We stayed at this hotel for two evenings during an extended road trip. We generally stayed at mid-priced chains, and this was definitely near the top of our list. The room was large, well-appointed, clean and in excellent condition. The flat screen television was enormous. The breakfast was good, including more than the usual allotment of items. True, the hotel... More

Best Western, Heritage Inn, Houston. A recent week long Business stay at this nice property. Rooms are freshly painted and refreshe. Clean and comfortable. Nice common areas- clean lobby. Breakfast room overlooks nice pool. Area is a little rough - option of parking behind a locked gate. A number of local restaurants and pubs nearby - via car and a... More

I was very pleased on how easy to was to check in and I liked how friendly the front desk clerk was. The room was a good value for the size and was clean except for a couple of very noticeable spots. If there would have been no spots I probably would have rated this hotel a 5. That was... More

I loved the hotel! The staff was very friendly. The girl who was working the front desk was very accomodating. Our flight got into Houston around 11am and check in wasn't until 3pm and we were tired and just wanted to relax so she went out of her way to make sure our hotel was ready for us when we... More

We had stayed at this hotel when it first opened like 13 or 14 years ago. It was always pleasant and nice. This time was different, we were greeted and the person was very nice. She made a point to let our party know that this was a Smoke-Free hotel. I was surprised when she said there's gated parking in... More

I stayed here one night on a business trip and the hotel locks the doors from the lobby to the rooms at 11:00PM. I had to leave before 7AM and there was no way to get a room reciept. There is a bell on the outer lobby door to ring for service, I rang it several times over 5 minutes... More

No complaints here, I got a very cheap deal off Priceline. The rooms are big and the staff friendly and helpful. A nice breakfast and a decent sized pool. It's a little way out of town but quite straighforward to get to downtown Houston. I'd recommened it.

We usually think about writing a TripAdvisor review when we have a really bad, negative experience in a hotel. But good companies deserve recognition, hence this review. We have stayed in so many crappy hotels, but this Best Western Heritage Inn ain't one of them. The best part is that we paid similar prices compared to the crappy hotels we've... More

This is a "You get what you pay for" hotel. We traveled to Houston and didn't want to pay downtown prices. This hotel was convenient, clean and had a decent complimentary breakfast. It has a small workout room - not all the equipment worked, hot tub - wasn't heated and a few computers in the lobby for Internet access that... More