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All 95 Pigeon Forge hotels »

Briarstone Inn

2.0 of 5
3626 Parkway Ave., Pigeon Forge, TN 37863
Hotel amenities
Ranked #73 of 95 hotels in Pigeon Forge
2.5 of 5 stars 61 Reviews
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61 reviews from our community

    Trip type
Traveller rating
    12
    10
    6
    11
    22
Date Rating
Apeezy5014
1 review
2 helpful votes
2 of 5 stars Reviewed 6 November 2011
2
people found this review helpful

I have stayed here on several occasions. It is not the nicest hotel out there, but is reasonable. When I checked in I reserved 2 nights. But during the first night, I got very sick and we had to leave the next morning. All the lady at the desk said was no refunds. As many times as I have stayed... More

Was this review helpful? Yes
briarstoneinn08, Webmaster at Briarstone Inn, responded to this review
30 November 2011

Dear Guest, Thank you for choosing Briarstone Inn for your recent stay in our area. I am so sorry you were taken sick and hope that you are much better now. Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following action was taken: • The lady at the front desk... More

Samantha T
Statesville, North Carolina
Senior Reviewer
6 reviews
10 helpful votes
4 of 5 stars Reviewed 2 November 2011
2
people found this review helpful

Recently took a trip for my Grandmother's 75 birthday. There were 4 of us traveling and we all wanted to stay in one room and make the last minute trip affordable. Not only were they able to accomodate us in one room together (3 beds) but the price was good for the value. The hotel is located in between two... More

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Jaxncat
Jackson, TN
2 reviews
3 helpful votes
5 of 5 stars Reviewed 1 November 2011
2
people found this review helpful

We had made reservations at another "pet friendly" motel and when we arrived, got our money back because it was a dump. Drove down to the Briarstone, where we got a CLEAN, non-stinking, room at a decent price and our "babies" were welcomed. Dorothy was very nice and helpful and sympathetic to our situation as it was getting late in... More

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lange1
Hamler, OH
Senior Contributor
35 reviews
16 helpful votes
4 of 5 stars Reviewed 19 October 2011
2
people found this review helpful

Not wanting to spend a lot we stopped here because of the outward appearance. The rooms although old were nice and very clean. The bathroom was clean and there was a hair dryer. There is a coffee pot as well as coffee in the lobby. The receptionist was very friendly and we spoke to couples who had stayed here before. More

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Carmen S
Houston, Texas
1 review
1 helpful vote
1 of 5 stars Reviewed 6 September 2011
1
person found this review helpful

I made a reservation for 2 days ( worst mistake), but after the first day I decided that it was not worth it. The smell was nasty and my allergies started to kicked in and I could not sleep with my allergies or the bad pillows. The blankets were all coming out of the bed. Next morning I was at... More

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briarstoneinn08, Webmaster at Briarstone Inn, responded to this review
17 September 2011

Dear Guest, Thank you for choosing Briarstone Inn for your recent stay in our area. Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken: • Breakfast staff was approached about providing a more varied selection. • Management was approached about providing information about their non cancellation policy... More

karihoneycutt
Jellico, Tennessee
Contributor
17 reviews
17 helpful votes
2 of 5 stars Reviewed 5 September 2011
4
people found this review helpful

Bed bugs, hard beds, lumpy thin pillows. Can't say more. I thought I had checked the bed, but apparently not. When we woke up the next morning we had a few extra creatures in bed with us and blood spots on the sheets that were not there the night before. It was the worst night we have ever spent in... More

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jarnagin09
Whitesburg, Tennessee
2 reviews
3 helpful votes
1 of 5 stars Reviewed 4 September 2011
1
person found this review helpful

price was rediculious,nowhere to sit outside,no chairs,shower curtain rod was rusty,dirty floors,towels & washclothes was stained,not a good view,microwave was dirty,dripping bathtub,room needed to be updated,only thing good about it was nice people More

Was this review helpful? Yes
briarstoneinn08, Webmaster at Briarstone Inn, responded to this review
17 September 2011

Dear Guest, Thank you for choosing Briarstone Inn for your recent stay in our area. I am glad that you felt that the people running our establishment were nice. I agree with you completely. Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken: • Management was approached... More

QUALITYINNGM33002
Salinas, California
1 review
2 helpful votes
5 of 5 stars Reviewed 21 August 2011
2
people found this review helpful

Hotel look very good from outside last time we had at this hotel last year there was old paint the new paint looks very welcoming and the rooms are much better then last time we come to this hotel every year with family we enjoy all the services staff is very freindly . I suggest this hotel to all those... More

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aerokossa
Lafayette, Louisiana
Senior Reviewer
7 reviews
5 helpful votes
5 of 5 stars Reviewed 12 August 2011
4
people found this review helpful

We stayed two nights and it was perfect for location and a great price. I would recommend this place to anyone More

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randallandshanon
Brazil, Indiana
Contributor
19 reviews
12 helpful votes
1 of 5 stars Reviewed 30 July 2011
2
people found this review helpful

Hair on pillows and sheets. Terrible customer service. I would hate to own such a place!!! I will spread the word......word of mouth is the best/worst way keep or ruin your business. More

Was this review helpful? Yes
briarstoneinn08, Webmaster at Briarstone Inn, responded to this review
25 August 2011

Dear Guest, Thank you for choosing Briarstone Inn for your recent stay in our area. Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken: • Housekeeping received additional training concerning the level of cleanliness required of them as our employees. • Staff members received additional training concerning... More

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Briarstone Inn Also Known As

  • Briarstone Hotel Pigeon Forge
  • Briarstone Inn Pigeon Forge
Address: 3626 Parkway Ave., Pigeon Forge, TN 37863

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Briarstone Inn
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