No working Phone or alarm clock, broken toilet seat all took multiple requests for attention. The last straw in deciding to share the poor experience was needing to threaten a call to the Health Department to get them to wash our car parked under a brown water pipe when it burst. Then they woke us up at 11 pm to... More

I did not stay at this hotel; however I did attend a meeting there. First of all all of the staff seems to be very helpful although only about 95% were very friendly. The parking is horrible. Repeat: The parking is horrible. Parking is undergound and there is a narrow ramps that lead to the underground parking. Your best bet... More

The location was good and the hotel has potential but is in need of repair. Conference food was very good. The staff was very accommodating and made the stay pleasant. Valet parking was good and punctual.

Nice hotel but SO noisy I was sleep deprived upon leaving. Even paid more for a "private corner room" in advance because I went there to rest...The street corner would have been less noisy. The walls are so thin. Good place to stay if you dont care about rest and just want somewhere to lay your head. Oh and breakfast... More

The Doubletree is a fine hotel in a great location. Right next to Lakewood Church and just a shuttle away from the Galleria and Village. There are free shuttles to the Galleria and anywhere within a 3 mile radius. The pool is located in a not great location. Right on the side of a fairly busy road and it is... More

Room was clean, was decent sized and the beds were comfortable. Rooms and the common areas on the guest room floors are a bit dated. The location is great, 5 minutes to just about everywhere we wanted to go, including the Galleria and museums. The staff was extremely friendly and it was nice to have a Starbucks in the lobby.

Had a wonderful wknd get-away/hotel stay with my fiance, during the last week of April. This is a perfect get away for couples as well as if you are in town for a business trip. The hotel staff was just wonderful and kind and offered us warm cookies upon check-in. I have never experienced anything like it. The room was... More

We were at a conference and stayed here. The hotel staff was professional and courteous. The bar was very nice and trendy for a cocktail at the end of the day. There was a Starbuck's too. Plus, we were greeted when we checked in with a fresh baked chocolate chip cookie. Yummy!

I have been coming to this hotel (formerly the Renaissance) for the past four years - largely as a result of my work but it is also convenient to the downtown area and to the Galleria mall. At the end of March, the hotel was rebranded from the Marriott to a Doubletee Hilton. The change has not been good. While... More