i went to the hotel shop to buy some postcards to mail to Europe; no they dont sell postage stamps but the young lady kindly rang through to the front desk .. yes we have one (yes just one) but sadly for the USA only.
'It's because people keep buying them' she said
An the free shuttle bus wil take...
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Wife wanted a local getaway for the wkend. The Omni had a great overall rating and a super rate as well. It was great! EVERY single staff member not only spoke and smiled, but made eye contact like they really cared about you. Cleanliness was beyond reproach. Amenities are top notch. We have paid less for a clean, nice hotel...
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We are always glad to hear that someone truly enjoyed their stay with us, and this review reinforces the fact that we believe we have the best staff at the Omni Dallas Hotel at Park West. We appreciate you taking the time to let us know about your time with us, and look forward to your return!
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A top-notch property! Not new - but up-to-date w/ a heated pool, wonderful indoor hot tub and steam/sauna. Quiet, comfortable rooms and beds - and a helpful staff. Spring for the bed & breakfast special. You won't be disappointed with the buffet selections, omelette station, fresh breads and fruits, the service or the Starbucks. We usually stay downtown when we...
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Thank you for your review, we appreciate you taking time to let us know how your stay was with us. While the Park West is not located right downtown, our location near the major highways allows for a short drive to many of the attractions, and the complimentary self parking makes us a great home base for your visit to...
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Recently stayed at this hotel for a business conference. Staff was very friendly. We were able to check in at 11:00, rather than the 3:00 standard check-in time. Very close to the DFW airport. Enjoyed the fireplaces throughout the hotel. Pool area was very nice. Everything was very clean. Concierge steered us to not-so-great restaurants, but we were sure to...
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Although it is a bit of a drive from downtown, this hotel is near the Galleria and other opportunities for entertainment. Very good service, lovely room, good food in the restaurant.
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Our first stay at any Omni was 2008 at Las Colinas, it was nice. This hotel I‘d say not as nice, but okay. I always assumed Omni’s were chic or elegant. Both places hosted our company holiday party so I must say I enjoyed my stay.
Valet was very polite and prompt (not sure what the cost is normally, it...
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We are glad to hear you enjoyed your stay with us, but do appreciate your comments on the areas we can improve. We will discuss with our housekeeping department the items you mentioned to ensure that they can be corrected. We know that if you are able to join us again, your next review will be 5 stars. Thank you...
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I traveled with my two kids so that I could attend a business meeting and we chose to stay at this hotel because of the high recommendations. We had to wait 45 minutes past check in time to get our room, and you know that isn't all too convenient when you have an 8 week old baby and a 4...
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Thank you for letting us know about your stay. We have addressed with the housekeeper who cleaned your room prior to your stay the importance of cleanliness and apologize that it was not up to our normal high standards. I have spoken with our accounting department and they have left you a voicemail also to let you know that this...
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This is a great hotel located in north Dallas. It is conveniently located near DFW. The rooms are comfortable and the staff is great.
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I stayed at the Omni for work in January. The staff and lobby are very nice, but once I got in my room my opinions changed. There was hair all over the bathroom. I had a room with 2 beds, and there was hair IN the first bed I pulled back. I had already unpacked and didn't want to change...
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Thank you very much for your review of your stay with us. Cleanliness is an important issue to us and hearing that we failed to provide that for you during your stay is something we would like to correct. We have sent a message to get the room number you stayed in to ensure that we can address this situation...
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Our family made a trip to Texas and Louisiana and stayed at various Omni hotels along the way. Our first stop was at the Dallas Omni Park West which was very convenient from Love Field (Southwest flies there). We also joined National Rent a Car's Emerald Club which was great. Highly recommended. The shuttle took us to the special VIP...
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