The front desk staff is exceptional. Gracious, friendly, accommodating, and professional. Upon learning that we were celebrating a milestone, they conspired with my SO to create a romantic anniversary surprise. But they aren't the only reason to stay/return. This is an attractive hotel with unique architecture (formerly a bank, the lobby desk is situated in front of the vault) and... More

This property more than met my expectations. The hotel has an old world charm but is totally efficient, clean and welcoming. Breakfast in the restaurant was very tasty. The bar area is very convivial. The staff were outstanding.

I loved this Hotel! The decor was amazing and really felt very 'Texan' without being cheesy. The rooms were large and well appointed and the bathroom was luxurious. The staff were very friendly and the service was faultless. The only thing that I would say is that there are not many restaurants within walking distance at night, but this is... More

I love this hotel. The decor is eclectic. The old fashioned floor tile, subway tile and Carrera marble in the bathroom is gorgeous. The huge bathtub is a treat and the separate shower is a plus. Everything is beyond clean. Front desk and wait staff were very attentive and friendly. My only compliant would be the taxi situation. We waited... More

I stayed here for two nights while on business in Downtown. Staff is friendly and place feels cosy. Bathroom is spacious but room is rather smallish in comparison. Internet is free at reasonable speed. The lobby benefits from high ceiling which makes it comfortable to hang around.

i visited texas in 2012.used hotels restaurant which was by far the best in Texas.during 5 months i ve been so many places but didnt face such superior hospitality and service. just approched to desk get some information about rates and hotel amenities desk agent struck me by his beautiful smile which made me think im some kind of extraordinary... More

This hotel is boutique-style in Main street of Houston downtown area, different and elegant. Breakfast is OK as well as price. The front door is facing Congress St. Light rail and bus station is in the corner.

It was hard to decide the rating for this hotel. It's definitely a high-end hotel with lots of comfort and a convenient location, but the value isn't there. I ordered five meals via in-room dining, and the majority had an issue one way or another. The first day, the person at the other end of the phone didn't know what... More

I have been stayed at the Icon since . it was always a good choice for a down town stay, specially in business but looking for a certain glamour. This time it seems that the hotel has excessively increased its rates and, in addition, we had problems this last time. The internet signal at room 317 was inexistent and The... More