This hotel is in a great location and is super clean and very comfy. The bathroom area is a bit tight but more than adequate. We had a balcony facing the mountains and it was quiet and peaceful. Ask to face the mall if you want a busier view. You can walk to 2 restaurants from there. The breakfast was... More

We decided to stay at the Fairfield Inn in Sevierville TN on a whim for New Years Eve while traveling to the deeper south. Our room was clean and tidy as expected, but no refrigerator nor microwave. We thought all the Fairfield Inn's had refrigerators and microwaves in all the rooms. The room was equipped with a newer flat screen... More

We stayed here asca in between for ohio and NC . The room looked clean but nothing special. I woke up at 9 am to find bed bug bites all over me!!! I called the front desk and they sent up the house keeping manager. She stripped the bed and found 3 bed bugs!! I asked for a hotel manager... More

The staff is great. Hotel decorated nice for Christmas. We had a king room with fireplace and whirlpool tub at a very reasonable price. Hotel located across the parkway from outlet mall and very close to several of the theaters. More

This hotel is directly across from the Tanger outlets and is conveniently next to a Longhorn Steakhouse. The room was really nice and spotless. My only complaints for the room were the mattress was kind of mushy, that there is no wireless and there was no ottoman with the chair in the room as listed in the description. I was... More

Clean Rooms, comfortable beds, common Marriott hotel colors,well trained friendly staff, the "FREE" waffle breakfast in an undersized area, and in a location made for tourist. NO microwave or fridge. But there are many many other hotels that can make the same claim. Now read the big negative, it took 95 minutes to travel 12 miles from the interstate exit... More

After riding the last hour in the cold rain, it was such a welcome sight to find The Fairfield Inn & Suites just as we reached Pigeon Forge. Original plans had been to reach Gatlinburg, TN that night and Pigeon Forge the following night, but cold & wet; Fairfield was it. Our greeter was very welcoming and advised yes they... More

In comparison to other Fairfield Inns, this one is a disappointment. They seem to be quite proud that they remodeled in 2004. Apparently in 2004 they didn't know that a business area was a good idea or that the breakfast room needed to be at least twice as large for the size of the hotel and the typical tourist use... More

I had read the reviews, but the price was cheaper than the others in the Marriott chain in the area. We decided we were not going to be there long so it would be okay. This was a mistake. The staff is great - from the front desk clerk to the housekeeping staff, everyone we met was very friendly. Unfortunately... More