No feather pillows, called down to get one and no answer. Walked down and finally got it. Have not seen this in many years. One phone in room did not work. Nice tv though.
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- Doubletree Hotel Dallas

No feather pillows, called down to get one and no answer. Walked down and finally got it. Have not seen this in many years. One phone in room did not work. Nice tv though.
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Having stayed at several DoubleTrees in various cities, I have come to the conclusion that all DoubleTrees are not made alike. I would place this DoubleTree at the lower end of the 'DoubleTree spectrum'. It has some of the characteristic trappings of a DoubleTree - warm cookie on arrival, friendly reception and staff, nice toiletries and bed etc. However the...
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I stayed at this hotel for 23 days. I just moved from California to Frisco Texas because I was relocated for work. I just bought a house and wasnt getting the keys till the end of the month so my company paid for my hotel expenses. Let me just get to the point. My experience at this hotel could have...
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Four years ago I spent a few days on business in the area and stayed at the hotel. I had a good experience the first time, so when it was time to return (late August, 2011) on another business trip, I decided to stay with them again.
The staff are friendly, rooms are clean, the bedding is what I'm used...
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Stayed here one night in June. Hotel is large. Chocolate chip cookie was delicious and warm! Front desk staff was very friendly and efficient at check in. Room is a bit dated, but bed was comfortable. Bathroom is a bit out of date. Shower hot/cold was reversed in bathtub - called desk about no hot water and eventually maintenance came...
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Thanks for your feedback! I will make sure that staff is aware that this issue may come up from time to time so that they can let guests know instead of needing engineering to do it. We truly appreciate that you took the time to let us know.
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Stayed overnight with my son on our way to Oklahoma City. (Make sure you have your Garmin on if you are driving - navigating the outskirts of Dallas is challenging at the best of times). We arrived at 9:00 pm on a Sunday. The room I had booked did not have a pull out couch - but the front desk...
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Thanks for your feedback! The immediate area around the hotel is bare of any type of eating or shopping establishments, but just barely 2 miles from us is a whole shopping district with a restaurant row. The front desk actually has a list of all restaurants within a 5 mi radius. I apologize that the restaurant onsite was not open....
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I love this hotel. It has a great restaurant, a good sized bar which also serves
restaurant fare and wonderful amenities such as a fitness room, free parking,
spacious rooms (I received an upgrade) and very very comfortable beds.
The hotel is located close to the shopping district and many restaurants.
It is mostly utilized for conventions and business ,...
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Thanks for your feedback! Its always a pleasure to hear about the positive experiences that our guests have! We work hard to maintain a 10+ guest services reputation and it's reviews like yours that show us we are doing a great job! HOpe to have you stay with us again, anytime you are int he DFW area!
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Speacial thanks to the driver of the hotel who managed to drive you around despite the icy conditions! Thanks to her, we could make it to the airport on time!
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Thank you for the nice words to our "driver" I believe the driver you had that day was actually a front desk clerk who went above and beyond to make sure the icy conditions did not affect our guests. We truly appreciate your kind words and hope that you will stay with us again!
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Overall, I would not recommend this hotel to any of my coworkers, family or friends... there's better options out there especially in this economy.
I've stayed at a number of Doubletree hotels and was extremely disappointed with my stay at the Doubletree Club Dallas- Farmers Branch location. I didn't realize that Doubletree Club versus Doubletree Hotel that I'm used to...
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From the moment i walkedin, I was impressed. the staff greeted me with big smiles and check in was fast and easy. The room had a balcony and a beautiful view of a lake. The food at the restaurant was above average. i was really impressed. I was there for a meeting and the staff went out of their way...
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