I have to give my appreciation to the fine folks at Best Western greenbrier Inn. They were very generous in helping me to recover a very important item from their Hotel. We had already been back on the road for an hour after leaving here when I realized I left my laptop at the hotel. I really did not want... More

Good service and great beds. Rooms are really quite, I know this from staying in lots of hotels. Could not hear any noise from other rooms. To me that is a big plus. Beds where great, rooms where nice and clean. Worst thong I can say about this place, is their breakfast was one of the worse I have ever... More

THis hotel was a good value for the money. I was able to bring my dog but had to pay the fee for each night I stayed, not one time per stay. Room was clean. Upgraded bathroom sink area. Nice clean linens on the bed, nice comforters and pillows. Beds not that comfortable though. Could buy nicer beds. Breakfast had... More

Was in Pigeon Forge last weekend. We only stayed one night. Read every review and looked at prices for every hotel from the I-40 exit at Sevierville to the entrance to Great Smokey Mountain National Park entrance at the end of Pigeon Forge. I ended up making a decision to stay the the Best Western Greenbrier Inn for several reasons.... More

Room reeked of cigarette smoke. Wanted to charge me a upgrade fee to switch rooms. The shower was like jumping in to a frozen pond. The rooms looked dated and old, wallpaper peeling off the bathroom walls. Child size toilets. Would never stay here again.

Front desk nice and helpful. Rooms large ,cleans,everything works. Fast internet. Breakfast is amazing,bears waffles. Rate good. Safe place,close everything. Many restaurants and malls close. I stay here again next week.