My fiance and I had reservations to the Grand Resort for the New Year's Eve Celebration. We purchased a V.I.P. package, afterall it is New Year's only the best! But such was NOT the case. For a V.I.P. package it cost $299 with tax close to $350. Check out their online advertisement: http://www.grandresorthotel.com/nye2011.php. This is what we were expecting but... More

I'm not one to complain about hotels. I am not spoiled by any means. I stayed here once for a convention 20 years ago and it was a nice place then. Really enjoyed it. But, your talking 20 years later and absolutely NO updates what so ever!!! The mattresses hadn't been updated in 15 years (looked for bedbugs the place... More

We stayed here for the first and last time New Years Eve. We wanted to be safe after attending the party at the convention center. Although our room was clean it was very dated and the shower temps and pressure fluctuated wildly during the shower. The public areas were very dirty, and a lot of items were tagged out of... More

The Grand Resort Hotel is a place to stay if you just need a place to sleep for the night. It is neither grand nor does it have a resort feel, maybe in the 70's it did. Check-in was timed at 10 minutes. Our room was clean with none of the problems others have seemed to experience. The beds and... More

Dirty, outdated, and badly in need of repairs!! Bed was broken and felt like it would fall, had pillow top cover on it to conceal bad dip in mattress, I kept rolling into middle of bed!! Pillows were so old and flat it took 3 to equal 1.Carpet smelled, and the shower was a hazard; you could not set water... More

After paying over $60 for tickets to the Stella Parton Holiday Show on Saturday night, Dec. 17, 2011, we were VERY disappointed, both in the facilities at the Grand Resort Convention Center, the very poor meal we were served (finally), and the so-called "show" by Stella Parton. We were assured the food would be great. It wasn't. After sitting and... More

As the saying goes - Don't get caught in a Bad Hotel - and there is a lot that is bad about this hotel. Stayed 2 nights in November. Our room was roomy and comfortable but not that clean. You set the shower and it will go from comfortable to scalding hot to very cold in seconds without touching the... More

We arrived on Thanksgiving day. At first it was ok. When we got to our room there was a spot in front of the fridge that looked like vaseline had been applied to it. Then the ceiling above our toilet started leaking and everytime we used it we got wet. We had a non smoking room but the sheets/comforters had... More

My wife and I, along with another couple, spent last weekend at the Grand Hotel, in spite of the reviews that have been posted. Our stay made us wonder if those reviews were actually from people who stayed there or from people making up a bad review for some ulterior purpose. The Grand is an old hotel in need of... More