My husband and I stayed at the Joule In late January. We stayed in a deluxe room. It was by no means big, but it was perfect for two. We both loved the shower. The staff was very friendly and helpful. We used the free car service several times and the drivers all had great recommendations for places to go... More

Positives: Unbelievably friendly and attentive staff. Location is perfect. The Pool is awesome. The restaurant is great. The rooms were great. Bed was very comfortable. The shower was fantastic (large and awesome water pressure.) The lobby is cool. The gym is big and well equipped. The hotel car was very available, and we made great use of is. The drivers... More

We stayed two nights at the Joule. We certainly did not get recognised for an upgrade as a Starwood Gold Member. This hotel would have been adequate if the room price was much less. You get no view . I opened my curtains to a view of the construction site. We complained and they just moved us to an even... More

The hotel is very central around the bars and restaurants, and only 10 min. walk from the JFK museum. Certainly 5 Star, the quality of the fittings and furnishings is very high in all areas of the hotel and function rooms. Food was delicious. The most outstanding thing about this hotel was the customer service. Everybody was extremely helpful and... More

Upon arriving the tone was very distinguished and sophisticated. The decor and lighting was over the top sexy. I would say it seemed more like a gentleman's hotel, which was confirmed when I saw the focus on the bathroom reading material display. The amenities from the Bose sound system to the toiletries were very upscale and the service was wonderful.... More

Beautiful Hotel... very chic room interior with lots of beautiful furnishes... service was not 5 star or what I expected from this level of a hotel(maybe I spend too much time in Asia). While I think the hotel is great the location in Downtown Dallas is not great. There is nothing to do around there besides go to Neiman Marcus... More

WOW ....is all we have to stay after seeing this amazing property. Came to Dallas for a little R&R and visit some friends. Perfect downtown location close to everything. Amazing service, we did not have to lift one finger at all. The hotel is just gourgeous and loooks like they thought about everything down to the smallest detail. The rooms... More

The Joule is certainly amongst the best hotels within the SPG system. Stayed here for a few days for business last year. And I can’t wait to go back Good: • Amazing décor throughout the hotel. From the lobby to the rooms, this hotel has been very tastefully decorated • Rooms – Very chic rooms. Bose iPod docs. High quality... More

We spent the weekend at the Joule, and I would not classify it as a 5 star hotel. The house car was unavailable at most times. We called to reserve, but were told that it was on a first come, first serve basis and that we need to call 15 minutes in advance. When we did call 15 minutes in... More