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Sevierville

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Best Western Greenbrier Inn


Hotel class 2.0 of 5
711 Parkway, Sevierville, TN 37862-4327
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Reviews you can trust

82% Recommend
3.5 of 5 stars 36 reviews
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By trip type
All (36)
[ Date ] [ Rating ]
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5 of 5 stars
lion2001   1 contribution
ny
18 Mar 2010 | Trip type: Family New

we travel from ny with my family.hotel staff was frandly room was very clean we stay 4 days we enjoy location is very east to find. over all its good stay. its worth for money. we stay again. more

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1 of 5 stars
DustyTraveler007   2 contributions
Birch Run
18 Mar 2010 | Trip type: Couples New

EXPECT TO BE CHARGED ANYWAYS After being put in a room that was missed by housekeeping, "except for the bed", and that we were not even supposed to be housed in, we got moved to another room, only to find hairs in the tubs, white stains on the comforters, and genital hair on the other blankets in the bed, only... more

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2 of 5 stars
bhssro   1 contribution
Greenville
20 Jan 2010 | Trip type: Couples

There was no hot water in the morning, late afternoon it went up ten degrees (however still below 80 degrees) and then the next morning there was still no hot water. Given the excuse that it needed to warm back up due to use (not at 4:00 in the afternoon). No coffee in the breakfast and after telling the hostess... more

No Bedbugs
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3 of 5 stars
shays1989   2 contributions
chattanooga
4 Jan 2010 | Trip type: Couples

After many years of traveling, I first check the mattress when I check-in to a hotel/motel. Mattresses clean. The room has been updated but the bathrooms have not been. Cobwebs at the ceiling in the room, dirty a/c filter, dirt hanging from the bathroom vent/fan (I cleaned it for them). For the money, it was acceptable. If I were going... more

Good Deal
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4 of 5 stars
alabama4   179 contributions
AL
17 Dec 2009 | Trip type: Business, Solo travel

I post my review last month but it has not been added for this hotel Last month I traveled through TN on business. Stayed at Best Western for 1 night. I found the hotel clean and the continental breakfast was good. The room had a resent redo with new mattress and bedding. The hotel is in a good location. I... more

Roach Motel
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1 of 5 stars
justsaymoe   1 contribution
SouthEast, TN
19 Oct 2009 | Trip type: Family
1
person found this review helpful

Room was infested with cockroaches. I left after one night, but manager refused to authorize Expedia.com to refund my money for second night (that I didn't stay). more

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3 of 5 stars
babyjady   1 contribution
Louisville. KY
20 Jul 2009 | Trip type: Friends getaway
1
person found this review helpful

I am usually a big fan of Best Western, however, was a bit disappointed by this visit. The smell in the room was unbearable - we had to buy air fresheners to help get rid of the smoke smell. It was a non-smoking room. We mentioned to the manager when he asked if everything was okay when checking out and... more

Nice
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4 of 5 stars
goodtimes5225   13 contributions
8 Jul 2009 | Trip type: Couples
1
person found this review helpful

This hotel was nice. It had a pool in the front of the hotel, but it was surrounded by great landscaping and you could not see the people swimming from the street or parking lot. Would stay there again. more

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4 of 5 stars
JJCA99   3 contributions
JJCA99
3 Jan 2009 | Trip type: Family
1
person found this review helpful

I booked this room using credit card points and was pleasantly surprised and the quality of the room for the value of points that I used. The room looked to have been recently updated with a fresh coat of paint and new comforters on the beds. The room was as clean as most. The continental breakfast was great; it spared... more

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5 of 5 stars
jennylynntn   1 contribution
Tennessee
20 Oct 2008 | Trip type: Family
1
person found this review helpful

This was one of the nicest hotels I have EVER stayed in. The room was very clean and well supplied with towels and pillows. We stayed in a room with 3 adults and 3 teenaged boys. The staff was very accomodating when we asked for extra pillows and towels. The room had a kitchenette, and it was very clean and... more

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Best Western Greenbrier Inn Also Known As

  • Best Western Greenbrier Hotel
  • Best Western Sevierville
  • Sevierville Best Western
Address: 711 Parkway, Sevierville, TN 37862-4327
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