BEST WESTERN Dinosaur Valley Inn & Suites (Glen Rose, TX) - Hotel Reviews

Also Known As:: Best Western Glen Rose; Dinosaur Valley Hotel

Address: 1311 NE Big Bend Trail, Glen Rose, TX 76043

Phone Number:

Region: United States > Texas > Glen Rose

Amenities:

Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Pets Allowed Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #5 of 9 hotels in Glen Rose

Price Range: €

Official Description (provided by the hotel):: Dinosaur Valley Inn and Suites, as seen in Southern Living Magazine, is an award winning country chic hotel. The 53-room hotel has been the recipient of 5 "Best of the Best" awards by Best Western International, 6 Chairman's Award for Excellence and 7 Director's Awards, along with a 3-Diamond rating from AAA. We are located adjacent to the Expo Center and offer a plethora of luxurious accommodations. ... more less

Reservation Options:: TripAdvisor is proud to partner with Orbitz, Best Western, Priceline, Travelocity, Booking.com and Expedia so you can book your BEST WESTERN Dinosaur Valley Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

linda g

Dallas, Texas

Senior Contributor

22 reviews

13 hotel reviews

Reviews in 13 cities

13 helpful votes

“Staff not empowered to directly address issues resulting in poor customer service”

Reviewed 7 May 2013

My family has stayed at this property several times prior. While it may be a decent property, my lasting impression with staff's ability to address issues will keep me from staying here on future visits to Glen Rose. The room itself was fine. Had 2 beds, a couch/sitting area, fridge and microwave. We were on the 2nd floor, which proved... More

Was this review helpful? Yes 2

Problem with this review?

Dear Linda G. We apologize for the aforementioned inconvenience you had during your stay with us. I also thank you for being a valued Best Western Rewards member. Please allow me to explain the hotel side of the story. 1. When it comes to wi-fi, the hotel does not control what gadgets the guests are using and how. I personally... More

L B

1 review

2 helpful votes

“BEWARE! TERRIBLE Customer Service!”

Reviewed 18 April 2013

Let me begin by highlighting the PROS of this hotel for families with small children: - lovely pond by the pool where kids can feed the fish - free popcorn in the afternoons (my kids LOVED this!) - coloring pages and crayons available for your child to create artwork (which they frame and put on the wall right away so... More

The hotel followed industry standard protocol of changing a reservation followed by a phone call after verification of the conformation number. The guest SIGNED the registration card at check-in and also initialed by the changed check out date. The room was free for any one else to reserve and another guest reserved it online- the room was not sold by... More

Joseph C

Grand Island, New York, United States

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

1 helpful vote

“Good location”

Reviewed 8 April 2013 via mobile

I stayed here for work and found the staff very friendly and the hotel quiet. Bed was just OK and the shower had great flow and clean. My check in was quick and efficient. I needed a late check out and they where very accommodating. I will stay here again.

Was this review helpful? Yes 1

Dear Guest, Thank you for sharing your experience with us. We are happy to know that you found our hotel accommodating and were pleased with our service. Feedback from our guests is very valuable to us. We hope to have an opportunity to serve you in the near future. Thank you. More

Judy N

Gladewater, Texas, Usa

“Spring break visit”

Reviewed 21 March 2013

We stayed in the two room, two bath suite so our family could all stay together. It was great to all be together. The staff was very courteous and accomodating. I would highly recommend this hotel to my friends and family.

Was this review helpful? Yes

Review collected in partnership with Best Western

Dear Guest, Thank you for sharing your experience with us. We are happy to hear that you liked our accommodations, especially our 2 bedroom master suites that are designed for families like yours. We thank you for your appreciation of our customer service. We hope to see you again when you are in Glen Rose ! More

James T

Dallas, Texas, Usa

“No Sleep”

Reviewed 14 March 2013

TexTravelBird

Dallas

“We Keep Coming Back to This Hotel !”

Reviewed 7 March 2013

This was our 3rd stay at this hotel. We came to visit Glen Rose first time in 2010 and stayed at this hotel and fell in love with this place. Its remarkable how they have been able to maintain the place over the years. We didn't see any signs of ageing at all. Most of the people on their staff... More

See 2 more reviews by TexTravelBird for Glen Rose

TexTravelBird has 2 more reviews of BEST WESTERN Dinosaur Valley Inn & Suites

“One of the Finest Hotels in Texas”

Reviewed 1 November 2010
“The best in Glen Rose”

Reviewed 14 March 2012

Dear Guest, We thank you for your comments and heartily appreciate your loyalty and your business that you have given us over time. Comments from guests like your self is a true measurement of our commitment towards making each of our guest's stay more enjoyable every day. We strive hard to maintain our beautiful hotel and to provide memorable service.... More

robert S

28 reviews

27 hotel reviews

Reviews in 19 cities

17 helpful votes

“Nice Hotel, relaxing atmosphere!”

Reviewed 28 February 2013

Really enjoyed my stay at the Dinosaur Valley Best Western in Glen Rose. Wrap around porch, with big wooden rocking chairs, right out of a country song! Lobby is very cozy and inviting. Beautiful wood work everywhere. Halls clean and quiet. Rooms clean and comfortable. Very pet friendly with walk areas. Pool area really nice! Spa is great! Deep, with... More

Dear Robert, Thank you for taking the time to post a review about your experience at our hotel. We truly appreciate the details in your review. It is heart warming for our staff to get such a recognition for their hard work in keeping the beautiful hotel and its amenities at its best each and every day. We would be... More

Brewster04

Ardmore, Oklahoma

Senior Reviewer

8 reviews

Reviews in 6 cities

“Convenient to Expo Center”

Reviewed 2 February 2013 via mobile

I was participating in a barrel race at the expo center and this was the perfect location. I was given a suite on the first floor that opened to a porch with an exterior door which was very convenient to take the dog out and also waok across the street to take care of my horse. The fee for the... More

Dear Guest, We appreciate your review and thank you for sharing your experience in various areas of our hotel. A guest review in such details really help us gauge our amenities and services. We thank you for all that you liked and apologize for any inconvenience that you had in any area of our facility. We will use your feed... More

CASEY C

Lufkin

“Outdated and noisy”

Reviewed 12 December 2012

The staff was very friendly, but this is noisiest hotel I've ever stayed at. We didn't sleep at all. The walls are paper thin and road noise was even worse. The carpeting and furniture was very dingy and had an undesirable odor to it. The shower curtain in the bathroom had rust stains and was very dingy.

Dear Casey, Thank you for sharing your comments about your stay at our hotel. We apologize that your stay was not 100% satisfactory. And that is not a typical stay at our hotel. I want to assure that we have taken note of your comments and concerns and they will be addressed immediately. Once again thank you for sharing it... More

HASAN M

Katy

“Overall great”

Reviewed 28 November 2012

My daughter never stay out of home before. she and all my family love to satay there and enjoy the stay. Location value service breakfast was great. we wanted to stay more but time don't allow us to stay. Hopefully in future we will saty longer.

Dear Hasan M, Thank you for your business and the time that you took to share your experience with us as well as other travelers. We are glad that you and your family enjoy to stay with us and we appreciate the opportunity very much. We assure you even more enjoyable stay in future. Have a good day ! More

1-10 of 51 reviews

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BEST WESTERN Dinosaur Valley Inn & Suites Hotel Reviews, Glen Rose

BEST WESTERN Dinosaur Valley Inn & Suites

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