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Hyatt North Houston

3.5 of 5
425 North Sam Houston Parkway East, Houston, TX 77060 (Formerly Crowne Plaza Houston North - Greenspoint)
Hotel amenities
Hyatt North Houston
Ranked #189 of 437 hotels in Houston
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80 reviews from our community

    Trip type
Traveller rating
    11
    40
    11
    9
    9
Date Rating
Dallas, TX
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 17 May 2013 NEW

Booked a room through priceline at 8pm for $118 (apparently 59% off list price) prior to driving to Houston. Arrived at 12:30am to be told that the hotel was oversold and they had no room for me. The front desk advised that they had booked me into another hotel (America's Best Value). I told the clerk that I had never... More

Was this review helpful? Yes
Teresa S, Manager at Hyatt North Houston, responded to this review
22 May 2013

Dear Valued Guest, Thank you so much for your great feedback as I will address it with the team. I will say this is not our standard and I will work with my team on this issue. We do not anticipate this type situation to happen to any of our guest. If you are in Houston again I would invite... More

Liberia, Costa Rica
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 15 May 2013

I stayed here two nights while in town for business. The staff were helpfull and friendly and the food was great except for the breakfast which was just ok. The only problem was cell service for interior rooms was kinda bad and my first room the Tv reception was pretty bad. They have some things they need to work on... More

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See 2 more reviews by puravidasteve for Houston
Teresa S, Manager at Hyatt North Houston, responded to this review
16 May 2013

Thank you so much for your positive comments in regards to our hotel. We try very hard to ensure that each guest experience is a great one. If you find yourself back in Houston we welcome you back at our hotel. More

Indianapolis
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 7 May 2013

I spent a couple nights here in April and got a room on the 7th floor facing the indoor courtyard. The room was nice, the bed was comfortable. The television was terrible. If you tried to watch TV for more than 5 minutes you got a headache the reception was so poor. Basically you watched the 'snow' on the TV... More

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Teresa S, Manager at Hyatt North Houston, responded to this review
8 May 2013

Thank you so much for the great feedback concerning your recent stay with us. I want you to know the exciting news is we are installing all new TV's in our property this week. We try very hard to ensure that every guest enjoys their stay, and has a room that is clean and in good working order. I will... More

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Pflugerville, Texas
Senior Reviewer
9 reviews 9 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 May 2013

There are two Hyatt hotels near one another in North Houston, One is this Hyatt and the other is a Hyatt Place. Both have shuttles to the airport, which was what interested me most. Overall the area around the hotel is not the greatest, but personally I don't put too much into the appearance of North Houston. Inside the hotel... More

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Teresa S, Manager at Hyatt North Houston, responded to this review
3 May 2013

Thank you so very much for your valued feedback. Also I do appreciate the positive comments concerning our property. We try very hard to ensure that our guest are happy and comfortable when they stay with us. I will follow up on your comments and I hope that you will consider us again in the near future. More

Langen
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 May 2013

As per many other reviews, it is correct that for a Hyatt, the furnishings are getting a bit on the tired side. This has nothing what so ever to do with services. The Staff at this Hyatt are what you´d expect, and nothing less than that. We used this as an "Airport" hotel. The shuttle service works just fine, but... More

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See 3 more reviews by bsawinski for Houston
Teresa S, Manager at Hyatt North Houston, responded to this review
2 May 2013

Thank you so much for your feedback concerning my hotel and staff. I will pass along the great comments to my team. I delights me that you enjoyed your stay with our property. If you find your travel back to the Houston area we welcome you as our guest. More

Dubai, United Arab Emirates
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 28 April 2013

Overall a good stay which served all of my requirements with the exception of there being not being an inhouse spa. The staff member who served me at check in was great and it was a quick and easy check in. Check out was also efficient. There is a free shuttle service to the Greenspoint (I think) Mall which is... More

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See 2 more reviews by MsHellfire for Houston
Teresa S, Manager at Hyatt North Houston, responded to this review
29 April 2013

