My Wife And I Took Her Parents Up For The First Time To See The Chrstmas Lights,We Found Guesthouse Inn Online And Reserved Our Rooms,It Was A Good Price With Clean Rooms As Well As A Friendly And Helpful Staff.The Location Was Just Right To Access Anything In Town.We Will Choose Guesthouse Inn In The Future When We Visit Pigeon...
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We booked this hotel for 5 days/4 nights between Christmas and New Years Eve 2011. We were a little late arriving, and was pleasantly surprised to have someone from the front desk call our cell phone to make sure we were okay. She even gave us directions that had us there within 5 minutes. Our check-in process was fast. The...
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Always pleased with stay here. Quiet and clean. Convenient to area attractions.
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So glad to see the same friendly faces again. The staff are always accommodating and helpful in anyway possible. This is just an added bonus to having a great location. Will definitely go back next year.
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Reviewed 16 December 2010
Reviewed 12 May 2011
I arrived early and found the staff to be very helpful. Since I was early, I figured I would have to wait. But the couple at the front desk told me no problem and gave me a room on the first floor. When I arrived the room was not ready- however I was going to wait. But the maintance guy...
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Thank you for your honest opinion and review. Our trained professional staff was delighted to read your review as they strive to exceed the expectations of every guest. We do hope you remember us on your next visit and allow us the pleasure of having you as our guest again!
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We checked into our room and it smelled awful of an foul odor covered by an over use of air freshner. I noticed on the wall that there was what looked to be semen...there was dirt in our bed. We were placed on the groud floor which was damp and felt like I was in a basement. We asked for...
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What you failed to mention in your review is that during our standard 10 minute callback to your room you stated everything was fine. It was only after spending time out in town and speaking to others staying at another hotel that you came back and demanded that you be given a free stay since others at different hotels complained...
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We stayed at the Inn in the fall of 2011. The staff was very friendly and helpful. Our room was clean and spacious. The bathroom is a little tight but clean. We enjoyed our stay and would stay again.
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Thank you for your kind words. We are glad to hear that you enjoyed your stay with us. It is very much appreciated. It is from Our dedicated friendly staff that has earned your praise.
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The room is a nice size but I reserved a Queen and was given a Double (because they were out of Queens) and NO ONE MENTIONED IT TO ME UPON CHECK IN. WOuld not change me to another room. The morning of the 3rd day I asked the Manager to change me to a room with a softer bed -...
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Our new American Signature bedding has really been well liked by our guests. However, everyone has their own preference as to very firm, soft, etc and with a hotel having a wide array of guests we simply sometimes cannot provide exactly what they are looking for even though we do try our best.
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Stayed there 3 days, very clean, polite, help with discount on tickets to the shows.. overall wonderful hotel to stay at...
Brian
Strasburg Va
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We are glad to hear that you enjoyed your stay at our hotel. Our friendly staff and clean rooms are just a few of the reasons our many satisfied guests return year after year. Discount attraction tickets is just one of the amenities that our staff provides. Thank you for taking the time to share your satisfaction with us!
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We checked into room 147 on September 3, 2011. Due to all the things I've seen and heard on TV and the internet the first thing we do is check the room for bedbugs. After checking in we immediately pulled of the bedspread and sheets. There we bugs in the seams of the mattress. We took off the mattress pad...
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We do not have nor ever had a room 147 or bed bugs. We have never scored less than the upper 90's on all health inspection scores which are posted for everyone to see in our lobby as well. We were sold out that weekend and did not have a single complaint about any type of bugs in any rooms....
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