Didn't expect it to be so nice. Our ladies group from church attended a conference there in June, 2011. Very quiet location, but convenient to everything. Clean, updated, good service. Really couldn't ask for anything more. Will stay there again More

My family stayed at this hotel Jan 13-14, 2012. We found the staff very friendly...easy check in...clean room...The whole hotel was in good shape. This is not a luxurious hotel but very comparable to the other local hotels. Yes the breakfast was a little crowded but I blame that more on the patrons that were just sitting around playing on... More

Had a good stay. Room was very clean, well decorated. Choice of breakfast foods was a big plus. Had a few issues though. The complimentary wireless internet would not work a lot of the time. It was either slow or you simply could not connect to the wireless network despite having a strong signal. I believe it was overloaded. If... More

We have visited this area for over 20 years and this location is one of the best. The property is set away from the hustle and bustle but close enough to be where you need to be in a 15 minute walk or 5 minute drive. The rooms are up to date and spacious. Check in was smooth and quick.... More

We are part of an organization that holds an annual conference here each year and this place takes such good care of us. If you look at it from just a hotel standpoint it is still great. The rooms are very plush and nice. The breakfast is superb; waffles, sausage, biscuits, as well as the other typical hotel fare. The... More

Very nice. Staff was pleasant and helpful. We enjoyed our stay and will go back. More

Three longtime friends and I stayed at MainStay Suites on the nights of Oct. 10th - 12th and were very happy with our accomodations. We liked the fact that the hotel was a couple of blocks off the busy main street of Pigeon Forge and the setting was lovely and peaceful. Having called ahead to request two rooms with balconies,... More

We stayed October 21 thru 24, 2011 and had a great stay at MainStay Suites. The staff are very accomodating at any time of the day. The rooms are always clean and the breakfast is very satisfying. The children like the bear waffles. We enjoy this location because it is not on the main stretch going through Pigeon Forge, but... More

I have stayed at this property a few times due to group gatherings here. I must say that EVERY time I have stayed here the staff has been rude and unhelpful and really do not care if you are satisfied or not. I have stayed at hotels all over the country with groups and this one BY FAR is the... More