Thank you so much for your feedback. If visiting Houston in the future we welcome you as our guest. We appreciate your business. More

Houston
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 21 April 2013

Another quick one night trip away in the city we live in. We were out closer to this side of town at an event and snagged this for a decent rate. I have been here before and it actually has been two or three other properties before it was this. As the other times it is clean, decent, and located... More

Was this review helpful? Yes
See 5 more reviews by Chynna77 for Houston
Teresa S, Manager at Hyatt North Houston, responded to this review
22 April 2013

Thank you so much for your busienss and the positive feedback. Anytime you are in our area we welcome you as our guest. More

Lexington, Kentucky
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 April 2013

The hotel was clean and spacious. The Starbucks in the lobby is awesome! The exercise room is big, bright and has good equipment and apples. The service in the restaurant by Jorge and Byron was very good and welcoming.

Was this review helpful? Yes
Teresa S, Manager at Hyatt North Houston, responded to this review
8 April 2013

Thank you so much for your very kind review. I am proud to hear that my staff members made a great impression during your time with us. I will make sure to pass the information on to the team. Thank you again, and I hope to have you back at our property in the near future. More

The Woodlands, Texas
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 31 March 2013

Nice location easy to get to and from airport and freeways. It has been partially updated, new beds, carpet, furnishings etc. One thing that is lacking is the tub/shower fixtures and enclosure update. Very old tubs and plumbing. The hot water did take forever, but elevators were quick and large and the food's pretty good. So a 8.5 out of... More

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See 3 more reviews by P1warwick for Houston
Teresa S, Manager at Hyatt North Houston, responded to this review
1 April 2013

Thank you so much for your feedback on our property. We try very hard to ensure that our guest rooms are all up to standard and comfortable for all of our guest. We appreciate the positive feedback and we will continue to make improvements on a daily basis. I hope we see you again in the near future. More

Sugarcreek, Ohio
1 review
2 of 5 stars Reviewed 29 March 2013

Very poor room decor. Walls dirty, shower head loose, walls smeared, noisy! Though the beds were comfortable. Staff tried to be helpful and polite, but they had no control on the management that did not try to up keep the hotel Guest Room quality and repairs.

Was this review helpful? Yes
Teresa S, Manager at Hyatt North Houston, responded to this review
1 April 2013

I am sorry tohear about your displeasure with your recent stay at our hotel. I apologize that you did not find the hotel to be up to standard, and I am truly disappointed. It is our goal to ensure that every guest enjoys their stay and has a room that is clean and in working order. I hope you are... More

 
 
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Additional Information about Hyatt North Houston

Also Known As:
Crowne Plaza Houston North - Greenspoint Hotel Houston
Crowne Plaza Houston North - Greenspoint Hotel
Crowne Plaza Houston
Crowne Plaza Houston North
Address: 425 North Sam Houston Parkway East, Houston, TX 77060 (Formerly Crowne Plaza Houston North - Greenspoint)
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #189 of 437 hotels in Houston
Price Range: €€
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Hyatt North Houston invites guests to rest comfortably. Ideally situated in the heart of the North Houston business and medical district, our hotel provides easy access to George Bush Intercontinental Airport (IAH) as well as Houston's most popular area attractions and major businesses. While lodging in Houston, Texas, hotel guests can enjoy visiting exciting attractions such as Houston's Downtown Aquarium and the Toyota Center. Less than ten miles from our Houston accommodations, travelers can also visit Splashtown Water Park or attend a horse race at the famous Sam Houston Race Park. Business travelers can appreciate our North Houston hotel's location near the Greenspoint Business District. Nearby corporations include Halliburton Energy, Smith International and Baker Hughes. Our hotel also offers over 27,000 sq. ft. of meeting space along with high-speed Internet access to accommodate our guests' business needs. During your visit, we hope you can take advantage of our Houston hotel's free airport shuttle from the Houston Airport. Relaxing amenities include an outdoor, tropically-landscaped swimming pool, a 24-hour business center, fitness center and a full-service restaurant. ... more   less 
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Hyatt North Houston
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