Thank you so very much for your glowing review of Extended Stay America Houston – Willowbrook 249. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm)... More

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that Daisy is always very kind, friendly, very patient and helpful. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

I appreciate you taking the time to write such a great review. I'm thrilled that Diana and the staff were always helpful and keeps up with your reservations. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More

Thank you for your great review of our property. It's great to hear that the staff was attentive to your needs and friendly. I am also glad that you enjoyed our Grab N Go breakfast and that the rooms were clean and quiet!! Thank you again for sharing your experience with us. We look forward to welcoming you back in... More

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that the staff was able to print your documents at the front desk and that the rooms were clean and quiet. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our... More

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that your stay was not as enjoyable as we like it to be nor that it was pleasing to you. We continually work to improve our hotel, so I really appreciate your honest review. If you would like to discuss this further,... More

Thank you for taking the time to write a review of our hotel. We take pride in our work and go the extra mile to make sure every single guest enjoys their stay. We understand that the product may seem outdated but we just recently underwent through a small upgrade. In this upgrade all of our televisions were upgraded to... More

Just as Woody from toy story would say, thank you.., thank you..., thank you.... I appreciate your time in writing a review. It gives all of us great pleasure to know that we continue to provide GREAT customer service. Daisy was thrilled to know that she made you feel welcomed and that her help was useful to you. From all... More

It gives me great pleasure to know that your stay with us made you feel like being at home. We take pride in our hotel and call it home. We want to make sure that it just doesn't have the features of a home such as our fully equipped kitchens but that it has the feeling of home. Thanks for... More