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All 100 Fort Worth hotels

Extended Stay America - Fort Worth - Southwest

2.5 of 5
4701 City Lake Blvd. W., Fort Worth, TX 76132 (Formerly Extended Stay Deluxe - Fort Worth - City View)
Hotel amenities
Extended Stay America - Fort Worth - Southwest
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Ranked #75 of 100 hotels in Fort Worth
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14 reviews from our community

    Trip type
Traveller rating
    5
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Date Rating
1 review
2 of 5 stars Reviewed 2 June 2013 via mobile

Car was broken into. 2 windows busted out. Mgr was unsympathetic /not helpful. Room smelled, things broken in bathroom. Room never serviced. Bed was hard as rock. Only decent things were: area very nice, staff nice except mgr.

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Manager_11525, General Manager at Extended Stay America - Fort Worth - Southwest, responded to this review
5 June 2013

I appreciate you bringing your experience to our attention. The staff and I read your comments about your stay with us. The situation you described regarding your windows being broken on your vehicle is truly regrettable. If you would like to file a claim, I will be more than happy to go over the process with you. You can contact... More

Dallas, Texas
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 30 December 2012

The place just seems shoddy and dark with dated decor. The halls smell of disinfectant. The room had a small kitchen with a queen size bed, but the mattress was very hard and uncomfortable. I had asked for a room on an upper floor and got one on the first floor. Nothing in the way of breakfast was offered. The... More

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See 3 more reviews by kansascat74 for Fort Worth
bbrauss, Manager at Extended Stay America - Fort Worth - Southwest, responded to this review
21 January 2013

I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. Given how hard we work to provide our guests with outstanding accommodations, I... More

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Homewood, Illinois
2 reviews
2 of 5 stars Reviewed 29 October 2012

For starters the place smells like urine from the moment you enter the hallway. 2nd at night time there is nobody working front counter. My teenage daughter and I were out two evenings for a Cowboys game and concert and both times we arrived back accordian style plastic thing closed of front desk. Very desolate and scary walking back into... More

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bbrauss, Manager at Extended Stay America - Fort Worth - Southwest, responded to this review
2 November 2012

Thank you for taking the time to review your recent stay. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. The experience you described is truly regrettable. We strive to ensure that our guests have an exceptional stay. When you did check in,... More

Fot Worth tx
2 reviews
5 of 5 stars Reviewed 12 October 2012

Ive been in a lot of hotels in my time but this is it .If ya need them there here for you they will go out of the way to help you out.Chase the maint man is real good he gets it fixed then he doesnt wait till ya leave tike other hotels do.Just come and see .to the Extendedstay... More

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bbrauss, Manager at Extended Stay America - Fort Worth - Southwest, responded to this review
2 November 2012

Thank you so very much for your glowing review of Extended Stay America Fort Worth - City View. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay... More

Abilene, Texas
1 review
5 of 5 stars Reviewed 13 July 2011

the hotel had everything we needed. kitchen,pool ,laundry facalities. it was 2 blocks away from the hospital my dad is in. all kinds of diffrent food places around the hotel.

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Management response:
16 July 2012

It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay Deluxe Fort Worth - City View. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of... More

Amarillo, Texas
1 review
5 of 5 stars Reviewed 21 August 2010

My stay was phenominal, the staff was beyond professional and helpful. Everything was great. I would stay there again and reccommend this to all my friends and family.

Was this review helpful? Yes
bbrauss, Manager at Extended Stay America - Fort Worth - Southwest, responded to this review
2 November 2012

Thank you so very much for your glowing review of Extended Stay America Fort Worth - City View. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay... More

Casper, Wyoming
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed 19 July 2010

This was the worst Hotel I have ever stayed at. I even talked to the manager Joe and wow... I think this company needs to learn how to hire managers. Very rude service and would never stay there again. Dirty rooms and poor service and Management that do not care for guests.

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See 2 more reviews by hric83 for Fort Worth
fort worth, tx
1 review
3 of 5 stars Reviewed 16 July 2010

Hi folks-There are many positive things as you read the reviews below, but definitely do not stay here if you want three things: 1. Air Conditioning 2. TV stations 3. WiFi Internet They advertise all three, but I stayed here 3 months and should know that the air conditioning unit CANNOT cool the room. My room went to 83 degrees... More

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New Orleans
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 11 January 2010

Overall this is a good value hotel. It's not fancy, but the price was much less than other nearby hotels. It was in a wonderful location close to restaurants and Target, Walgreens Starbucks etc. Very easy access to I-20. The room was clean and fairly good sized. Fridge, stove, sink and microwave were also included. Nice large flat panel TV... More

Was this review helpful? Yes 1
New Mexico
1 review
5 of 5 stars Reviewed 4 June 2009

We stayed for 5 nights with our little dog,very friendly staff we were asked several times as we were coming in or out if everything was o.k. There were no problems. The room was large and clean. It was quiet and comfortable. Good place to stay and priced for longer stays. I will definetly stay there again!!

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Additional Information about Extended Stay America - Fort Worth - Southwest

Also Known As:
Extended Stay Deluxe Fort Worth Hotel
Extended Stay Deluxe Fort Worth Hotel Fort Worth
Extended Stay Fort Worth
Fort Worth Extended Stay
Extended Stay America - Fort Worth - Southwest Texas
Address: 4701 City Lake Blvd. W., Fort Worth, TX 76132 (Formerly Extended Stay Deluxe - Fort Worth - City View)
Region: United States > Texas > Fort Worth
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Kitchenette Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #75 of 100 hotels in Fort Worth
Price Range:
Hotel Class:2.5 star (2.5*)
Reservation Options:
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