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Red Roof Inn Houston - Brookhollow

2.0 of 5
12929 Northwest Freeway, Houston, TX 77040
Hotel amenities
Red Roof Inn Houston - Brookhollow
Ranked #243 of 437 hotels in Houston
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31 reviews from our community

    Trip type
Traveller rating
    10
    3
    7
    3
    8
Date Rating
Top Contributor
69 reviews 69 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 11 May 2013 NEW via mobile

Took a group to stay there. Rooms not as promised, smoking instead of nonsmoking, actually saw some bad things happen there. Frightened some of our people. Won't be back. There are other options in the area.

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Spokane, Washington
1 review
1 of 5 stars Reviewed 9 April 2013

One of the two worst rooms I have ever stayed in. No advertised ironing board and iron in room. Very bad shape from carpet to bathroom flooring. Stains on ceiling from water leaks. Very noisy. Surrounded by weeds. Horrible bed with sway in the middle. Stayed 2 nights for a day wedding, back on day 2 at 5:30 pm and... More

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5 of 5 stars Reviewed 7 April 2013

new clean renovated rooms! and the price is great. Room had hardwood floor, new furniture and lighting. Location was a plus for me, many restaurants in walking distance! the service and value for room was great.

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Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 27 March 2013 via mobile

Ask for their renovated rooms. My room was very clean, updated, and bright. The building has a concrete structure so its pretty quiet too. I was worried because of the construction outside but I didnt have any issues.

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Top Contributor
313 reviews 313 reviews
42 hotel reviews
Reviews in 75 cities Reviews in 75 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 26 March 2013 via mobile

Stayed one night while in Houston on business and it was just find. $45.99 plus tax for clean, fresh smelling quite room on third floor. King room was larger than usual with huge desk and work area. Micro, fridge and coffee maker all in working order. Quick and easy check in. Within easy walking distance of Pappas BBQ; great place... More

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See 5 more reviews by harryscards for Houston
2 reviews
4 of 5 stars Reviewed 20 December 2012 via mobile

Clean, new rooms, friendly staff, price is right. Rate A plus. They have been working on this hotel for a few months now and it looks great. I have to work in houston once a month and I am so glad I found the red roof inn on northwest freeway. The best deal in houston.

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Louisiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 9 November 2012

Hotel undergoing renovation. We were skeptical upon exiting the elevator on third floor where our room was. It looked like a tornado had been thru with boxes of tiles and other materials on the landing. The elevator itself smelled of chemical and the whole floor smelled of paint. I guess you should expect it since there were several rooms being... More

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Vinny P, General Manager at Red Roof Inn Houston - Brookhollow, responded to this review
16 November 2012

Dear Red Roof Inn Guest, Thank you for the review and please accept my sincerest apology for the rooms and hallway smell, we have just took over the property and we are doing complete renovation to the property as you have stated on your review, we will change the carpet after the paint will get done and after the room... More

Dallas, Texas
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 29 September 2012

You get what you pay for - - but I do recommend checking out the room before moving in with luggage. I checked a couple before choosing - - and got what I bargained for. There were problems with the limited ice machine, where I had to wait for it to ker-chunk out some more ice. Sometimes it worked, sometimes... More

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Vinny P, General Manager at Red Roof Inn Houston - Brookhollow, responded to this review
16 November 2012

Dear Red Roof inn Guest, Thank you for your precious time for writing the review and please accept my sincerest apology for the ice machine as we have just took over the place we were dealing with some issues back then for the guest service we have installed the two new ice machines at the property, and we are right... More

houston
1 review
3 of 5 stars Reviewed 18 September 2012

I mean really people...its the Red Roof Inn!! What are you expecting? I believe some thought they'd receive treatment as though theywere at the Waldorf Astoria!?!?!? Quite frankly, after reading these reviews, I expected a wretched night of gun shooting, flying roaches and stained sheets, only to walk out to a window shattered and broken into vehicle. To the contrary,... More

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Vinny P, General Manager at Red Roof Inn Houston - Brookhollow, responded to this review
16 November 2012

Dear Red Roof inn Guest, Thank you for your precious time to write the review, and please accept my apolgy for the carpet as i have mentioned in other reviews i just took over the property as new management and we are doing complete renovation to all the rooms and lobby and all the carpets will be replace with the... More

Houston, Texas
1 review
1 of 5 stars Reviewed 17 August 2012

I was there a total of 3 nights (I should have never sayed passed the first). When I walked into my room there it was horrable there was refrigerator just sittingn the room next to bed, no place for it so they just stuck it any where. Then when I asked where my microwave was they brought me another refrigerator... More

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Additional Information about Red Roof Inn Houston - Brookhollow

Also Known As:
Red Roof Inn Houston
Houston Red Roof Inn
Address: 12929 Northwest Freeway, Houston, TX 77040
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #243 of 437 hotels in Houston
Price Range:
Hotel Class:2 star (2*)
Reservation Options:
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Red Roof Inn Houston - Brookhollow
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