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Holiday Inn Express Greenville

2.5 of 5
2901 Mustang Crossing, Greenville, TX 75402
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Holiday Inn Express Greenville
Ranked #4 of 12 hotels in Greenville
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32 reviews from our community

    Trip type
Traveller rating
    18
    10
    4
    0
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Date Rating
Georgetown, Kentucky
2 reviews
5 of 5 stars Reviewed 9 May 2013

I stayed at this property for the past two months. The customer service here is absolutely awesome. Christian, Heidi, Austin, Justin, Jennifer, Candyce and Alexis were just a few of the team that truly made my home away from home great for me. Their committment to their customers is commendable. I would gladly stay at this property again.

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Lindsay, Oklahoma, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 May 2013

I checked into my room around 9:00 and was woke up at 12:53 a.m. by a couple trying to use their key card. They left and came back with the general manager who stated no one was supposed to be in the room I was in (how in the hell did he think I got in the room) and asked... More

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helmhotelsgroup, General Manager at Holiday Inn Express Greenville, responded to this review
7 May 2013

Dannita, We deeply regret the egregious error that was caused by our staff in this situation. It was a complete lapse of situational awareness on our part and we can only imagine the stress that this episode may have put you through. Please accept our most sincere apologies for this inconvenience and we appreciate you taking the time to express... More

Palm Springs, Florida
1 review
3 of 5 stars Reviewed 3 May 2013

I stayed her two weeks ago. I recently moved out of the area and will be coming back on a regular basis for business and to visit family and attend family functions. I spend two nights at your Holiday Inn. The first day and night was excellent. The second evening and night was a nightmare.There a bus load of students,... More

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helmhotelsgroup, General Manager at Holiday Inn Express Greenville, responded to this review
7 May 2013

We are pleased to learn that you enjoyed your first night stay with us but are sorry to hear of the issues with your second night. We understand that large groups can sometimes create inconveniences for our other guests. I personally was on duty until very early in the morning and did speak with the team's coaches and chaperones about... More

Dallas, Texas
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 29 March 2013

Everything about this hotel is excellent - the friendly staff, the convenient location, and the clean and comfortable rooms. Good value too. Would definitely choose to stay here again when in the area.

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Conyers
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 13 March 2013

We have stayed in this hotel three times and have never had a problem. Is well maintained, rooms are clean and fresh. Found the staff to be helpful and courteous. The breakfast was normal for a express breakfast. Will definitely stay here again.

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See 3 more reviews by Scott F for Greenville
Arlington, Virginia
Top Contributor
61 reviews 61 reviews
21 hotel reviews
Reviews in 31 cities Reviews in 31 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 25 February 2013

A colleague and I stayed here for two nights while in town on business. This property is relatively fresh and well-maintained. The beds are comfortable and the rooms are quiet. My only complaint would involve the snack shop. The freezer was out of order and the candy was old and stale.

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See 2 more reviews by 167Traveler for Greenville
helmhotelsgroup, General Manager at Holiday Inn Express Greenville, responded to this review
27 February 2013

Thank you very much for your feed back concerning your recent stay with us. Your input is vital in our continuing effort to improve our guest experience and your comments will help us to make a better hotel for all of our guests. We are pleased that you found the accomodations comfortable. We will also take you comments concerning the... More

Fort Worth, Texas
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 27 October 2012

I have stayed at this hotel numerous times in the past and will continue to utilize them in the future. The staff is helpful and courteous. Sabrina (the Guest Service Mgr.) has a great attitude, Christian is always helpful and kind, and Jennifer, Patricia & Candice are always a delight to see with their bubbly personalities and cheerful smiles. The... More

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See 6 more reviews by James W for Greenville
Holland
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 10 October 2012

To start with I'm a Priorty Club Platium member, at this hotel that is out the window. They didn't care one way or the other. The check in girl was very unwelcoming, and acted like she didn't want to be there. My wife and I stayed two nights, the first night in the room was typical, other than there was... More

Was this review helpful? Yes 1
helmhotelsgroup, Front Office Manager at Holiday Inn Express Greenville, responded to this review
8 November 2012

First, we truly apologies for any inconveniences you had. We have spoken with all of our staff on proper procedures from guest service representatives (front desk), housekeeping and breakfast staff to ensure that we are giving the finest customer service and quality available in the area. We hope that you will give us a try again so that we can... More

Kansas City, Missouri
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
Reviews in 30 cities Reviews in 30 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 9 July 2012 via mobile

I stayed here for a business trip. I arrived in the evening and the staff had everything all prepared. The room was big, clean and comfortable. The free wifi was fast and easy to connect. The only complaint is the smell of smoke in the hallways (but the non smoking room was fine) and by the front entrance.

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n/a
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 June 2012

Stayed one night for business. Room was small but had everything I needed. Breakfast and lounge area was up to par. My only suggestion is that they clean the corners, cracks and crevices of the room a little better. The corners/edges of the shower could be cleaned better, too. I can't complain though. Holiday Inn Expresses always get 4-5 star... More

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Additional Information about Holiday Inn Express Greenville

Also Known As:
Holiday Inn Express Greenville Hotel Greenville
Holiday Inn Express Greenville Hotel
Holiday Inn Greenville
Greenville Holiday Inn
Address: 2901 Mustang Crossing, Greenville, TX 75402
Phone Number:
Region: United States > Texas > Greenville
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Swimming Pool
Hotel Style:
#3 Business Hotels in Greenville
Price Range:
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Holiday Inn Express® Hotel & Suites Greenville is conveniently located two miles from downtown, just off Interstate 30. Our hotel is within 40 miles of five major lakes, and fishing, boating and swimming. Our hotel's friendly staff is ready to attend to your needs. With an outdoor pool,fitness center and a complimentary breakfast bar, complete with signature cinnamon rolls and hot coffee, the Holiday Inn Express® Hotel & Suites is among the most convenient and comfortable Greenville hotels. ... more   less 
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Holiday Inn Express Greenville
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