed 3 January 2012

WOW! We stayed in a suite with an excellent view of downtown Dallas overlooking the horses and wow I was impressed. We stayed 10 nights and this is not only a great business/romantic/family friendly getaway but also an excellent extended stay hotel. Room service is a plus and the staff is at your beckon call to fulfill your needs to... More

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linda k
San Antonio, Texas
1 review
2 of 5 stars Reviewed 2 January 2012

This hotel is fine IF you set your expectations properly - expect to pay alot more for the same or less. It trys to presents itself as upscale, but outside of the beautiful lobby and the friendly doormen, it barely can hold its own when compared to a Drury Inn. All in all, I would not stay here again. There... More

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Mike McBride, E-Commerce Manager at Omni Mandalay Hotel at Las Colinas, responded to this review
10 January 2012

Thank you for your review and we apologize that your stay did not live up to either your expectations or those we set for ourselves. While it would be good if we only heard great feedback, this review does give us areas that we are able to improve, and we are consistently striving for a better guest experience. We know... More

Bonita C
Dallas, Texas
1 review
1 helpful vote
5 of 5 stars Reviewed 1 January 2012
1
person found this review helpful

My husband and I stayed here during the 2011 Christmas holiday to celebrate our anniversary. The staff were very helpful and pleasant during our stay. As a Select Guest member, I appreciate the extra little perks that are added to each stay. We stayed in a corner suite which was very clean and the view of the Canal in the... More

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Omni Mandalay Hotel at Las Colinas Also Known As

  • Omni Mandalay Hotel
  • Omni Hotel Irving
  • Omni Irving
  • Irving Omni
Address: 221 E. Las Colinas Blvd., Irving, TX 75039

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Omni Mandalay Hotel at Las Colinas
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