This was the worst hotel I have experienced in a long time. I was there for business and decided to stay at this property since the reviews were pretty good. The first room had bed bugs in it and the manager apologized and checked me into another room. The 2nd room had dirty bed sheets, leaking toilet, and stained carpeting.... More

a little hard to find the entranc e, but good location, clean large nice room. We go to this area a lot and will go back. More

Excellent customer service! Wonderful staff! I recommend this hotel to everyone! More

We were forced to stay at this motel after our insurance company booked us here. Our house had been partially destroyed by a car that went off the road and two of our dogs were killed. This location is close to our house, so we went there with two of our remaining dogs. The hotel put us in a room... More

My husband and I stayed at this Candlewood hotel near Reliant Stadium for 5 nights for the Final Four. We have stayed at many Candlewood properties in the past and this was definitely not up to par! Some might not notice, but the first thing I saw when I walked into the room was a comforter on the bed that... More

Oh my, where do I start? What a horrible experience. So, I guess we'll just start with the most senior staff member I had the misfortune of dealing with, Londa. This woman wouldn't know customer service if it walked up and shook her hand. Lied to me about not being able to reverse charges at the hotel (this was confirmed... More

Somewhat reasonable rate, nice room, comfy bed, great service. Lakeisha checked us in promptly and with great customer service. Manuel shuttled us back and forth to various visits to the Mays clinic and MD Anderson. Other riders were going to the Children's hospital and other places, great service. We tipped our drivers, and they appreciated it. Indoor hot tub was... More

i was there for MDA cancer treatment and thought it would be a horrible stay. IT WAS AMAZING. i was relaxed and had a perfect room transportation to and from Medical center hotel was clean the staff was great i will ONLY stay here when i return for treatment i love the candlewood suites oh and there is sooo much... More

We stayed at the Candlewood Suites for almost a month while a family member was a patient at MD Anderson. We could not have been happier. The room and hotel facilities were very clean and the staff was more than helpful. We would definitely stay there again if we were in the area. The free laundry facilities and transportation to... More