I stayed here two nights while in town for business. The staff were helpfull and friendly and the food was great except for the breakfast which was just ok. The only problem was cell service for interior rooms was kinda bad and my first room the Tv reception was pretty bad. They have some things they need to work on... More

I spent a couple nights here in April and got a room on the 7th floor facing the indoor courtyard. The room was nice, the bed was comfortable. The television was terrible. If you tried to watch TV for more than 5 minutes you got a headache the reception was so poor. Basically you watched the 'snow' on the TV... More

There are two Hyatt hotels near one another in North Houston, One is this Hyatt and the other is a Hyatt Place. Both have shuttles to the airport, which was what interested me most. Overall the area around the hotel is not the greatest, but personally I don't put too much into the appearance of North Houston. Inside the hotel... More

As per many other reviews, it is correct that for a Hyatt, the furnishings are getting a bit on the tired side. This has nothing what so ever to do with services. The Staff at this Hyatt are what you´d expect, and nothing less than that. We used this as an "Airport" hotel. The shuttle service works just fine, but... More

Overall a good stay which served all of my requirements with the exception of there being not being an inhouse spa. The staff member who served me at check in was great and it was a quick and easy check in. Check out was also efficient. There is a free shuttle service to the Greenspoint (I think) Mall which is... More

Another quick one night trip away in the city we live in. We were out closer to this side of town at an event and snagged this for a decent rate. I have been here before and it actually has been two or three other properties before it was this. As the other times it is clean, decent, and located... More

The hotel was clean and spacious. The Starbucks in the lobby is awesome! The exercise room is big, bright and has good equipment and apples. The service in the restaurant by Jorge and Byron was very good and welcoming.

Nice location easy to get to and from airport and freeways. It has been partially updated, new beds, carpet, furnishings etc. One thing that is lacking is the tub/shower fixtures and enclosure update. Very old tubs and plumbing. The hot water did take forever, but elevators were quick and large and the food's pretty good. So a 8.5 out of... More

Very poor room decor. Walls dirty, shower head loose, walls smeared, noisy! Though the beds were comfortable. Staff tried to be helpful and polite, but they had no control on the management that did not try to up keep the hotel Guest Room quality and repairs.