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All 95 Pigeon Forge hotels »

Grand Resort Hotel & Convention Center

2.0 of 5
3171 Parkway, Pigeon Forge, TN 37868
Hotel amenities
Ranked #91 of 95 hotels in Pigeon Forge
1.5 of 5 stars 294 Reviews
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294 reviews from our community

What travellers say about this hotel
  • Next morning(7)
  • Hot tub(6)
  • Will NEVER stay(5)
  • Parking lot(5)
  • Rod run(4)
  • First nights(4)
  • Air conditioner(3)
  • Bathroom ceiling(3)
  • Would not let(3)
Traveller rating
    11
    19
    20
    32
    212
Only show reviews for Family (79) | Couples (82) | Business (29)
Date Rating
Calwerty
Jackson, Tennessee
1 review
3 of 5 stars Reviewed 19 January 2012

We recently stayed at this hotel for a youth convention called "The Edge". The staff was friendly, my sheets were clean, the bathroom was clean although older, the shower did seem to go very hot or very cold and was hard to regulate. The breakfast was very reasonable and good and the waitress always seemed to know when we needed... More

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rosememorybeads
Dandridge, Tennessee
Reviewer
5 reviews
4 helpful votes
1 of 5 stars Reviewed 9 January 2012
3
people found this review helpful

My fiance and I had reservations to the Grand Resort for the New Year's Eve Celebration. We purchased a V.I.P. package, afterall it is New Year's only the best! But such was NOT the case. For a V.I.P. package it cost $299 with tax close to $350. Check out their online advertisement: http://www.grandresorthotel.com/nye2011.php. This is what we were expecting but... More

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HeathJS21
Alabama
Senior Reviewer
8 reviews
24 helpful votes
1 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

I'm not one to complain about hotels. I am not spoiled by any means. I stayed here once for a convention 20 years ago and it was a nice place then. Really enjoyed it. But, your talking 20 years later and absolutely NO updates what so ever!!! The mattresses hadn't been updated in 15 years (looked for bedbugs the place... More

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kay w
Knoxville, Tennessee
Contributor
11 reviews
5 helpful votes
2 of 5 stars Reviewed 2 January 2012
1
person found this review helpful

We stayed here for the first and last time New Years Eve. We wanted to be safe after attending the party at the convention center. Although our room was clean it was very dated and the shower temps and pressure fluctuated wildly during the shower. The public areas were very dirty, and a lot of items were tagged out of... More

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fromAlabama
Huntsville, AL
Senior Contributor
33 reviews
26 helpful votes
3 of 5 stars Reviewed 29 December 2011
1
person found this review helpful

The Grand Resort Hotel is a place to stay if you just need a place to sleep for the night. It is neither grand nor does it have a resort feel, maybe in the 70's it did. Check-in was timed at 10 minutes. Our room was clean with none of the problems others have seemed to experience. The beds and... More

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lori H
Tunnel Hill, Georgia
Senior Reviewer
10 reviews
5 helpful votes
1 of 5 stars Reviewed 19 December 2011
2
people found this review helpful

Dirty, outdated, and badly in need of repairs!! Bed was broken and felt like it would fall, had pillow top cover on it to conceal bad dip in mattress, I kept rolling into middle of bed!! Pillows were so old and flat it took 3 to equal 1.Carpet smelled, and the shower was a hazard; you could not set water... More

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tncarol
Gatlinburg, Tennessee
1 review
2 helpful votes
1 of 5 stars Reviewed 19 December 2011
2
people found this review helpful

After paying over $60 for tickets to the Stella Parton Holiday Show on Saturday night, Dec. 17, 2011, we were VERY disappointed, both in the facilities at the Grand Resort Convention Center, the very poor meal we were served (finally), and the so-called "show" by Stella Parton. We were assured the food would be great. It wasn't. After sitting and... More

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cannotpass
Georgia
Reviewer
5 reviews
4 helpful votes
2 of 5 stars Reviewed 29 November 2011
2
people found this review helpful

As the saying goes - Don't get caught in a Bad Hotel - and there is a lot that is bad about this hotel. Stayed 2 nights in November. Our room was roomy and comfortable but not that clean. You set the shower and it will go from comfortable to scalding hot to very cold in seconds without touching the... More

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jzyrdhd
1 review
4 helpful votes
2 of 5 stars Reviewed 27 November 2011
4
people found this review helpful

We arrived on Thanksgiving day. At first it was ok. When we got to our room there was a spot in front of the fridge that looked like vaseline had been applied to it. Then the ceiling above our toilet started leaking and everytime we used it we got wet. We had a non smoking room but the sheets/comforters had... More

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SquareCaller
Wilmington, NC
Senior Contributor
43 reviews
32 helpful votes
3 of 5 stars Reviewed 21 November 2011
1
person found this review helpful

My wife and I, along with another couple, spent last weekend at the Grand Hotel, in spite of the reviews that have been posted. Our stay made us wonder if those reviews were actually from people who stayed there or from people making up a bad review for some ulterior purpose. The Grand is an old hotel in need of... More

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Grand Resort Hotel & Convention Center Also Known As

  • Grand Resort Pigeon Forge
  • Grand Hotel Pigeon Forge
  • Grand Resort Hotel And Conv Ctr
Address: 3171 Parkway, Pigeon Forge, TN 37868

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Grand Resort Hotel & Convention Center
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