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All 7 DeSoto hotels

Holiday Inn Express Hotel & Suites Dallas South-DeSoto

2.5 of 5
1310 E Wintergreen Road, DeSoto, TX 75115
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Holiday Inn Express Hotel & Suites Dallas South-DeSoto
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Ranked #4 of 7 hotels in DeSoto
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46 reviews from our community

    Trip type
Traveller rating
    32
    9
    1
    1
    3
Date Rating
Seattle
1 review
1 of 5 stars Reviewed 10 June 2013

I am a laid back person and it is pretty rare that a hotel can get me angry enough that I feel it necessary to give them a bad review. The Holiday Inn Desoto pushed me over the edge. To be fair, the hotel facility itself is great. My problem is with the process they use to rent rooms. I... More

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Williston, North Dakota
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 25 February 2013

clerk had a very hard time locating which rooms were accessible. like 10 minutes. room had no bars around the tub there was no hand held shower to use. tv didn't work. light in tub stall did not work. lot of money. little value

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSoto, responded to this review
12 March 2013

Dear Linda W, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. It sounds like we fell below your expectations regarding the accessible room amenities. We will look into this. I assure you the feedback... More

Katy, Texas
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 January 2013

We were attending a high school playoff game at Cowboys Stadium and found that the hotels around the stadium were very expensive. This hotel was just a short drive after the game and was on our way out of town for in the morning. We travelled with friends and had two rooms for the night. The rooms were clean and... More

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Brenham
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 November 2012

I have stayed here twice and both times my stay was second to none. The breakfast was tasty and sufficent in quanity. The front desk staff was helpful and even putting warn chocolate cookies out. I didn't need them however due to my low self esteem I ate as many as I could shove down the ole trap.

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Fontana, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 24 October 2012

I recently spent a few days in Texas at this Holidcay Inn. The hotel wasa very clean and very comfortable with easy freeway access and a short distance from Dallas and Fort Worth. Ms. Janice Floyd who assisted me when I checked in was very nice and extremely helpful. My trip was last minute and I forgot to pack some... More

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Ranger, Texas, United States
1 review
1 of 5 stars Reviewed 18 October 2012

1st night room had big wet spot in carpet, was not offered another room, 2nd nite room still had wet spot in carpet. changed rooms, first room had no internet, changed room 2nd room had no working TV. Another mid eastern immigrant owned night mare.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSoto, responded to this review
31 October 2012

Dear Kenneth M, We appreciate you sharing your experience regarding your stay with us. It is regrettable you did not enjoy your stay at our property. Please accept my sincere apology for the unusual conditions of the rooms you received. I have taken note of your valuable comments and will address these to continually monitor and improve the quality and... More

Austin, Texas
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 7 October 2012

This hotel was clean, comfortable and had great internet service. The service was wonderful. It was also quiet. I didn't use the pool or exercise room so I can't comment on them. I would recommend this hotel!

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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 11 September 2012

I have stayed at this hotel every week for 5 months and the service by both the evening and morning crews has been excellent. I especially find the evening crew, managed by Bruce Bailey to be always cordial, helpful and professional. He greets me by name and bends over backwards to take care of me and my varied reservations. The... More

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Goliad, TX,
1 review
5 of 5 stars Reviewed 7 August 2012

Hotel still looks brand new, though we found out it is 5 years old. Modern and very sleek. Breakfast was very good. Loved the ceiling fan. Very friendly staff. Had doctor appointments early the next day in Dallas and had traveled over 200 miles. Would stay here again!

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Choctaw
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 August 2012

To whom it may concern, If the staff worked very hard for a year they could become horrible. These brilliant fokes decided that in a small conference room directly in contact with multiple rooms that a full blown wedding and after party equiped with DJ would be a good idea. The rooms were fully booked so the chance of moving... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSoto, responded to this review
4 September 2012

Dear Spencer S, Thank you for your review regarding your recent stay at Holiday Inn Express Hotel & Suites Dallas South-DeSoto. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to... More

 
 
 
 
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Additional Information about Holiday Inn Express Hotel & Suites Dallas South-DeSoto

Also Known As:
Holiday Inn Express Hotel And Suites Dallas South-Desoto
Holiday Inn Desoto
Desoto Holiday Inn
Address: 1310 E Wintergreen Road, DeSoto, TX 75115
Phone Number:
Region: United States > Texas > DeSoto
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 hotels in DeSoto
Price Range:
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
New DeSoto hotel offers modern luxury & impeccable service. Welcome to the 100% smoke-free Holiday Inn Express Hotel & Suites, DeSoto, TX. This new hotel is the standard for a premiere setting and service. DeSoto is in an ideal location for all travelers, with downtown Dallas 12 miles away, and Duncanville, Lancaster, Cedar Hill, and Waxahachie, TX, are all nearby.Families will love staying at our DeSoto hotel with easy access to the Dallas Zoo, UNT, Six Flags, Hurricane Harbor, shopping at the new Uptown Village. Sports fans can visit the American Airline Center, the new Cowboy Stadium, Cotton Bowl Ameriquest Field, Texas Motorplex or take a short walk to Grimes Park, home of indoor BMX racing. Business travelers lodging at our DeSoto hotel are just 5 minutes from AAFES, Brenntag, McGraw & Hill, Solar Turbines, Zep Manuf., DIAB Aircraft, Masco, Brascraft and Texas Air Manuf. Our DeSoto hotel offers the convenience of on-site meetings with our 2,900 square feet of meeting space and free Wired/wireless Internet access with the fasted speed in South Dallas. Our 24-hour business center will meet all your business needs.Your DeSoto vacation begins when you hear the gentle sounds of jazz music in our lobby. We want you to enjoy choice amenities like a free hot buffet breakfast and well-equipped fitness center or the courtyard with an outdoor pool and whirlpool and grill. Check our great hotel deals and rates and make your DeSoto hotel reservation today. ... more   less 
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