Started with them not delivering a roll out until 5 hours later, saturday night. Then around 3 am my room was filled with smoke on the 14th floor. The visual when we looked out was that of a building on fire. Heard no alarms at first, called front desk was told to come to lobby. While evacuating my family we... More

The rooms are pleasant and cozy. but there were no views from my room. the location is great. Close to buses and convenient stores and walking distance to downtown. Good for short inexpensinve hurried type of business stay. The elevatior safety feature by having room card inserted to take one to room took awhile to figure but easy and gives... More

Visiting Dallas on business for 4 days. The Crowne Plaza is in a very convenient location to downtown. The staff in the hotel is great, very helpful and knowledgeable about the area. The room was adequate size and comfortable bed. We didn't see bugs crawling around as others have reported. There was an unpleasant smell in the hallways the entire... More

I was at this hotel for 4 nights on a Priceline bid reservation (I had selected 3 or better stars, downtown Dallas). I got a good deal - but I expected 3 stars. First, the hotel is worn out; there are mild but funky odors in some of the hallways and in my room (1527). It wasn't terrible - but... More

This Crowne Plaza is clearly a very old property which seems to be the main problem. Although the staff is friendly and helpful, the rooms are not that great. The room looks dingy, carpets are old and the leather on the chair in our room (next to the work desk) was in tatters. Had the breakfast buffet which was just... More

I was only in town for 24 hours and booked this last minute. I wanted something downtown and close to the concert venue I was attending. By the way, Trees, in the neighborhood of Deep Ellum is amazing! Hotel was close to everything I could possibly see in 24 hours. Shopping at Neimum Marcus, Chop Burger, Ellen's Southern Cooking, The... More

The wife and I were at this hotel apart of a group over Memorial Day weekend. We only spend Friday night there. I really only have 1 think about the hotel I didn't like, but everything else was amazing. The hotel was easy to get to. We arrived around 8pm and there was no line at all. We got our... More

the hotel was good except i couldn't sleep. between the noise in the room refrigerator and the turning on of the air conditioner which was a big bang on the wall, I didn't get any sleep. very annoying

My husband and I stayed at Crowne Plaza Dallas Elm St for 2nights. Great location very close to the JFK and historic area trolley tour, Union Station (catch this to FortWorth for the day) and the famous 6thFloor Book depository Museum. Clean hotel with very small bathroom. Our show head leaked, which was really annoying.The Hotel restaurant is excellent for... More