Our room was nice and modern. We loved the fact that the bed and jacuzzi were in a separate room than the "main" living room/kitchen area. The indoor pool in the clubhouse is nice. There is also an outdoor pool and hot tub. Though they don't clean your room during your stay, we had no problem with this. It is... More

Just a few blocks from the main drag in Pigeon Forge, but a world away for a relaxing, peaceful surroundings. Nice well kept facility and great helpful staff. Extremely helpful on getting tickets for the shows. The rooms are a little dated, but clean and fresh. A perfect getaway to rest and relax after a day in the park or... More

If you asked me in one sentence what i though about my stay, it would be the above. Check was fine for us, even got in a few mins early. I asked for a larger than standard 1 BR b\c i knew it would be small based on the website's diagrams. They didn't have any available, so my one main... More

My husband and I stayed here for the weekend. There was a misunderstanding of the arrival date and they had already charged us a $100 no show fee by the time I noticed the paperwork was wrong and called the night before our correct arrival date. They were extremely nice and fixed the issue refunding me the $100. We were... More

Very nice one bedroom hotel stay. Awesome indoor swimming pool. My neice loved it! Very friendly staff. Close to all the shops and attractions, but not on the main drag. Would go back again. Room was furnished with everything you needed. When you needed information the staff was very helpful.

We stayed 4 nights may 2013, we had a 1 bedroom condo. The condo was nice but needs cleaning very bad. The carpet is so nasty, we had to wash our feet every night just before getting into bed so we wouldnt get the sheets dirty. The kitchen had not been mopped either, it was so dirty. They do not... More

Me and My cousin rented a nice villa for 2 nights. The 1st night was fine. We awake and spend all day driving the mountains. Around 6pm we get back to our villa and there is this awful smell inside, which wasn't there last night or this morning. So I call the front desk, they send maintenance out. The guy... More

My family and friends have stayed at Laurel Crest for several years now. The resort is always clean and well maintained. I was pleased to see that they now have a tennis court and basketball area for guest. My daughter enjoys the indoor pool and outdoor playground. There are also several activities that she can enjoy provided by the resort.... More

We stayed in Blding 4. We reserved for 2 nights but only stayed one. We were not impressed. We had Previously advised the resort that 3 people would be staying so we would need linens for the pull out couch. We asked at the front desk about in-room movies, they suggested that we get one from a "RedBox" type of... More