let me start by saying this hotel more than met our needs. The staff at check in were fast and friendly. We had a 1 bedroom condo for $79 a night thru the hot deals website. the room was spacious and the kitchen and washer dryer were a godsend with little ones.The beds are very uncomfortable, they try, they had... more

stayed here for my 11 year old's birthday party. She invited 5 other 11 year olds, and they made great use out of the indoor pools and slides. The room we were assigned was very clean and spacious. We even wondered if it had been used before. The staff was friendly, and they went out of their way to accomodate... more

The location of the hotel is great if you are vacationing in the area. We have 2 young children and enjoyed the indoor and outdoor pools the kitchen and size of the room. We have been 3 times. The last time might be our last. The room we were assigned to had a worn feel. The walls had marks new... more

We arrived about an hour before checkin and the nice woman named Dolly let us check in early because we were tired from the drive. My husband,my sis in law , bro in law and I decided to go to the Smoky's for a little vacation. We were shocked when we went in the room, it was very spacious and... more

The extra pool amenties made this stay great. I thought the condo was small compared to others I have stayed in and in desperate need of a paint job. It is a great location if you want to take advantage of the outlet mall. more

We stayed in a one-bedroom condo. It was a good value for the money. The condo was very spacious and it had a full kitchen. It was conveniently located near restaurants and shopping. When we checked in, they gave us a room that was already occupied. They were quick to resolve the problem, but later we had to wonder who... more

We stayed for one night during our trip to Gatlinburg, we started out in a Condo at a different location in Gatlinburg and were unhappy so we decided to stay at the Crossings which I had checked into before. We were greated by a friendly staff and they allowed us to check in early since they had a room ready,... more

This place was near everywhere we wanted to go. The room was really nice with a kitchen and seperate bedroom. We had a balcony that overlooked the pool area. The pool area was really nice with 2 slides. There were outdoor pools and indoor pools. The kids loved the slides and my husband loved the sauna. We got the room... more

My family and I recently visited the Resort at Governor's Crossing. We had a great time! We had a one bedroom suite. The unit was clean and comfy. My family's favorite part was the indoor swimming area and slides. The kids were entertained for quite some time. There was a great attendant that was very concerned with everyone's safety. Unfortunately,... more