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All 189 Dallas hotels »

Hotel Indigo Dallas Downtown

3.5 of 5
1933 Main St., Dallas, TX 75201
Hotel amenities
Ranked #14 of 189 hotels in Dallas
4.5 of 5 stars 184 Reviews
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184 reviews from our community

What travellers say about this hotel
  • Very friendly(8)
  • Very nice(6)
  • Extremely helpful(5)
  • Free shuttle(5)
  • Great Place(4)
  • Front desk staff(4)
  • Hardwood floors(4)
  • Very good(4)
  • Rooms are spacious(4)
  • Deep Ellum(3)
Traveller rating
    94
    66
    12
    7
    5
Only show reviews for Family (6) | Couples (44) | Business (85)
Date Rating
njtraveler811
Contributor
17 reviews
1 helpful vote
4 of 5 stars Reviewed 10 February 2012 NEW
2
people found this review helpful

The Indigo is a very nice hotel and within walking distance of a lot of restaurants. It is also one the best smelling hotels I have been to. The staff was very helpful and the rooms were clean. My only complaint was the level of noise in the hotel. The staff does not turn off the elevator chime at night... More

Was this review helpful? Yes
mtspazzo1204
TX
Reviewer
3 reviews
5 of 5 stars Reviewed 6 February 2012 NEW

I just spent 5 nights at this Indigo location. This is my third visit to this hotel and I have no complaints. It is conveniently located to Downtown and restaurants, it is clean, and the beds are comfortable. I couldn't really ask for much more, but the staff is the bonus here. Everyone was exceptionally nice and helpful. I would... More

Was this review helpful? Yes
indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review
8 February 2012

Franklin has been here for some time and is a leader in setting the example for guest service. We are fortunate to have him. I look forward to see him coming into work each day. We look forward to your return. More

StephandJohn32244
Jacksonville, FL
Senior Contributor
37 reviews
77 helpful votes
4 of 5 stars Reviewed 4 February 2012 NEW
2
people found this review helpful

I stayed here during a business trip that was booked through a travel agent. I typically like newer properties and this was not one of them. According to a plaque in the lobby, this was the first hotel built by Conrad Hilton in...let's just say a long time ago. The staff is very friendly and helpful. My room (#1013) was... More

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indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review
8 February 2012

It is fantastic when a guest writes such a detailed review. I really appreicate your time in doing so. I also thank you for letting me know the room you were in. I will use this review in our weekly staff meeting because of the detail. We will improve because of your comments, and look forward to your review. More

Conejito2011
Houston, Texas
Reviewer
5 reviews
1 helpful vote
5 of 5 stars Reviewed 4 February 2012 NEW
2
people found this review helpful

First time I stayed here and I fell in love with the Hotel Indigo. The vibrant colors... the soft beds.. the new designs with historical character and delicious food as well. The staff were professional, polite and accurate when giving me directions and information. Parking became a hassle because I was not aware of the cost or the rules; I... More

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indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review
8 February 2012

Thank you for your kind words. More

Roadhemi
Contributor
14 reviews
3 of 5 stars Reviewed 1 February 2012

Oil is over $100 a barrel right ? Dallas is an oil city right ? Why am I tripping over nasty homeless people at the doorway ? Why is this hotel located in what seems to be a post-nuclear warzone? Why did my secretary book me in here ? Nice front desk staff, but what a joke of a hotel. More

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trippin_it_up
Huntsville, Alabama
Senior Contributor
41 reviews
94 helpful votes
4 of 5 stars Reviewed 30 January 2012

This is a refreshing room in a historical building. Like other Indigo hotels, the rooms are nicely decorated. I had a suite and plenty of space. Breakfast at the restaurant was fine and they were very accommodating to all requests. There are plenty of great restaurants within walking distance as well. I would definitely stay here again. More

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indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review
31 January 2012

Thank you trippin it up. We look forward to your return. More

Jennifer S
Tyler, Texas
Senior Reviewer
8 reviews
2 helpful votes
5 of 5 stars Reviewed 24 January 2012

My love for boutique hotels started when I wondered into this little gem of a hotel for dinner before a show. I finally got to stay here years later, this past November. We were in town for NASCAR weekend but wanted to stay somewhere away from all the hoopla! We had a suite on the top floor that was too... More

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indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review
25 January 2012

Ms. Jennifer S-Thank you for the kind words. I will share with staff, and we look forward to your return. Have a great day. More

PJL60654
Chicago, Illinois
Contributor
12 reviews
2 helpful votes
2 of 5 stars Reviewed 23 January 2012

(My opinion obviously:) Hotel Indigos are inherently poorly designed; the nautical/country theme frankly doesn't work for me. The bedding is of a 1-2 star hotel quality - not 3-3.5 star. Sheratons, Marriotts, Hiltons and Hyatts have MUCH better beds. The Indigo did not have a down comforter but rather poor quality sheets and pillows, and a bedspread - not what... More

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indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review
25 January 2012

Good Morning. Thank you for taking the time to write a detailed review. I apologize for the issues. I would like you to contact me directly if possible. I need to find out what room you were in, so I can have a look at the bedding and track down the service issue on getting your room cleaned. There is... More

NormanClan
Littleton, Colorado
Reviewer
4 reviews
2 helpful votes
3 of 5 stars Reviewed 5 January 2012

I stay here due to price and convenient location but the hotel is mediocre at best. It has new paint but the lack of cleanliness leaves you quesitoning your decision to stay here. In addition, the menu for room service is lack luster. I highly recommend paying a bit more and stay at the Adolphus or the new OMNI. More

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indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review
9 January 2012

Thank you for the response NormanClan. Our actual menus, to include Room Service are being revised this month. Any issue with cleanliness I take very seriously. I would like you to contact me directly, so I can get more information if that is possible. I would like to make this right for you. More

Paolo P
Rocklin, California
2 reviews
1 helpful vote
3 of 5 stars Reviewed 31 December 2011

Let me start by saying that the hotel was not awe inspiring, but it was nice enough. That wing said, I tried and was turned away three time for check in. The tell me check in is t until 3:00 (this is at 2:50) I say okay. I go back at 3:00 and they say no I'm sorry check in... More

Was this review helpful? Yes
indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review
3 January 2012

Thank you for writing Paolo P. I apologize for your wait while checking in. It can happen when we have alot of people checking out late, coupled with early arrivals. No matter how it happens, I know it is frustrating to wait. We will typically offer somone a drink or appetizer to help pass the time. Let me know if... More

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Hotel Indigo Dallas Downtown Also Known As

  • Hotel Indigo Dallas
  • Dallas Hotel Indigo
Address: 1933 Main St., Dallas, TX 75201

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Hotel Indigo Dallas Downtown
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