4 Reviews
My family has stayed at this motel for years. On our visit in October, 2011, my family was eaten up with bed bugs! I would NEVER recommend this motel to anyone!! Management was not very nice about it, either!
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I would like to apologize that you did not have a pleasant stay with us. Our #1 goal has and always will be excellent guest service. I took on this property towards the middle of October, so I apologize about the previous manager. I would like to assure you that we DO NOT have bed bugs. We have our pest...
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First let me start by saying, we've stayed at this hotel for years and always enjoyed it. It's location is great for anything you want to do in Pigen Forge. In early October, after a couple months of being laid up following a knee surgery. We decided to we needed a weekend get away. We stayed here,as we all ways...
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I would like to start off by apologizing for your stay not being satisfactory. I would like to clarify that we do not have bed bugs. I have documentation on file proving that we go through preventative measures to prevent such an issue from happening. We have our pest control company come out every month and spray the rooms just...
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My husband and I arrived at this motel booked through priceline on December 29 2011 when we first got there the clerk was all confused with other customers rooms they were suppose to have,then they finally got to us and gave us the cards to get into the room, when we walked in it had a smell between cigarettes and...
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I want to start off by apologizing that your stay was unsatisfactory. Our #1 goal is great guest service. I am pleased to announce that we are going through a MAJOR remodel as we speak. We will be getting brand new linens(comforters, sheets, towels, curtain, etc), flat screen TV'S, furniture, the indoor pool will be re-opened, the breakfast room is...
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First off....I was not suppose to check in until 3pm we got there at 3:50pm and they gave me our key to our room, when I got up to our room both keys did not work then when we got in our room we were very SHOCKED to see our room had not been cleaned at all.....Then when I went...
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I am truly sorry about all the mishaps that you had experienced. I would like to take this opportunity to apologize for the incorrect you were given and would like to assure you that we do not have bedbugs. We have our pest control company come out every month and do a preventative measure in the hopes of lowering the...
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