Staff was very accommodating and did a great job solving issues started by Expedia booking errors. My room was very clean and comfortable. Only down side was building maintenance by the hotel management company. A city water outage caused the washers to become nonoperational. Their "maintenance man" called in sick so laundry facilities were nonexistent for nearly 48 hours. Not... More

Staff couldn't be more hospitable. Breakfast is excellent. Easy access to I85. Many good restaurants right around the corner. Will soon be putting Keurig coffee and coffee makers in each room. We stay in many TownPlace Suites across the country, and this is one of the best.

I stayed here this time for an appointment at Baylor hospital and found it a very easy and quite quick (about 20 minutes) commute ...staying a bit south of downtown means much less traffic when approaching downtown than staying to the west or north. Anyways, the staff remains incredibly friendly, they even remembered my name, and they are quick to... More

I checked into the hotel Jan 18-21, 2013. The hotel staff was very courteous and helpful. They made my check-in very quick and easy. I even asked to switch rooms and there was no problem. Upon entering the room I did my usual inspection for cleanliness and insect infestation and was happy to report that I was completely satisfied.I must... More

The best suites hotel I have seen. The kitchen area is quite impressive--very helpful as we were traveling with a baby and accompanying bottles, etc. We enjoyed the complimentary breakfast very much. My only complaint had to do with the maid service. Apparently we stayed on a very busy weekend, and after being gone all day long, we returned at... More

Positives: helpful staff, pleasing to the eyes, clean rooms Negatives: repair and functional issues, intermittent guest noise We stayed at this location twice within a month, once in October, 2012, and most recently in November. Generally speaking, our visits were pleasant, due in large part to the professionalism and courtesy of the staff. When problems occurred, they were quick to... More

My Mom, husband, and I booked our stay at Townplace Suites Dallas Desoto. My Mom stayed in room 209 while my husband and I stayed in another room. Little did we know that the first two floors are "pet friendly." I went into her room to drop off her luggage and was in there a total of five minutes. Later... More

I was in Desoto visiting for 2 days and this hotel was great!!! VERY clean, modern , and the staff was wonderful. The second night of my stay my room was a little stuffy so i called down to the front desk and asked if they were having any issues with the air conditioning or if any other rooms had... More

Fabulous experience, all the staff ...the front desk, the cleaning staff, the breakfast lady, the security guard, etc. were friendly, cheerful, and helpful. The rooms have a great modern look, were VERY CLEAN, have ample space to spread out, and a very well equipped kitchen. Breakfast was great, and it was so nice to not have to eat out for... More