It's not the Palace or Marriott and i hope nobody expected something different. We really had a good time there, it's close to the City's center, doesn't cost a lot, has wifi for free and a super staff. We, as a band on tour, could also hang in front of our rooms on ground floor and have an easy jam... More

The staff was friendly and the price was cheap. The room was clean but was mall (the bathroom was tiny) and definitely needs updating. We did not use the pool or get up in time for breakfast. For the price this was an adequate room for an overnight stay but is bare bones. I would not stay here for an... More

My husband and I were traveling with our adult daughter and her small dog. We needed one night's stay halfway to our destination. She made the reservation. If I had taken the time to read these reviews, I would have stayed somewhere else. The place is beat up looking, stinks like stale cigarettes, and there are shady characters hanging around.... More

I'm not that picky when it comes to a hotel as long as it's clean and the people are friendly. The manger at the front desk was scary. He berated customers while I was waiting in line for service. The guy was on drugs or some serious medication. The rooms are nasty. Nothing worked in the room including TV. The... More

I was in town this past weekend for the hair show downtown. Compared to other hotels (like those closer to downtown @ $200+ per night), the room was very reasonably priced. Friendly customer service, the front desk guy called a cab for us which was there within minutes. The room itself had obviously been used, I'm guessing the hotel's been... More

Tried to stay here last night during the SEC Basketball Tournament. Everything else in town was sold out or $300.00 a night.. I read the reviews, but had stayed in places that were considered poor quality. But this place is the truth..RUN DOWN.. Poor maintenance, Tub needed grout and or other repairs. Carpet was beyond cleaning..burn holes in furniture and... More

If there was a rating worse than terrible, this place would get it!!! Me and a friend booked this hotel through Priceline and let me tell you, the pictures are VERY deceiving! Also, when they checked my card and photo ID they made a charge to my card, without my authorization, for $215.00 that they never should have charged because... More

My mom was in the hospital @ Vanderbilt and this was literally the only hotel room in the entire city (Kid Rock was in town). Pulled up out front and was literally scared to go inside! Once inside, I was given my key to my non-smoking room and directions on where the room was. I put my key into the... More

I stayed here 21 years ago when it was a shiny clean Ramada hotel and the attached Broken Spoke Saloon was a worthwhile place where some notable singers and songwriters such as Tim McGraw got their start. 21 years is a long time. Now, the Broken Spoke is closed, the rooms and lobby (wth it's now pretentious winding staircase) are... More