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Omni Dallas Hotel at Park West

4.0 of 5
1590 LBJ Freeway, Dallas, TX 75234
Hotel amenities
Ranked #15 of 189 hotels in Dallas
4.5 of 5 stars 178 Reviews
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178 reviews from our community

What travellers say about this hotel
  • Very nice(6)
  • Queen beds(5)
  • Free internet(3)
  • Hot tub(3)
  • Next time(3)
Traveller rating
    102
    41
    20
    12
    3
Only show reviews for Family (26) | Couples (41) | Business (65)
Date Rating
Bob M
London, England, United Kingdom
2 reviews
3 of 5 stars Reviewed 10 February 2012 NEW

i went to the hotel shop to buy some postcards to mail to Europe; no they dont sell postage stamps but the young lady kindly rang through to the front desk .. yes we have one (yes just one) but sadly for the USA only. 'It's because people keep buying them' she said An the free shuttle bus wil take... More

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greggtex
Denton, Tx.
Top Contributor
80 reviews
40 helpful votes
5 of 5 stars Reviewed 5 February 2012 NEW

Wife wanted a local getaway for the wkend. The Omni had a great overall rating and a super rate as well. It was great! EVERY single staff member not only spoke and smiled, but made eye contact like they really cared about you. Cleanliness was beyond reproach. Amenities are top notch. We have paid less for a clean, nice hotel... More

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Mike McBride, E-Commerce Manager at Omni Dallas Hotel at Park West, responded to this review
10 February 2012

We are always glad to hear that someone truly enjoyed their stay with us, and this review reinforces the fact that we believe we have the best staff at the Omni Dallas Hotel at Park West. We appreciate you taking the time to let us know about your time with us, and look forward to your return! More

francis54
ohio
Contributor
18 reviews
20 helpful votes
5 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

A top-notch property! Not new - but up-to-date w/ a heated pool, wonderful indoor hot tub and steam/sauna. Quiet, comfortable rooms and beds - and a helpful staff. Spring for the bed & breakfast special. You won't be disappointed with the buffet selections, omelette station, fresh breads and fruits, the service or the Starbucks. We usually stay downtown when we... More

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Mike McBride, E-Commerce Manager at Omni Dallas Hotel at Park West, responded to this review
3 February 2012

Thank you for your review, we appreciate you taking time to let us know how your stay was with us. While the Park West is not located right downtown, our location near the major highways allows for a short drive to many of the attractions, and the complimentary self parking makes us a great home base for your visit to... More

JDMichigan
Michigan
Senior Reviewer
7 reviews
4 of 5 stars Reviewed 30 January 2012

Recently stayed at this hotel for a business conference. Staff was very friendly. We were able to check in at 11:00, rather than the 3:00 standard check-in time. Very close to the DFW airport. Enjoyed the fireplaces throughout the hotel. Pool area was very nice. Everything was very clean. Concierge steered us to not-so-great restaurants, but we were sure to... More

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diractor
san antonio
Reviewer
5 reviews
1 helpful vote
5 of 5 stars Reviewed 30 January 2012

Although it is a bit of a drive from downtown, this hotel is near the Galleria and other opportunities for entertainment. Very good service, lovely room, good food in the restaurant. More

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XLTdryvr
Frisco, TX
Contributor
17 reviews
31 helpful votes
3 of 5 stars Reviewed 26 January 2012

Our first stay at any Omni was 2008 at Las Colinas, it was nice. This hotel I‘d say not as nice, but okay. I always assumed Omni’s were chic or elegant. Both places hosted our company holiday party so I must say I enjoyed my stay. Valet was very polite and prompt (not sure what the cost is normally, it... More

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Mike McBride, E-Commerce Manager at Omni Dallas Hotel at Park West, responded to this review
3 February 2012

We are glad to hear you enjoyed your stay with us, but do appreciate your comments on the areas we can improve. We will discuss with our housekeeping department the items you mentioned to ensure that they can be corrected. We know that if you are able to join us again, your next review will be 5 stars. Thank you... More

courtney h
Oklahoma City, Oklahoma
1 review
2 of 5 stars Reviewed 24 January 2012

I traveled with my two kids so that I could attend a business meeting and we chose to stay at this hotel because of the high recommendations. We had to wait 45 minutes past check in time to get our room, and you know that isn't all too convenient when you have an 8 week old baby and a 4... More

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Mike McBride, E-Commerce Manager at Omni Dallas Hotel at Park West, responded to this review
27 January 2012

Thank you for letting us know about your stay. We have addressed with the housekeeper who cleaned your room prior to your stay the importance of cleanliness and apologize that it was not up to our normal high standards. I have spoken with our accounting department and they have left you a voicemail also to let you know that this... More

dpwoodfin
Pflugerville, Texas
Senior Reviewer
9 reviews
4 of 5 stars Reviewed 16 January 2012

This is a great hotel located in north Dallas. It is conveniently located near DFW. The rooms are comfortable and the staff is great. More

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Hotel12345
1 review
2 of 5 stars Reviewed 10 January 2012

I stayed at the Omni for work in January. The staff and lobby are very nice, but once I got in my room my opinions changed. There was hair all over the bathroom. I had a room with 2 beds, and there was hair IN the first bed I pulled back. I had already unpacked and didn't want to change... More

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Mike McBride, E-Commerce Manager at Omni Dallas Hotel at Park West, responded to this review
12 January 2012

Thank you very much for your review of your stay with us. Cleanliness is an important issue to us and hearing that we failed to provide that for you during your stay is something we would like to correct. We have sent a message to get the room number you stayed in to ensure that we can address this situation... More

dmyla
Los Angeles, CA
Reviewer
3 reviews
6 helpful votes
4 of 5 stars Reviewed 3 January 2012

Our family made a trip to Texas and Louisiana and stayed at various Omni hotels along the way. Our first stop was at the Dallas Omni Park West which was very convenient from Love Field (Southwest flies there). We also joined National Rent a Car's Emerald Club which was great. Highly recommended. The shuttle took us to the special VIP... More

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Omni Dallas Hotel at Park West Also Known As

  • Omni Hotel Dallas
  • Dallas Omni Hotel
  • Omni Dallas
  • Dallas Omni
Address: 1590 LBJ Freeway, Dallas, TX 75234

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Omni Dallas Hotel at Park West
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